24 comments found.
I bought a theme and when I try to activate the GBAWI license, the license status is It says unknown. Can you help me? Thank you very much in advance. Why does it take so long for you to respond? Such a service will cost you a lot.
When do you plan to respond? You are promised 6 months of technical support. I will apply for consumer rights in your GBAWI theme.
I have added an image for the header ad, and selected the relevant layout but the image is not shown, how can I fix this? Thank you
Hi, please provide me with your website url to check it. Thanks
Are you provide one click demo import? I couldn’t find any demo import?
Hi, sorry we don’t have that future.
Hello, I just bought this theme and there’s no options available as you mentioned in your documentation. No demos are in theme. No theme builder. I need an explanation or else refund me.
Hi Ali, we reply to your email please check your inbox . 
But where are the demos, and Gutenberg you mentioned? I want those options or refund me. You guys are tricking people by providing wrong information first.
Hello friend, I just bought this theme and I want to know where I can get other demos design as it not in the theme zip file
Thank you
Hello, just bought this theme and I like it a lot but I am a little bit frustrated now, when trying to install theme with the envato market installer I found it doesn’t install the full demo, I tried following the documentation to set it up but is just to advance for me. please help me out to set it up like the demo, I will appreciate it a lot
thank you
Man I just bought this theme and I am already contacting for issues at least respond and help me out
Thank you
sorry for delay reply please check the Documentation, let me know if you need more help
Thank you for your response, but I don’t know if you completely read my message above because I mentioned that I have been trying to set it up with documentation provided but this is too advance for my understanding.
I normally buy envato theme these days and use the envato market plugin to make the once click install demo to my wordpress. I think if you implement this feature to your theme it will have massive sale because the theme is beautiful and is the best design out there for personal blog hands down in my opinion
Please I will appreciate it if you can help me set it up
Please am still waiting
You need to customize the theme from the Customizer page, NOTE: the theme doesn’t have a ” 1 Click install demo” it doesn’t work like the other theme you just need to select the layout and colors from the Customizer page.
On you demo website your mentioned this “GET 6 LAYOUT WITH ONE CLICK.” What those the one click means then? The 6 layout is not even in the package file, I ask you to just help me set it up but you totally ignored that part, please I want refund.
please how can i remove this long list menu from mobile footer and make is like demo? i dont see this one the layout settings
https://imgur.com/a/XL693t9Well I was able to figure it out
hi, when is the next update? thank you
Hello – I wrote a support email a week ago but havent had a response. Please check your inbox!
Awesome Theme.Best of Luck
Is it possible to disable the top 2 sliders? I want to not have any sliders on my homepage.
Hi, Yes you can disable them from the customizer page and you can do more things form there, let me know if you have other questions. Regards 
Thanks, would this theme suit a simple blog with posts that didn’t have any featured images?
Yes its support that also 
I sent an email, if you reply I send the screenshots, thanks
Hi, we are waiting 
hi, when is the next update? thank you
Flexible and elegant theme. Above all, great customer support! Fast and helpful. My blog now looks just like I wanted it to. I can warmly recommend.
thanks Mix Theme 
Thank you so much, we are glad you like it 
I downloaded the new update, but almost nothing works … it has problems, I removed the old theme and put this new one, but it doesn’t work well, now I have put the theme 1.0.0 back
Hi, please contact us from the support page to check it for you 
I asked for help long ago, but you didn’t answer me
We are sorry about that, we are here to help now 
how do I go about installing the update? do I have to remove the old one and reinstall it all over again?
you can upload the new update or download the Envato Market plugin to update automatically, also you can contact us from the support page and we can install it for you 
I sent the credentials, did you see?
We reply to you check you inbox please 
I managed to install the update, but now the magnifying glass is not working, (the search) how should I do?
everything is good now have a nice day 
Hello I bought the theme and liked it very much. But I have a problem. Can you help me please?
My problem is;
I want to use twitter card on my blog site. I’m sure I added the Twitter card codes correctly. However, when I preview the site from https://cards-dev.twitter.com/validator here, I get the error not found meta tag. How can I solve this problem? Please help.
My blog address https://bloggokhantekin.comThank you.
Hi, Please contact us from the support page and we will help you
Regards
Eu te fiz uma pergunta. Por que você não respondeu, enviei uma mensagem da solicitação de suporte. Forneça uma resposta sobre como lidar com o problema.
Can you answer the questions? 1- does it work without entering the license code? 2- Are there any restrictions without entering the license? 3- Turkish leangue support Is there?
Hi,
1- you don’t need to have license code to active the theme.
2- No.
3- you can translate all the headlines and footer text and Read More button from the customizer page
.
Best Regards
Interested but I want to ask if there is anything that can be done with the big white elephant of a Header which takes up half the screen and is just redundant space? Are there any options to make it appear on the left and is much smaller than what is in the demo? What size is the image in the demo? All the space to the right and left of the header is just white space.
Thanks
This is the best theme i have ever use i really recommend it, and thanks for the support 
Thanks we glad you like it 
Congratulations!!! Nice Work, Good Luck With Sale 
Thanks 