65 comments found.
Hey! Would love to purchase this but am wondering how customizable the homepage layouts are. For example, if I chose “Vintage” layout, could I remove the logo in the top bar? Or in “Classics,” could I remove the phone number and address section in the banner/menu?
Hi,
Retrolie provides option to show/hide header/top bar information. If you want to remove other things, we can help you.
Regards,
TM
Some idea about this problem. Instagram element
Problem with instagram: Instagram has returned invalid data.
Hi,
You can try to use this plugin: https://wordpress.org/plugins/instagram-feed/
Hi, i have problem with Instagram integration and ypu page support not work “ERR_CONNECTION_TIMED_OUT”
please give me a support mail
Hi,
You can go to our support site: https://thememove.ticksy.com
In this case, you can try this plugin: https://wordpress.org/plugins/instagram-feed/
Regards,
TM
Firefox detected an issue and did not continue to retrolie.thememove.com. The website is either misconfigured or your computer clock is set to the wrong time.
It’s likely the website’s certificate is expired, which prevents Firefox from connecting securely. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.
Hi nikawds,
Got it. We are fixing it right now. You can get back to check the site after 1 hour.
Thanks & Best Regards,
TM
hi! the fullscreen video of vimeo does not work, if i disable the plugins nothing changes while if i change the theme it works. Can you help me understand what is not working? https://sebastianph.com/portfolio/elopement-photographer-tuscany-villa-mangiacane/
Hi,
We don’t have fullscreen option. Are you using any plugin?
Hi, thanks for the reply, as you can see from the link it is the simple embed
among other things, I noticed that it is impossible to update the theme, the purchase code is correctly connected, the update confirms but after a few minutes “New version available. Update now” reappears. I also tried downloading from themeforest and manually updating via ftp.
Hi,
You can add Raw HTML for fullscreen: https://prnt.sc/rapkba
About updates, recently, you can update manually. We will also improve the auto-update feature soon.
Regards,
TM
Sorry but it’s a post and I didn’t let my client use the visual builder (this is because it will insert many of them over time and in the future if we change the theme they may not be exported correctly, thus, using basic wordpress posts with any theme or plugin i posts will always be ok). Could a simple embed fail to work?
For the update, as I wrote to you before, I have already tried it manually more than once.
Hi,
You can open block Shortcode of WordPress: https://prnt.sc/raq83g
If you still cannot update & get the issue with the video, you can write an email to frank@thememove.com and provide WordPress admin’s credentials, I’ll update for you.
Hi, the theme is very beautiful! I know that my support has expired but since the last update of the theme the Insight Core plugin has slowed down the wordpress backend a lot. Fortunately, the site is fine, but working on it is really impossible. What could it depend on?
We are working on it. Today the issue will be fixed.
Thanks for your comment. Have a nice day.
Thank you so much!!! now is perfect!!!!
Thanks for your comment. Have a nice day!
Do you plan to convert this or any of your themes to HTML?
Hi max-themes,
We don’t have plan to convert Retrolie to HTML.
Hello! I’ve been trying for 2 weeks for someone to support you to solve a problem with demo import. I had never had this bad experience with a template and its support. I have an open ticket, can you help me solve the situation? Thank you
Hi,
I see that you have created the tickets 2 weeks ago, however, after our support’s comment, you take some days to response, that’s why it takes long time to solve this issue. Please check your login credentials, because I cannot access to your site with the provided information.
Regards,
TM
The theme demo is not working. Showing database error. This is bad.
Sorry for this inconvenience. Demo is working now.
I cannot install the theme, I downloaded the installable wordpress files only and cannot find the relevant files.
Hi,
Please contact our support team now: https://thememove.ticksy.com – they will help you right away
Regards,
TM
Hello guys! I can’t access support, I write here: this theme is beautiful, however I have some small problems: Is it possible to activate comments in the portfolio? The share of facebook in the portfolio does not work. This is my link http://sebastian.creativeforweb.com My email: gloriabargelli@gmail.com Thank you!
Hi,
This is our support site: https://thememove.ticksy.com – it’s better if you can create a support request there – it’s more private & convenient. About the comment section in portfolio, you can go to Customize -> Portfolio -> Portfolio Single
Regards,
TM
I love you!
Interested
Can I ask if this theme can be used purely for Blogging? And what is the size for the Header when set to the Blog grid Classic 02 setting.
Thanks
Hi Khublaikhan,
You can use Retrolie for blogging. When using Blog Grid Classic 02, the Header still remain as usual, nothing change the size.
Regards,
TM
But please tell me the size in Pixels so I can design the same in Illustrator?
Please take a screenshot of where you want to ask for the size
Hi Where do I find “carousel-caption-02” to edit and to swap the pictures .. Thanks
Hi,
I saw your ticket, our support team will reply to it today.
Regards,
TM
