Hi,

Your WordPress admin details are not working, please recheck your details once. It could be great if can send your working details at support@theironnetwork.org , please do not share your admin details in public comment otherwise it should be accessible by anyone. Also tell us a bit more about where are you trying to change a logo. Are your facing issue with the particular page or having an issue on all over the site?

Please send us your working details and the section name where you are struggling with logo changes, we will do it for you.

Thanks.

Hi,

In Saral version 2.x you will find “Theme Options” at the end of admin bar, now it’s not inside the Appearance menu. Make sure to enable iron_elements plugin it’s required to show “Theme Options”. You can check this screenshot for reference: https://nimb.ws/D306sa

Let us know if you need anything.

Thanks.

Hi,

Saral Theme is does not come with Gravity Forms license key. You can purchase your own license to use Gravity Forms.

Let us know if you need anything.

Thanks.

Hi,

You can remove this icon using custom css, please add the following css inside Theme Options -> Styling -> Custom CSS: #back-top{ display:none !important; }

For further reference you can check this screenshot: https://nimb.ws/D4SL1Q, let us know if you need anything.

Thanks.

excellent. thank you.

Yes, this is compatible with latest version of WordPress.

Hi,

Please provide us your WordPress working admin details at support@theironnetwork.org, we will do it for you.

Thanks.

Hi,

Saral Post Grid shortcode having an option to add post id to show specific posts. You can add id’s like this: https://nimb.ws/g6Nteh. To check the services id you need to hover on service and you will find it’s id in the url, to do this you can check this screenshot: https://nimb.ws/t46yv8

Please check this once and let us know if you need anything.

Thanks.

Hello, Thank you for your response. The first screenshot you sent turned up as a 404 error. For the second screenshot, is the ID the 2 digit number that’s in the URL?

Thank you!

Hi,

For the first screenshot please check this link: https://nimb.ws/g6Nteh And id can single digit, double digit or multiple digit number. It should be inside the url with “post=23”, here this 23 digit is id for that post. Just pick the value and add with comma separated inside Saral Post Grid shortcode.

Let us know if you need anything.

Thanks.

Hi,

We need your working admin detail to check exact problem, please send us your working admin details at support@theironnetwork.org we will do it for you.

Thanks.

Hi,

Thanks for showing interest in our template!

Yes, Saral theme supports RTL. Let us know if you want to know anything.

Thanks.

Hi,

Thank you for choosing our theme, we are more than happy to help you.

This is not an error, it might be possible if some css file is missing from theme directory. We recommend you to download latest package of theme from themeforest and replace theme folder with the old one. If you will face same problem again, please send us your working admin details at support@theironnetwork.org , we will do it for you.

Thanks, and have a nice day!

Hi,

First of all Thanks for purchasing our template!

Saral theme comes with global settings i.e Theme Options and particular page setting called Page Option. These settings are used to control all the sections of theme. To change logo on all over the site you can use global Settings i.e Theme Options -> Logo settings, you can check this screenshot for more information: https://nimb.ws/WiFdEu You can also set different logo for homepages, to set different logo for particular page you can use Page Option settings. Page option settings overrides the value of Theme Option settings. To upload logo for particular page to use default settings you can check Page Options.You will find Page Options at the end of every edit page, post and other custom post types. You can check this screenshot for more information: https://nimb.ws/6TCdOh.If you want to use same logo all over the site please remove logo from particular page setting and set logo inside Theme Option Logo settings.

Please check this once and let us know if you need anything.

Thanks.

Hi,

Yes, you can achieve this by making some modifications in code. To do this you need to add this media query code inside your style.css file:: @media(max-width:1080px){ .saral-responsive-menu { display: block; } .saral-header-wrapper { display: none; } }

After adding code you need to remove above mentioned css from media query condition for 991 width, please search for this inside style.css.

After making style changes you need to update responsive menu width inside main.js file. Go inside theme root directory/assets/js/main.js, Search for “resizeWidth: ‘992’” inside main.js and replace ‘992’ with ‘1080’ width. Save your changes and check changes on front end after clear your browser cache once.

Let us know if you need anything else.

Thanks.

fantastic, thanks, only when I removed the previous css code: @media (max-width: 991px) { #saral-header.saral-header-transparent { position: relative; right: 0; left: 0; } }

... then the slider mostly disappeared below the responsive header wrapper again? So, I have left both bits of css in and it seems to be working although I havent checked with the customer yet. Do they both still seem to be working to you?

I also had one other quick question as I can’t seem to find a setting for it anywhere, but is it possible to make the header social media icon links open up in a new tab? There seems to be no options to do this in the ‘social sharing’ section and it can’t be done with css.

Thanks Paul

Hi,

You can achieve this by made some modifications in code. To open link in a new tab you just have to add “target” attribute with “_blank” value on anchor tag. To do this open “iron_elements” plugin folder -> template-functions.php and search for functions “saral_social_links” and “saral_follow_us_link” now you can add “target=’_blank’” attribute on this. For more reference you can check this screenshot:: https://nimb.ws/8Shmpn

If you will face any issue with the code modification, you can send us your site admin details at support@theironnetwork.org, we will do it for you.

Thanks.

Replied to your email. Thanks!

Hi,

You have set responsive menu bar background color to white. You can change mobile menu background color and contact information enable/disable settings from Theme Options -> Header Option -> Responsive settings. Check this screenshot for more information https://nimb.ws/CtxerI If you will face any issue, you can send us your WordPress admin details at support@theironnetwork.org , we will do it for you.

Thanks.

Hi,

You can change your site language under Settings -> General -> Site Language, you can choose your preferred language.

Let us know if you need anything else, You can also reach us directly at support@theironnetwork.org

Thanks.

Replied to your email. Thanks!

Outstanding support and very fast. Thank you. You guys are great …

You are very welcome . We would like to request if you can leave a rating. Thanks!