72 comments found.
Good day, I installed the theme but I can’t download the demo or data, can you help me? Thanks
margotpalacios2026@gmail.comHello, Dear Customer! We can resolve and fix your issue. Please email us at ourtechemail@gmail.com Best Regards!
Hello, is it possible to install the sample contents for the template? If so, where do we find them? Thank you very much
Hello, Dear Customer! First, please extract the downloaded package with a theme with any ZIP software. Then upload theme.zip (in every case, the name of the archive will rely on its meaning) via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme.
In order to set up demo, install and activate all plugins and extensions then click WP Dashboard => Tools => Demo Content Install => Install.
If the “Demo Content Install” button doesn’t appear in “Tools” – click WP Dashboard => Unyson and check, if all extensions are active: http://prntscr.com/suyx1v
If not – activate them and return in Tools => Demo Content Install => Install: http://prntscr.com/26cg82f
Pay your attention that the demo-content installation process will overwrite all your current content.
Then check your content at the front-end after the demo-content installation process. If all new pages are present, but some images are absent – install this plugin: https://wordpress.org/plugins/regenerate-thumbnails/ and click Tools => Regenerate Thumbnails => Regenerate Thumbnails for all attachments.
As a result, you’ll receive all necessary sections which are ready for usage. It’s easy to change in these sections all info and images in few clicks. This method is much better compared with the process when you build all content from scratch because, in the first case, you save a lot of time.
Also, it’s necessary to install a demo while the parent theme is active.
Please activate the child theme only after the demo-content installation.
The child theme -is a special add-on, which allows you to do changes safely and without touching files of the parent theme. As a result, this solution helps to apply all future theme updates without unexpected issues. If you have further questions – please email us at ourtechemail@gmail.com Best Regards!
good morning and thanks for the reply, we managed to see one of your guides. Can you still help us change the background image of the pages (now the American flag)? Is it possible to remove the submenu that is created on each page? Thank you very much
Hello, Dear Customer! Sure, we can assist you with these requests. Please email us directly at ourtechemail@gmail.com and our team will help you with great pleasure. Best Regards!
Before I purchase this Template, I wanted to ask are there any features that may be incompatible with todays webhosting? Is this template still being supported or is there a newer version? Thanks
Hello, Dear Customer! Thank you for your question. We still support this theme and provide help to our customers. Also, please pay your attention at the product of our partners: https://themeforest.net/item/politpress-election-campaign-and-political-wordpress-theme/23438743?s_rank=1 If you have further questions – email us at ourtechemail@gmail.com Best Regards!
I purchased this theme at another outlet and wondered if you still supported the template? I need help with the modification of some of the elements as well as how or where could I purchase the rights to some of the pics integrated into the theme? I’m assuming I will need on-going support so would I need to repurchase the theme or subscribe to the Evatomarket elements?
Hello, Dear Customer! We have replied you via email. Please check. Best Regards!
Theme crashed my site after installing the 10th plugin
Fatal error: Uncaught Error: Call to undefined function create_function() in /homepages/24/d748438787/htdocs/clickandbuilds/CommissionerCarylShuham/wp-content/themes/politician/inc/mods/woocommerce-bridge/woocommerce-bridge.php:27 Stack trace: #0 /homepages/24/d748438787/htdocs/clickandbuilds/CommissionerCarylShuham/wp-content/themes/politician/inc/mods.php(5): include_once() #1 /homepages/24/d748438787/htdocs/clickandbuilds/CommissionerCarylShuham/wp-content/themes/politician/functions.php(2968): include_once(’/homepages/24/d…’) #2 /homepages/24/d748438787/htdocs/clickandbuilds/CommissionerCarylShuham/wp-settings.php(555): include(’/homepages/24/d…’) #3 /homepages/24/d748438787/htdocs/clickandbuilds/CommissionerCarylShuham/wp-config.php(103): require_once(’/homepages/24/d…’) #4 /homepages/24/d748438787/htdocs/clickandbuilds/CommissionerCarylShuham/wp-load.php(50): require_once(’/homepages/24/d…’) #5 /homepages/24/d748438787/htdocs/clickandbuilds/CommissionerCarylShuham/wp-admin/admin.php(34): require_once(’/homepages/24/d…’) #6 /homepages/24/d748438787/htdocs/clickandbuilds/CommissionerCarylShuham/wp-admin/theme-install.php(10): require_once(’/homepages/24/d…’) #7 {main} thrown in /homepages/24/d748438787/htdocs/clickandbuilds/CommissionerCarylShuham/wp-content/themes/politician/inc/mods/woocommerce-bridge/woocommerce-bridge.php on line 27 There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hello, Dear Customer. Please email us at ourtechemail@gmail.com with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.
Best Regards!
Hi, the demo content (politician) is not installing when i try to upload it using Tools->Demo COntent Install
Hello, Dear Customer. Please send us an email at ourtechemail@gmail.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
Hello i’m error messages when i try to install the following plugins: woocommerce, Seamless Donations and Slider Revolution. I need your assistance please. Thank you.
Hello, Dear Customer. Please send us an email at ourtechemail@gmail.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
Hi. I started installing your theme, specifically, installing the Demo Content but it won’t let me do it and shows an alert that says: Tables drop failed. Cannot drop table ‘wp_bkc9qt_woocommerce_downloadable_product_permissions’ referenced by a foreign key constraint ‘fk_wp_bkc9qt_wc_download_log_permission_id’ on table ‘wp_bkc9qt_wc_download_log’. Please I need your assistance because this is for a client I we need to solve ASAP.
Hello, Dear Customer. Please send us an email at ourtechemail@gmail.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
Purchases the theme. Having issues with the porfolio feature. Hoping to get some help.
I am unable to add a portfolio to any pages. It does not show up as a Media Element or Content Elements shortcode.
This feature is essential for the design. Thanks!
Hello, Dear Customer. Please send us an email at ourtechemail@gmail.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
I’ve installed the theme but revolution slider is still not active it says me to action and asking for a purchase code
Hello, Dear Customer. Please send us an email at ourtechemail@gmail.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
Hello,
I’m attempting to translate two strings that doesn’t seem to be affected by the String Translation Module on WPML. One of the is “Homepage” on the crumble navigation on this example page: https://prats2020.com/plan-anticorrupcion/
The other one is down that page, before the footer, a red button that reads “Send Comment”.
Thanks!
Hi, sorry about the delay with a response, please send your support request to ourtechemail@gmail.com along with site details, we will have a look. Thanks!
Hi, I’m having an issue with the project gallery. The details page is showing a double gallery slider on the bottom. Check it out: https://prats2020.com/project/presente-en-lares/
Hi and thanks for the message, our team would be happy to assist you but looks like your support has expired. Please extend your support period and send us your site details, we will have a look. To send a personal message please use this contact form https://themeforest.net/user/themeslucky You may also chat with our support team at facebook using the following link https://www.facebook.com/mwtcompany/ Thanks and cheers!
Hello,
I want a refund on the item d42082b6-b473-4898-941e-f8d39641705e I was not able to use it correctly because i need it for a greek language website and i cannot seem to able to make it work.
best regards,
Hello, Dear Customer. We haven’t declared in item’s description that it’s compatible with WPML or similar plugins. If you need to translate your website, please read this helpful article: http://modernwebtemplates.com/translate-wp-website-weglot-translate/ Best Regards!
Hello,
Since I am going to use the theme in greek, i want to change the font to “Roboto”. I cannot find something in the documentation. can you please help me on that? It is really urgent to see if this is possible or i will have to buy some other theme to use.
best regards,
@font-face {
font-family: 'Roboto';
src: url('http://yourdomainname.com/wp-content/themes/aircool/fonts/Roboto.eot');
src: url('http://yourdomainname.com/wp-content/themes/aircool/fonts/Roboto.eot?#iefix') format('embedded-opentype'),
url('http://yourdomainname.com/wp-content/themes/aircool/fonts/Roboto.woff2') format('woff2'),
url('http://yourdomainname.com/wp-content/themes/aircool/fonts/Roboto.woff') format('woff'),
url('http://yourdomainname.com/wp-content/themes/aircool/fonts/Roboto.ttf') format('truetype'),
url('http://yourdomainname.com/wp-content/themes/aircool/fonts/Roboto.svg#Roboto') format('svg');
font-weight: 300;
font-style: normal;
}
h1, h2, h3, h4, h5, h6 {
font-family: 'Roboto' !important;
}
body {
font-family: 'Roboto';
}Then save changes and check results at front-end. Best Regards!
Hi, while making my WPML switcher on my menu I ran unto a problem. The guys at WPML said that a menu walker is calling htmlentities (or esc_html) where it shouldn’t. The menu is showing ”>English (or ”>Spanish) where is supposed to show just English or Spanish. My problem is with the ’”>’ characters. You can see it at https://prats2020.myserver.casa/. You need login credentials in order to see it.
Hello, Dear Customer. Sure, we can assist you. Please email us at ourtechemail@gmail.com Best Regards!
Hello,
I have bought the theme with purchase code d42082b6-b473-4898-941e-f8d39641705e
Can you tell me how to install the demo content?
best regards,
Hello, Dear Customer! Please download this them’s manual: https://drive.google.com/open?id=0B5NKlmlSvX2yYll1a0NOV2hpVms and pay your attention at the topic “Theme and demo-content installation”. If you wish – send us link/login/password for your WP Dashboard at ourtechemail@gmail.com and we will assist you. Best Regards!
my website is new.ppp.org.pk
I am unable to display menu on my website. It is a bad plugin I guess. Either Unyson or Brizy. Because when I deactivate all plugins and change the theme, the menu appears.
Hello, Dear Customer. Thanks for informing us about your issue. We can resolve and fix this issue for you. Please email us at ourtechemail@gmail.com and we will assist you with great pleasure. Best Regards!
Purchase code: ceb4cb67-9090-417e-aea5-720769f92a44
Hi there, I just purchased this theme —which looks great, btw!—and when I try to install it, it crashes, and goes to a new page with the message, “The link you followed has expired. Please try again.”
Please advise on how to upload. Thanks!
Hello, Dear Customer! In this case please try to reupload your theme via FTP using Binary Mode: http://nimb.ws/rB5kib After that activate your theme – this step should be fix your issue. We also can resolve and fix your issue, just send us your link/login/password for WP Dashboard at ourtechemail@gmail.com Best Regards!
Hello, I have a problem putting the widget in the sidebar, can I be helped
https://drive.google.com/file/d/1bBjpDr-uhrhrNWxAvxYEs8AgVh1eWWW2/view?usp=sharing https://drive.google.com/file/d/1bv3EANpwCyt5rHs0g0aM177c8PSl7UvU/view?usp=sharingwebsite : https://siharsitorus.com/ Thanks…
Regards
Hello, Dear Customer. Please send us at ourtechemail@gmail.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
Best Regards!
Email Sent
Best Regards!
Hello, Dear Customer! We have replied you, please check your email. Best Regards!
Sorry, please chek emai again ,
my problem is where the layout of a widget, it doesn't appear in the front page sidebar, and only appears in blog posts, and one more problem, where all photos don't appear on the webthanks , Regards
Hello, Dear Customer! Thnak you for your email. We will reply you today. Best Regards!
A couple of questions… First if I change the setting to use the “Use Big Logo”, it doesn’t disappear on the smaller viewports and and bunches up/with the sandwich menu and search icon.
Second how do we remove the “Gallery”menu item/page? If “Portfolio” is deactivated, all of the sub menu items (“Regular”, “Full Width”, “Extended”) populate the navigation bar. Where are these groups and how can I remove them from the Navigation menu?
Thanks
Hello, Dear Customer! Could you please send the screenshot of you issue with logo at andrew@wpdaddy.net ? In order to remove gallery items fron menu, please clic WP Dashboard => Appearance => Menus => Main menu: http://nimb.ws/DAy6w8 Delete unnecessary items and save changes. Best Regards!
How do i hide page titles and also how do i change the color of the top bar?
body.menu-transparent .entry-header-wrapper {
height: 181px;
}Then save changes. To remove only titles, add in Additional CSS this code:
.entry-header-wrapper .entry-header {
display: none;
}To change the color for top bar – add in additional CSS this code:
body.menu-transparent.has-breadcrumbs:not(.home) .sticky-wrapper:not(.is-sticky) .menu-strip {
background-color: #ff6358;
}Save changes and check results at front-end. Best Regards!
