Hi

Kindly get into your Dashboard > Appearance > Veda Options > Layout > Custom CSS > Enable Css > Yes > Paste the below given css code.

.fullwidth-menu-header .menu-wrapper:before { background: url("your respective image url") center center no-repeat; height: 40px; }

Note: Change the height value of your respective image height.

Regards., DesignThemes Support.

Hi.,

We have done as per your needs. Please check it out – http://www.doberodvetnik.si

Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:

Refer : http://recordit.co/YqdTBuEJRm

Waiting to see your 5 stars rating. Thanks in advance

Regards., DesignThemes Support.

Hi.,

We have fixed your issues. Please check this – http://prntscr.com/pqgx2s

Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:

Refer : http://recordit.co/YqdTBuEJRm

Waiting to see your 5 stars rating. Thanks in advance

Regards., DesignThemes Support.

Can someone reply me ASAP

Hi.,

Thank you for contacting us.

We have imported all the dummy data, installed and activated all the latest versions of plugin files and make the required settings. Please have a look at your site.

https://chessclub.ncinc.io/

If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Ratings!!

Thank you for giving us this opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever

Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:

http://recordit.co/YqdTBuEJRm

Thanks in advance.

Regards., DesignThemes Support.

Thanks for support and can we have direct mail contact so that I can update all the issues i found in the theme

Hi.,

Sorry for the inconvenience that happened.

Yes, you can import the demo content as per our demo site with dummy images.

The purpose of demo content import, we have used the “Unyson” plug-in to import the demo contents.

If you import the demo content via unyson plugin it will import all the demo content include sliders.

We have offered a set up service as free of cost for basic installation and import the dummy data.

Just purchase the theme then send us your site credentials, we will import all the dummy data and make the required settings as per our demo site.

If you have any other queries, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Is there HTML Version of VEDA Available ??

Thanks .. wow.. i will order it soon thanks for perfect reply at this time..

Hi.,

Sorry, We do not have the HTML version for this theme.

If you have any other queries, please feel free to contact us. We are always ready to help you.

Hope you will purchase theme soon.

Regards., DesignThemes Support.

Hi..,

Get into wp-content\plugins\designthemes-core-features\shortcodes\js\shortcodes.js and refer this – http://prntscr.com/oyilwk While update our theme we will set this value as “True” by default.

Regards., DesignThemes Support.

That’s great, can you also change the default “duration” time from 500 to such as 1500, because the current default 500 is like 1 or 2 seconds pause between each slide, it is too fast for people to see the text.

Hi..,

Thanks for the info, Notes this point also, While update our theme we will fix this.

Regards., DesignThemes Support.

Hi.,

Get into Admin Panel > Appearance > Veda Options > Layout > Enable custom Css to Yes > Paste the below css code inside the text area > Save All

@media only screen and (max-width: 767px){

logo a{ padding:10px 0;}
.main-header-wrapper{ padding:0 0 20px;}}

Note: Reduce the Padding value as per your needs.

Ref: http://prntscr.com/otezvw , http://prntscr.com/otf0pm

Rating!!

We hope you had a great experience with our theme and support. Please take one minute to share your feedback by clicking on a rating below.

Kindly refer the attached URL: http://recordit.co/YqdTBuEJRm

Hoping for a 5-star rating from your end Thank you, we look forward to helping you!!..

Regards., DesignThemes Support.

It dose not work. Nothing changed.

Hi..,

Please check now. Get into Admin Panel > Appearance > Veda Options > Layout > Enable custom Css to Yes > We have added below css code inside the text area > Save All

inline:2 @media only screen and (max-width: 767px) {
.container { width: 90%; }
}

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

Kindly, mail us your site credentials (WordPress admin login immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Refer : http://prntscr.com/mkev23

cPanel login details (Admin username and Admin password)

WordPress admin login (Domain Name, Admin username and Admin password)

FTP access login details ( FTP Host Name, FTP Username, FTP Password)

Kindly note that, the images used in the demo are all licensed. So, we can’t provide those images.

http://prntscr.com/ohakgp

Dummy images only present instead of original images. You can replace your own images. If you need to use those images which is used in theme demo, you have to purchase those images. If you need the images we have used in the demo, please mention which demo you have used in your site. Then we will send you the purchase link to buy the images.

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

You can easy to install our theme without any issues. May your installing method was wrong. “Theme is missing the style.css stylesheet error” – this error is common to wordpress, So please follow the steps,

Please refer the Link : https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Don’t install the entire download ZIP package rather than the actual theme itself. The downloaded package contains documentation,child theme etc. So unzip package and find actual theme folder then install theme.

Try following ways,

1) This error is caused by trying to install the entire download ZIP package rather than the actual theme itself. The downloaded package contains documentation,child theme etc. So unzip package and find actual theme file then install theme.

2) Go to Dashboard > Appearance > Themes – > Add New > Upload Theme > Browse the actual theme zip file and install the theme.

If your WordPress uploader does not work. Please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.

http://wedesignthemes.com/support/knowledge-base/server-requirements/

Please connect your server via FTP Go to WP-folder -> wp-content -> Themes – > Paste actual theme directory folder via FTP.

After Install the theme, you can simply activate the theme in dashboard > Appearance > Themes, here just click “Activate” button to activate the theme. Then the notification message will appear in your dashboard for install and activate all the required and recommended Plugins.

For the purpose of demo content import we have used “Unyson” plug-in to import the demo contents.

Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.

https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/ Video: https://www.youtube.com/watch?v=Zt33ypi2uno

If you found any difficulties to import demo content, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check install the theme and import the dummy data for you.

Refer : http://prntscr.com/mkev23

cPanel login details (Admin username and Admin password)

WordPress admin login (Domain Name, Admin username and Admin password)

FTP access login details ( FTP Host Name, FTP Username, FTP Password)

Regards., DesignThemes Support.

Hi.,

Yes , when will you update the theme it will remove your manual translate . But don’t panic no need to translate the text manually , you can easily translate our them via two ways , so refer the below links .

Ref :

• http://support.wedesignthemes.com/knowledge-base/how-to-translate-the-theme-2/

• http://support.wedesignthemes.com/knowledge-base/how-to-translate-our-theme-using-loco-translate/

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.

Click Here To Get Theme Support

We look forward to helping you!

Regards., DesignThemes Support.

Hi.,

Kindly refer this knowledge base link for how to gt updated plugins ,

http://support.wedesignthemes.com/knowledge-base/how-to-get-updated-theme-premium-plugins/
https://youtu.be/Mrt2hfiyW_Q

Regards., DesignThemes Support.

Hi.,

We approved your refund !! For more details ( Where is this processing your refund, in paypal? ) kindly contact envato help center .

Regards., DesignThemes Support.

which link is the help center for packaging.

Hi.,

Here you go – https://help.author.envato.com/hc/en-us/requests/new

Regards., DesignThemes Support.

Good afternoon someone made the modifications in WP and now it’s working! I would like to know if I delete all of my WP and install the theme from scratch. will I have the same problem? will it work normal? or will you stay as you were? I’m going to do a test here and I’ll delete everything and install a new one to see and then I’ll give you an error case as before I’ll stay with the forest claim and paypal!

Hi.,

We have sent updated plugins and theme pack , where we have fixed the demo installation issue . So please check your mail .

We will release updated theme pack ASAP!!

Regards., DesignThemes Support.

Good Morning ! my friend the theme for what I saw was made a modification at the root of the theme with the commands and some funcucionalidades was disabled and with that when I make a modification from one demo to another it presents prblemas so I prefer not to stay with the product anymore and I want the repayment,

good afternoon ! FIZ The purchase more when installing the theme does not remain as original, and the plugins are asking for updating when updating does not accept!

Ocorreu um erro ao atualizar LayerSlider WP: License activation is required to receive updates. Please read our online documentation to learn more. Ocorreu um erro ao atualizar Ultimate Addons for WPBakery Page Builder: Click here to activate license of Ultimate Addons for WPBakery Page Builder to receive automatic updates.

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.

Else send us a mail through the right bottom form located @http://themeforest.net/user/designthemes so that we will send you updated plugin files . Because as per envato norms we can’t provide license key .

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

We are working on the theme updates for all of our theme. we will update the theme with in this month end or the first week of the next month.

If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes

Refer : http://prntscr.com/mkev23

If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.

Kindly refer the following links for getting clear idea.

http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/ https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Regards., DesignThemes Support.

I send you a message as you ask

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.

Regards., DesignThemes Support.

Hi,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.

Regards., DesignThemes Support.

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will import the emo completely . But it will remove your current content ( pages , posts , media , etc ., ) is it ok for you ?

Regards., DesignThemes Support.

Hi

Get into Admin Panel > Appearance > Veda options > Layout >Custom CSS > Enable customcss > Paste the below css code inside the text area > Save All.

.main-title-section-wrapper.no-breadcrumb{ display:none;} .main-title-section-wrapper.no-breadcrumb + .container{ margin-top:100px;}

Ref: http://recordit.co/F4xH7EIUaV

Regards., DesignThemes Support.