292 comments found.
Hi my logo is not showing in mobile version how can i fix it or remove it at all becouse when i remove the picture there still shows empty place of logo can i turn it off in phone version?
I’ve recently updated the IRON ELEMENTS (theme addon plugin) and now in the theme options it says: FORCED DEV MODE OFF ENABLED. How can I resolve this?
I have changed the logo but it still shows the Saral logo. Please advise.
It’s fixed. Thanks
Logo Will Not Update in Customize or Theme Options
Does this theme support PHP8.0 or PHP 8.1? I see that it is still for sale but most platforms use this as their minimum and we have had problems with the theme and current versions of PHP. Please advise.
It says that the theme was recently updated. Version 2.0 isn’t PHP 8.0 compatible. Has this been updated to run on current versions of PHP8.0 or 8.1 now?
Hi,
Thanks for reaching out! Kindly renew your support.
The Saral theme version 2.10 is now compatible with PHP 8.0.25 and WordPress 6.0.X. Please share the screenshot and video if you face any difficulties.
Thanks and have a nice day!
hi, I don’t know what happened to my header, but it has reverted to the demo header.
Hello, I installed your template in my server – it is important to note that I am using the RTL version. The entire site changed direction to the left side.
Please view the site and help us how to handle the problem. https://www.d-safety.co.ilThanks,
Hi, I have a child theme active on my clients site but a few times a year all the settings reset to the default settings. How can I prevent this from happening? I have this same issue as quasibah.
Hi, I have a child theme active on my clients site but a few times a year all the settings reset to the default settings. How can I prevent this from happening?
this issue is getting worst (resetting more often). I have renewed support for this and still this issue persists
your demo isn’t working. Check your website
how do i access my support
hello,
How do i access support?
Hi, Thanks for reaching out!
You can read the documentation of our Saral theme that is included in our package and if you need anything else please mail us at support@theironnetwork.org
Thanks and have a nice day!
we have a saral 1.1 theme website – https://www.bulovasrestorations.com/ – when it switches to a responsive menu on the mobile. we have a completely different email in the contact field and we can’t find the location anywhere to change this. been at this least for a few months. any guidance or help to find the location. thanks
how to install the theme
good afternoon sirs,
I have three incidents.
one.- It does not change the personalized icon on the home page, also it does not allow me to change the photos of both the banner and the contents. two.- On many occasions this index is generated which appears in the mail, it starts to load and if I do not update it it does not change and I have to do it several times so that it does not appear image.png three.- when the video section was imported it did not load and it did not allow me to update or customize. email rogelio.inga.hervacio@gmail.com
Good morning, a few days ago I purchased your saral theme product, now I have installation problems in word press, could you help me configure the theme in my wordpress
Hi,
Thanks for reaching out!
Please send us the admin login and your server details at support@theironnetwork.org
We will configure it for you.
Note: Please note do not share here.
Thanks and have a nice day!
good afternoon,
I generated an attention ticket but they did not confirm the attention or have associated me with an attention number, it helps urgently.Email rogelio.inga.hervacio@gmail.com
Hello, after last update we have some problems with page, can you please send us updated plugins
WPBakery Page Builder and Slider Revolution.
Is there a way to remove all words from capital letters?
I want To Change This
Hi,
Yes, you can modify the title text using custom CSS. If you want to change the section title text to lowercase or want to change the only first letter of the sentence in uppercase then you can add this CSS inside Theme Options -> Styling -> Custom CSS option.
To change all text to lowercase:: .saral-section-title { text-transform: lowercase; }
To change only first letter to uppercase and rest are in lowercase:: .saral-section-title:first-letter { text-transform: uppercase; }
Please check this once and let us know if you need anything.
Thanks.
What is up with the social sharing? I cannot remove the social icons that I do not want. this is the 2nd issue that I am having today. I managed to fix the header, but cannot remove all bu the FB icon on the socials
Hi,
Thank you for using our support, we’re more than happy to help you out.
Social icons are visible only if you have added url’s inside “Theme options” settings, please check this screenshot:: https://nimb.ws/Tlv42s Also you can send us social icons names you want to remove from header with your working admin details at support@theironnetwork.org, we’ll fix this for you.
Let us know if you need anything.
Thanks.
