1276 comments found.
I love this template and been building my latest work to be released soon but it’s a great deception also because every time I install the latest update, my website is broken on so many levels. I had to revert to version 1.5.1 once again after installing latest 1.6 version!
Hi benzone,
Glad you like Ave!
It’s so easy to use the auto-update function. We highly recommend checking our update article: https://docs.liquid-themes.com/article/21-updating-theme
It seems like you have updated Ave Core before WP Bakery Page Builder. Would you please perform the update according to the order that is recommended in the article?
Feel free to reach our support team if you need further assistance.
Cheers, TeamLiquid
NO NO!!! This has nothing to do with installation order. Many predefined settings and layout structure break in when I update the theme. My support has expired and it seems that we always need to pay for 24/7 support to get help each time a new version of the theme is available!!!
Hi there,
No worries. You don’t need to renewal your support to reach our support team. We’ll assist you to perform correct updates.
Looking forward to hearing from you.
Cheers, TeamLiquid
Hello,
Im looking to buy this theme but had one concern. Im new to word press themes and was wondering if i could take a pre-built theme and edit more then just the content. As in, turn a 1 page theme to a multi page website. Can i take functionality used in one demo and use it in another? how customizable is it?
Thanks in advance!
Hi there,
Thanks for your interest in Ave!
You can easily change a one-page demo to a multi-page website. You can also mix and match demos & templates to customize your website and create your own look.
Please let me know if you need further information.
Cheers, TeamLiquid
Hi, is there a maintenance mode option?
Hi there,
Thanks for getting in touch!
You can use the Coming Soon page: http://original.liquid-themes.com/page-coming-soon/ Feel free to submit a ticket if you need anything else 
Cheers, TeamLiquid
Hi, I do not work a gradient in the icon box element https://prnt.sc/o39khj
Hi ObiQ,
Thanks for reaching out!
Would you please submit a ticket? We’d be happy to help you.
Cheers, TeamLiquid
hello, my client want to use light logo in some page, but i can’t find any option to do that, any help? thank you
Hi there,
Thanks for getting in touch!
You can find the light logo option in the Theme Options. Feel free to submit a ticket for further assistance.
Cheers, TeamLiquid
nope, not the logo option, i found the logo option already, but the thing that i don’t know is to set light logo in some page, like metabox on page to assign the light logo setting / light menu setting to the page
Hi there,
Would you please submit a ticket? We’d be happy to help you.
Cheers, TeamLiquid
Hi There, I’ve got the same error as radwan1812… undefined function vc_get_shared()... and updating page builder doesn’t work… what to do?
ok, I had to download the template from themeforest, unpack and upload js_composer via FTP… adding/installing new plugin in wordpress did not work
Hi there,
Would you pleas submit a ticket? We’d be happy to help you.
Cheers, TeamLiquid
i can’t activate Plugin Ave Core
i keep get this : This plugin failed to load properly and is paused during recovery mode.
An error of type E_ERROR was caused in line 2790 of the file /hermes/bosnaweb23a/b1790/ipg.awesomeshit2buycom/mo/wp-content/plugins/ave-core/includes/params/liquid-extra-params.php. Error message: Call to undefined function vc_get_shared()
Hi there,
Would you please update WP Bakery Page Builder? Please submit a ticket if it doesn’t help.
Cheers, TeamLiquid
Is there a possibility to use a lightbox other than what’s included with the theme?
Hi there,
Thanks for getting in touch!
It depends on the lightbox plugin. The best way to learn is trying. Please let us know if you need anything else.
Cheers, TeamLiquid
Pre-purchase questions: Can I use this theme for the primary domain name (mydomain.com) and subdomains of the primary domain? (sub1.mydomain.com, sub2.mydomain.com, sub3.mydomain.com ….)
Hi there,
Thanks for your interest in Ave!
Yes! You can use it on the sub domain as long as it belongs to the same project. You can learn more about Envato License here: https://themeforest.net/licenses/standard
Cheers, TeamLiquid
Where can I see interior pages? I am looking at this version but no interior pages load, they are all dead links.
http://digitalcreative.liquid-themes.com/Hi there,
Thanks for getting in touch!
Digital Creative is a one-page demo but you can make it multi-page. You can also combine it with other demos & templates.
Please let me know if you need further information.
Cheers, TeamLiquid
What demo is the best example for viewing interior pages?
Hello, I’m interested in buying this theme, I was looking into the elements but I found that maybe you are missing some images http://opus-four.liquid-themes.com/latest-posts/, and buttons seems weird http://opus-four.liquid-themes.com/newsletter/, it can be fixed?
Some plugins are not visible anymore http://opus-four.liquid-themes.com/social-elements/ ... can it be fixed?
Hi shonaluna,
Thanks for your interest!
Opus 4 is created as a one-page demo. That’s why we didn’t include the inner page images. However, you can see all the images on the main demo: http://original.liquid-themes.com/
You can also combine Opus 4 and Main demo. Each demo can be one or multi page depending on your choice.
Please let us know if you need anything else.
Cheers, TeamLiquid
Thank you very much!!
My pleasure!
Hi there, recently purchased the theme and see that i need to Activate Slider Revolution to receive updates. I wonder if the license of this plugin is included ?
Hi there,
No worries. Slider Revolution is bundled with Ave. It doesn’t need to be activated. Feel free to reach us if you need further information.
Cheers, TeamLiquid
Yes, but it can’t be updated as I understood:
“If you got WPBakery Page Builder (formerly Visual Composer) by purchasing WordPress theme this does not grant you with a direct license for WPBakery Page Builder. In such case updates and support is managed by your WP theme author.”
Hi there,
You can refer to this article to update WP Bakery Page Builder:
https://docs.liquid-themes.com/article/148-how-to-update-wp-bakery-page-builderPlease let me know if you need anything else.
Cheers, TeamLiquid
Hi,
Can I use an email address different from the email to purchase Ave theme? Or I MUST use the same to register Ave which we use to purchase Ave theme?
Because we buy a theme using company email and we use personal email to request for support
Note: I have the purchase code
Hi Jimmy,
No worries, you can use different email address to purchase, register and get support as long as you have the purchase code.
Please let me know if you need anything else.
Cheers, TeamLiquid
Hey guys, I talked to Matt about footer/ header translation 2 days ago, since then, no news about my problem which is the only one I have and need to resolve it asap, just waiting this to go live for my client, and maybe it will help out few others to put this here… Everything is translated, but cannot see any changes online…
I’ve succeeded to translate my whole website, but footer and header are not working at all… Everything is translated, but no changes at all live.
Matt’s first and only answer = Would you please make sure you’ve selected the translated header/footer in the page options? https://tppr.me/nZQU0
Me = Thanks for the reply, but not sure to understand what you mean… In fact, I have :
1) one header in french and his translation in english 2) one footer in french and his translation in english
Both are for the entire site not by pages. So, it looks like the site takes only one language.
So need the translation working for every pages on the website, NOT one by one as you can imagine…
Since then, no news at all and it’s kind of urgent!
Thanks!!!
Hi Benjamin,
I see that Matt replied to the ticket with the child theme. Please let us know if you need further assistance
Cheers, TeamLiquid
Yeah, huge thanks!!! 
ps : No update for WP Bakery ?
It is our pleasure! We’re waiting for a confirmation from WP Bakery team to release the latest version of WP Bakery Page Builder.
Cheers, TeamLiquid
Very customizable theme and a great support department – quick response.
Thanks for sharing your experience! We’re doing our best to make Ave even better!
Hello! My featured image on single post don’t visible – only grey frame. I have this in CSS standard and CAN’T change it:
.blog-single-cover .blog-single-media.bg-none { background-image: none !important; }
How to fix it?
Thanks
Hi there,
This might be caused by a 3rd party plugin. Would you please disable them one by one to locate the source of the issue?
Cheers, TeamLiquid
Hello,
I am considering to buy this theme but your demos wont open with my mobile. Is it a general issue?
Hi there,
Thanks for your interest in Ave!
The demos work perfect on desktop, tablet and mobile. We didn’t receive any similar report before. Would you please let us know more about this issue?
Cheers, TeamLiquid
Well, how to describe this I am not sure. I cannot open your demos from my iphone 6s or my friends’ phone. In the pc it is good though.
Hi there,
This is most probably due to the cache issues on your phone. Would you please clear the device cache and try on incognito mode?
Cheers, TeamLiquid
Thank you for your fast answer. Nope, I can preview all other themes, but for some reason I cannot preview the theme. Only menu icon appears and Ave name appears, nothing more. Maybe because of my phone.
Hi there,
My pleasure! Ave is compatible with every device. We’re not sure why you can’t see the demos but as I mentioned before, it’s most probably due to the caching issue on your device.
Cheers, TeamLiquid
Hello, I have a problem adding templates to new and existing pages.
In detail:
1. Align the template from the backend editor does not divide the spaces of the columns.
2. On the front, it looks like this. “ toolkit included “
3. The buttons are not visible and other elements of the builder do not work
Hi there,
Thanks for getting in touch!
Would you please submit a ticket? We’d be happy to help you.
Cheers, TeamLiquid
Hi, could you please check my site https://digistylist.com.au I noticed since the last update all my thumbnails are blurry – I’m running a web agency and in https://digistylist.com.au/work/ you can see all thumbnails are not sharp – I haven’t changed the settings could you please help? many thanks.
Hi there,
Thanks for getting in touch!
Would you please reach our support team? We’d be happy to investigate the issue.
Cheers, TeamLiquid
so, I need to repay the support to have some help why my thumbnails are blurry?
Hi there,
No worries. You don’t need to renew your support.
Cheers, TeamLiquid
Hi, I am going to buy your template. I am interested in one thing.
Can I turn off the animation effect of most elements when scrolling a page? I would like these elements to be permanent.
Thanks!
Hi there,
Thanks for your interest in Ave!
Sure! You can enable/disable animations for each element/column/row. Please let us know if you need further information.
Cheers, TeamLiquid
Thanks for the very quick answer!
I have one more question: could I easy change the name of the folder where the template will be installed? I mean an example:
/wp-content/themes/ave/ <- “change of name ave”
Thanks.
My pleasure! Yes, you can change the name.
Please let me know if there is anything else we can help you with.
Cheers, TeamLiquid
