301 comments found.
Hi
Trust and hope you well,
How do I get support from you for this item?
Hi IronNtework
Facing permission issues with the saral-cild file, possible to advice?
How can i open a support ticket?
Hi,
I know we are not within the support time, but we have had an issue, like some others that ive seen of some of the theme reverting back to the original ‘Saral’ logo, headers and footers etc, we have to then upload the backup file and then all is well ! This has done this since we purchased the theme and seems like an error on your part, please could someone come back to me with how to fix this very annoying fact !!
Hi, i have bought your template Saral theme forest and i have notice that one of the pluging : “js_composer” is not functionning and i need to reinstall all the time word press because of it and when i do not use this pluging i cannot visualize the template page. please help me to install the template properly so that i can personnalize it and work on it.
PD : here it is my website link : https://frenchexpertreno-c72qcooma6.live-website.com/wp-admin/themes.php please send me a video how to install saral e-mail : deparis.cs@gmail.comCan you please tell me why the WP Bakery has no update and now my whole website is all messed up. This is for alphamovingandhauling.com
Hi my logo is not showing in mobile version how can i fix it or remove it at all becouse when i remove the picture there still shows empty place of logo can i turn it off in phone version?
Hi I like help with the Saral Theme for Magento. my logo always appears blurry and the size is hard to control. where can I change or import CSS rules to round off borders and generally have more options to control the front end? Can you direct me to the instructions and other resources? Thank you for your time.
917-773-6397
hi
Hi, I have changed the logo but it still shows the Saral logo. Please advise.
Hi my logo is not showing in mobile version how can i fix it or remove it at all becouse when i remove the picture there still shows empty place of logo can i turn it off in phone version?
I’ve recently updated the IRON ELEMENTS (theme addon plugin) and now in the theme options it says: FORCED DEV MODE OFF ENABLED. How can I resolve this?
I have changed the logo but it still shows the Saral logo. Please advise.
It’s fixed. Thanks
Logo Will Not Update in Customize or Theme Options
Does this theme support PHP8.0 or PHP 8.1? I see that it is still for sale but most platforms use this as their minimum and we have had problems with the theme and current versions of PHP. Please advise.
It says that the theme was recently updated. Version 2.0 isn’t PHP 8.0 compatible. Has this been updated to run on current versions of PHP8.0 or 8.1 now?
Hi,
Thanks for reaching out! Kindly renew your support.
The Saral theme version 2.10 is now compatible with PHP 8.0.25 and WordPress 6.0.X. Please share the screenshot and video if you face any difficulties.
Thanks and have a nice day!
hi, I don’t know what happened to my header, but it has reverted to the demo header.
Hello, I installed your template in my server – it is important to note that I am using the RTL version. The entire site changed direction to the left side.
Please view the site and help us how to handle the problem. https://www.d-safety.co.ilThanks,
Hi, I have a child theme active on my clients site but a few times a year all the settings reset to the default settings. How can I prevent this from happening? I have this same issue as quasibah.
Hi, I have a child theme active on my clients site but a few times a year all the settings reset to the default settings. How can I prevent this from happening?
this issue is getting worst (resetting more often). I have renewed support for this and still this issue persists
your demo isn’t working. Check your website