837 comments found.
Post is overlapping the menu I read and make all exactly as the FAQ: “If the single posts appear as they are not formatted, and are overlapping the menu, that probably means that their template page is not set correctly. In order to fix this, make sure that the template page (Blog single) is published, and its slug is added to Settings page slug field in Appearance >Customize >Blog panel.”
But nothing… the post is overlampping the menu.
The only one solution is apllyiing in the post-single the option “content below menu” But I need to enable the option in every new post doesn’t inherit settings and shortcodes of the referenced page.
It is not possible to disable inheritance for new posts, all posts will inherit post-single settings, so you can change post-single or change individual posts. Appearance > Customize will work only if there is no override in post-single or individual posts.
hi, hi try to add another marker on the map like you explain (see under my remark) but it dont work, do you have another approcha to create two marker on the map
@@@
Please edit medicare/bt_gmap.js and locate the following code:
var map = new google.maps.Map( id , mapOptions ); add the following statements below it:
var marker = new google.maps.Marker({
position: myLatLng,
map: map,
icon: icon
});var myLatLng1 = new google.maps.LatLng( LAT, LONG ); var marker1 = new google.maps.Marker({ position: myLatLng1, map: map, icon: icon }); and replace LAT and LONG with latitude and longitude of the second point.
my code on the js file : var myLatLng1 = new google.maps.LatLng( 48.2029816, 5.9477679 ); var marker1 = new google.maps.Marker({ position: myLatLng1, map: map, icon: icon });
var map = new google.maps.Map( id , mapOptions );var marker = new google.maps.Marker({
position: myLatLng,
map: map,
icon: icon
});Could you please submit a ticket here and include your WP login credentials, our support team will have to take a closer look at this: https://boldthemes.ticksy.com/
Hello BoldThemes Team. I need support for Medicine and Health – WordPress Theme. I was able to install the theme without problems, but this is giving an error loading a page and requests the CodCanyon pluggin. Could you send me this pluggin?
I noticed in the forum that other people are with the same bug
thank you
Hello, all plugins are already included or available free, you just need to install them as described here: http://documentation.bold-themes.com/medicare/getting-started/#installing-plugins
has a bug in the service menu…can you help me?
Please submit a ticket here and include your WP admin credentials, our support team will be able to help you with that: https://boldthemes.ticksy.com/
Olá equipe do BoldThemes! Estou para comprar esse thema onde tenho preferencia em usar o template pré criadohttp://medicare.bold-themes.com/clinic/ para desenvolver um projeto para um cliente meu, de uma clínica, mas tenho as seguintes dúvidas:
1 – Esse thema é compatível com a versão 4.9 ou 5.1 do Wordpress?
2 – Além dos recursos e plugins que já vem com o thema como o Bold Builder, ele vem com Slide Revolution para criar slides na Home ou preciso comprar separadamente a licença dele?
3-Acima do menu onde possui um campo com telefone, eu consigo de que maneira conectar (Hiperlink) com um link por exemplo para contato direito via Whatsapp?
Aguardo sua resposta.
Cordialmente,
Hi!
1. It is compatible with 4.9, 5.1 and also with latest 5.2.x versions. 2. Revolution Slider is not included. 3. It is possible to create a link there.
Hello, is there any way to deactivate some calendar dates? and add the time field in the main section for an appointment? What code should I add?
Hello, appointment form is based on CF7 plugin so you can edit date as described here: https://contactform7.com/date-field/. Regarding time input, you may try with some 3rd plugin plugin, e.g. this one: https://wordpress.org/plugins/date-time-picker-field/
Hello,
We already got the Google maps API key. But however, at the the map section it is getting an error like ” for development purpose only ”, How can I rectify that?
Hi,
Can you please send us the url of the page with the map so we can take a closer look? Thanks in advance.
Kind regards,
BoldThemes team
Hello,
Just sent a message. Please do check it out.
Hi,
We have just replied.
Kind regards,
BoldThemes team
I’ve been buying a purchased theme for more than a year, but now since the last update I can not see the texts or buttons on my slider. I do not know the problem, help me please
url: http://indalpodologos.es/
thanks
Hi,
Thanks for contacting us. It is unlikely that the issue is related to the update since the WordPress keeps content separate from the theme itself.
It seems that there isn’t any content on the second slide – the row appears to be empty. Can you please send us the wp-admin credentials to info@bold-themes.com so we can take a closer look at the issue?
Kind regards,
BoldThemes team
Can’t upadate page with Bold Builder.
Console log: Uncaught TypeError: t(...).wpColorPicker is not a function at Object.window.bt_bb_dialog.show (jsx.min.js?ver=1:2) at window.bt_bb_edit (jsx.min.js?ver=1:1) at window.bt_bb_edit (jsx.min.js?ver=1:1) at window.bt_bb_edit (jsx.min.js?ver=1:1) at window.bt_bb_edit (jsx.min.js?ver=1:1) at t.handle (jsx.min.js?ver=1:1) at window.bt_bb_dispatch (jsx.min.js?ver=1:2) at HTMLElement.<anonymous> (script.min.js?ver=1:1) at HTMLElement.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=5.2.1:3) at HTMLElement.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=5.2.1:3)
Hi,
Can you please send us url of the site and wp-admin credentials to info@bold-themes.com so we can take a closer look?
Thanks in advance.
Kind regards,
BoldThemes team
Hi, Gutenberg is disabled by the theme for the posts and with the old editor there is a problem with links (create and edit link settings).
Hi,
What kind of problems are you experiencing with the linking in the Classic Editor?
Kind regards,
BoldThemes team
It doesn’t work at all. We had again this problem. We updated to the previous version of the theme, with which Gutenberg activated and the problem gone. But with the last update the Gutenberg gone and the problem came back…
The problem is that the gear doesn’t work, so we can’t set the target to new window…
Hi,
It has to be the conflict between classic editor and some third party plugin. Anyway, we will check with developers if it is possible to enable gutenberg for the posts by changing the the theme code and let you know. If not, you can try to deactivate third party plugins and see if some of them is causing the issue.
Kind regards,
BoldThemes team
Ok, there is a conflict with Meta Box, which is a required plugin.
Hi,
Please try the following – edit functions.php in your theme’s folder and comment out the line
add_filter( 'use_block_editor_for_post_type', '__return_false' );
at the top of the file. Change it to:
//add_filter( 'use_block_editor_for_post_type', '__return_false' );
Once you do that, please go to Settings > Bold Builder and make sure the checkbox near the post is unchecked, so that Bold Builder is not used for posts.
Once you do that, Gutenberg interface will be loaded once you edit posts.
Kind regards,
BoldThemes team
Actually this function doesn’t exist. We tried add this add_filter( ‘use_block_editor_for_post_type’, ‘__return_true’ ); But the bold builder disabled for pages too. Meta Box is indeed required or we can just deactivate it?
Finally we found out a weird solution. If post is checked at Bold Builder Settings, Bold Builder is not the default for posts and the classic editor seems to work with no problem (without edit functions.php)...
Hi, can you please help. I’m trying to change the LOGO Url link. I can’t seem to find where.
Thanks for the help.
Hi,
The easiest way is to do it via jQuery – please add the following code snippet to Appearance > Customize > General Settings > Custom JS (Bottom):
jQuery(window).load(function() {
jQuery(".logo").find("a").attr("href", "http://www.google.com/");
});
Please change the url accordingly.
Kind regards,
BoldThemes team
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.
i fount this error when i customise layout why its showing error so bad theme!
some time showing (Record not found)
Hi,
The problems you are experiencing are usually not related to the specific theme you are using – it is most likely caused by the server capacity problems (load your site has which is not necessarily caused by real visitors. It can be caused by crawlers trying to scrape the site). The best option to pinpoint the problem is to contact your hosting company and see how you can check the actual server load and what is the source of it.
Anyway, if you opt for a refund, please submit your request here: https://themeforest.net/refund_requests/new and we will approve it.
Kind regards,
BoldThemes team
Hello,
I’ve updated the theme to the latest version. I’ve updated all plugins.
This message appears in the homepage and not the content of the page.
Fatal error: Call to undefined function boldthemes_is_base64_encoded() in /home/etc/myweb.com/wp-content/plugins/medicare/medicare.php on line 1266
Thank you
Regards
Hi,
Can you please send us wp-admin credentials and site url to info@bold-themes.com so we can take a closer look?
Thanks in advance.
Kind regards,
BoldThemes team
...and really likes the hands holding the heart. Where did these images come from so we can look @ more and purchase similar images for our site?
Hi,
Thanks for contacting us.
We have licensed these images from Shutterstock – please find the collection here: https://www.shutterstock.com/collections/70875584?verification_code=6e11d24d&utm_source=collections&utm_medium=copylink&utm_campaign=lightbox
Also, please note that the images on our demo are not licensed for third party use – so if you want to use them you will have to license them on your own on Shutterstock.
Kind regards,
BoldThemes team
There is a problem with the “portfolio grid” on wordpress 5.2? Does not load … do you have a comment or a solution?
Hi,
The grid works properly on WP 5.2 in our development environment.
Can you please send the url of the page with the grid and wp-admin credentials to info@bold-themes so we can take a closer look?
Thanks in advance.
Kind regards,
BoldThemes team
I wanted to purchase this but I’ve been told by a friend that you cannot add the shortcode from Flow Flow social media plugin into the text element on Bold layout???
Hi,
We haven’t tested the Flow Flow plugin with the theme, so we can not really confirm that.
Kind regards,
BoldThemes team
Hi, the shortcode doesn’t work, if I was to purchase I’d need that to work. What could I do to make the shortcode work within the bold layout?
It only works when a new page is created without the bold layout
Hi,
Yes, it seems that plugin’s JavaScript creates an error in the console. Maybe the plugin author can suggest a solution for this?
Kind regards,
BoldThemes team
Hi! I have an issue with translate theme pot file (medicare.pot) through Loco to Ukrainian. The main problem is, that after translation there are no any changes on site. When I look into template file in Loco, there is a message: “Error: Translation set not known in Medicare”. How can I complete the translation succesfuly?
Hi,
Please send us wp-admin credentials and site url to info@bold-themes.com so we can take a closer look at the current setup.
Thanks in advance.
Kind regards,
BoldThemes team
Hello, i’m planning to install a duplicate of my website made with avada in a subdirectory to tralstate it in other language like this www.mysite/en, can i use the same licence?
Hi,
Yes you can use the same license if the subsite is part of the same project (and it seems that it is)
Kind regards,
BoldThemes team
Hello! I have purchased the theme and it’s very nice. But how can I add the adress, phone number and opening hours in the top next to my logo? I can’t find where I can apply that.
Hi,
Thanks for your purchase. These are the widgets in Header Left Widgets widget area. Please go to Appearance > Widgets and change the respective properties of BT Icon widgets there.
Kind regards,
BoldThemes team
Hi Bold Themes,,,i have a doubt. in my pages i was deleted default pages then after is possible to retrieve that pages.
Hi,
If they are not in the trash section of Pages panel of your wp-admin, unfortunately there is no way to retrieve them apart from importing the content again – we suggest that you install the theme and import the demo on a separate WordPress instance and then use Bold Builder’s clipboard features to move them to your development site if you need some of them or even just some sections from certain pages.
Kind regards,
BoldThemes team
to this unnecessary pages my website goes to a chance of slow page speed or low seo performance. what is the better option. now take a decision to remove that unused bold theme pages.
Hi,
The best option is to create a separate wp site – even on localhost and to import demo content into it. Then to use Bold Builder clipboard and clipboard import / export features to copy the sections from the localhost to production site.
By the way, unnecessary pages will not slow down the site. You can use third party caching plugin such as w3 total cache to improve the performance of your site.
Kind regards,
BoldThemes team
Hello, greetings. For the theme http://medicare.bold-themes.com/cosmetic-surgery in the appointment hero form of the home page, I would like to have a field for phone number (note:without phone number, the appointment request is not useful; to contact back the customer). Could you please let me know what code to be added in the contact form7 to get such a field with the same style of other flelds, for having the phone number.
Added to the above question, would you please advise how to increase the limit of number of doctors in the drop down menu of the book appointment system-home page? Currently, it goes off when it takes more than 5 entries, it seems.
Hi,
Please try adding the following code to the CF 7 form:
<div class="boldRow">
<div class="rowItem col-xs-12 col-sm-4">[select Doctor "Select your surgeon" "Debra Hobson" "Elissa Clarkson" "Justin Warrick" "Glenn Hicks" "Test Doctor 1" "Test Doctor 2"]</div>
<div class="btClear btSeparator topExtraSmallSpaced bottomExtraSmallSpaced noBorder bt_bb_hidden_sm bt_bb_hidden_md bt_bb_hidden_lg"><hr /></div>
<div class="rowItem col-xs-12 col-sm-3" style="vertical-align: bottom;">[date* date-638 placeholder "Select appointment date"]</div>
<div class="btClear btSeparator topExtraSmallSpaced bottomExtraSmallSpaced noBorder bt_bb_hidden_sm bt_bb_hidden_md bt_bb_hidden_lg"><hr /></div>
<div class="rowItem col-xs-12 col-sm-3" style="vertical-align: bottom;">[email* your-email "example@example.com"]</div>
<div class="btClear btSeparator topExtraSmallSpaced bottomExtraSmallSpaced noBorder bt_bb_hidden_sm bt_bb_hidden_md bt_bb_hidden_lg"><hr /></div>
<div class="rowItem col-xs-12 col-sm-2"><span class="btAlterSubmit">[submit "BOOK NOW"]</span></div>
</div>
We have added two additional doctors and they display fine without breaking up the dropdown control. Can you provide the url of the page with the issue? Thanks in advance.
Kind regards,
BoldThemes team
Hello, thanks for reply. I have added the above code. Even though it creates an extra field, the appointment form width increase and loss it style. I would need in the same height of the original appointment form. Please check and advise. http://sajeev.online/clinic/ do you have an email to share the login details, if necessary.
Hi,
Can you please send us wp-admin credentials so we can take a close look at your current form setup to info@bold-themes.com?
Thanks in advance.
Kind regards,
BoldThemes team
