53 comments found.
We need an update for WPBakery Page Builder 5.6 to V6.0.3
Hello,
Thank you for choosing our theme!
WPbakery page builder is bundled with the theme. You can get the latest version of bundled plugins whenever you need the update via tickets at https://axiom.ticksy.com
Regards.
Can this plugin work with this theme https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968?s_rank=1
Hello,
Thank you for your interest in our theme!
Please take my apologies for delayed reply, we do not work at weekends.
Yes, this plugin is compatible and is bundled with the theme.
Regards.
The product WOTAHUB is a shell.
There is a glitch which I raised in my ticket: 1928356, they say the developers have fixed the problem but that I am removing the code?? It continues to happen. The worst theme support i’ve ever experienced.
I submitted a refund request but it “got caught in spam” according to Tania from “customer care”.
It’s very very frustrating, I’ve bought over 30 items on envato and this is BY FAR the worst experience i’ve ever had. I would strongly recommend avoiding this theme and all axiom products.
Hello,
We are much concerned about your comment, as the height of the top panel is bigger compared with the sticky menu panel you see when scrolling the page. This can be viewed on the demo preview before the purchase too.
Theme developer has applied custom styles to adjust the header to your needs, however you have asked for a refund. Your refund request was replied 8 days ago, you can reply to our manager’s comment.
Regards.
Essential Grid photo gallery is stuck in the home page and not working well. But in the Gallery page it work just fine. I like it and i want to use it so please help me in that.
Hello,
Thank you for choosing our theme!
Please provide the link to your website and WordPress login details at https://support.themerex.net and our support team will check it for you.
Regards.
Sidebar has a lot of positioning problems please consider to fix it.
Hello,
Please specify the issues you got with the sidebar at https://support.themerex.net and our support team will help you with that.
Regards.
Simple question: For the testimonials how do I remove the COMMA after the testimonial??? it’s for the Item’s subtitle text that appears. but I don’t use that subtitle text….so I want to remove the comma .. thanks!
Hello,
Please take my apologies for delayed reply, we do not work at weekends.
You may add this css rule to Appearance > Customize > Additional CSS: .sc_testimonials_item_content::before { content: none; }
Regards.
the comma is still there after adding the code 
In this case, we’ll need to check your website. Please submit a ticket at https://support.themerex.net and our support team will check it.
Regards.
is there any html version ? thank you !
Hello,
Thank you for your interest in our theme!
This theme is available in Wordpress version only. HTML files are not included in the package. Our Customization Studio can create the HTML version of the theme, to get a quote please submit a ticket at https://axiom.ticksy.com and choose _Request Paid Customization” category.
Regards.
Hy guys, I need 2 languages (Brazilian Portuguese/English) and also, in the future, an e-commerce. Is it possible with this theme? Polylang, Loco Translate will work fine?
Hello,
Thank you for your interest in our theme!
For multilingual website you will need to install WPML plugin – it is compatible with the theme. You may try other plugins, however we can’t guarantee their full compatibility with the theme.
Loco translate plugin is for editing language files, most of our customers use it without any issues, however this plugin doesn’t allow to create multilingual website.
Woocommerce plugin is not integrated in the theme by default. You may try using the plugin with the theme. Our Customization team can create additional stylesheets for plugin full compliance. To get a quote, please submit a request to category “Request paid Customization” at https://axiom.ticksy.com/
Hi, Possible to achieve this with your theme? A punch in button to let the management knows that a subscriber is in the building? And can we list more than one office space?
Hello,
Thank you for your interest in our theme!
There is no option for notification of entering the building, you may check for additional plugins to get this feature.
Could you please specify where exactly you want to list office spaces, so I could check if it’s possible? Thank you
Nicely done! Good luck and big sales! 
Thank you very much!
Simple question. How do I change the font size for the Testimonial Slider? thanks!
Hello,
Our tech support team will be glad to assist you with that. Please submit your request at https://axiom.ticksy.com – and get qualified assistance.
Regards
how do I get the header/menu to stick on all pages? Thanks! it’s only sticking on the home page.
Hello,
Sticky menu should work on all pages. Please open Layouts -> Header standard and make sure that the menu row is fixed: http://prntscr.com/k8xna6 If this does not help, provide your website details in the support ticket at https://axiom.ticksy.com/ – and get qualified assistance of the tech support team.
Regards
Hello, is there any tutorial how to insert custom icon for services?
Hello,
You may choose another icon for each service in admin -> Services, just open each service and edit its Item Options: http://prntscr.com/k464d6
In case you have any difficulties, please submit a support ticket at https://axiom.ticksy.com/ – and get qualified assistance.
Regards
Hello,
Can you read my question once again? I ask how to insert “Custom Icon’ not how to “Choosing Icon”.
Thanks
Fyi, I have downloaded the “font-face” folder inside this theme and upload the config.json to fontello . com , and upload my custom svg icon there. After that, I download it again and upload it. But my custom icon won’t showing up in my admin panel. Here is the screenshot > http://prntscr.com/k47exh
Hello,
I’ve found the culprit. I was already doing the right step, the problem is on my browser. The icon is showing up in another browser and another devices. You can close this case now.
Thanks
Hello,
I am glad you managed to solve the problem. All the technical questions are addressed at https://axiom.ticksy.com/. In case you have any further difficulties, please submit a support ticket – and get qualified assistance. Thank you!
Regards
can i change price table with indonesian currency ?
Hello,
We appreciate your interest in our theme! The currency in the price table can be easily changed in Visual Composer. Please have a look at the screenshot: http://prntscr.com/jz0acc
Regards
does this theme supports RTL Language? plugins like Polylang or WPML do you provide with the theme?
Hello,
Something is wrong with your demo. It seems like the Fjalla One font is not loading properly and caused to break the visual of some item like the ‘Upcoming Event’ items and some button
Already fix it by uploading the Fjalla One font and create a stylesheet.css to Font Face Folder inside your theme. Thanks!
Hello Johanlimm, thank you for reply. For further assistance please contact us directly at https://axiom.ticksy.com.
Do you have HTML version? I need HTML version
Hello, LemonImpress! We deliver theme in Wordpress version only and can send you PSD file on request. As for the HTML version, you can contact custm design studio https://mockingbird.ticksy.com/ and they will code the HTML version for you.
Please send me PSD file. Thanks very much.
LemonImpress, please submit your request directly tohttps://axiom.ticksy.com/ so that we could resend you the PSD files. Thank you!
Really great looking!!!!! GLWS! 
Design126, thank you!
Congratulations for excellent work and sales!
Webtechtoday, thank you!
Great work! Congratulations! Good sales and buyers.
MuseStars, thanks!
Excellent Work!
DEV-Themes, thanks!
