76 comments found.
The whole page jumps when the sticky header appears. Please see this url to test it: https://udemy.grizzlyridgegear.com/about-us/
Please use this url, I switched urls: https://grizzlyridgegear.com/about-us/
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I can’t log into your spyropress.com website to submit a problem I’m having. Your facebook and envato login buttons do not work. Please test them. I’ve already created an account there about 2 weeks ago. I can’t log into my account. Your reset password button sends me to the password reset page, but when I try to reset the password, it gives me an error. Can you test that too?
Hi there! No Ecwic Files included as mentioned in descritption. Please refund! Thank you!
{"error":"invalid_request","error_description":"Wrong RedirectUri provided"}
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I can’t create an account on your spyropress forum using the “login with envato” option, because… again… read my original comment here. ^
Could you please use ticket channel. Thanks
with email ticket this time.
I can’t save the visual composer “red countdown” widget. I add all the settings, then click the “save” button but nothing happens. The widget settings stay open, there are no errors or notifications that I need to fill out a required field. It just does nothing.
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Hi there!
I am trying to remove the language selector from the menu since I have only one language in my website. How can I remove it. After trying in many different ways I deleted the language selector menu. But it is still in the website.
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Hello there!
May I know if I can remove the desc/additional info/reviews and add in fullwidth banner here https://i.imgur.com/WEcBGXa.png
Each of my products have a few full width banner image to be placed below
Also can I replace this section with revolution slider? https://i.imgur.com/gQ6VY9N.png
Hi
Please readmore on our documents, and our theme use Revolution slider and you can easy build your silder like your own.
Thanks for your submission
May I know if I can remove the desc/additional info/reviews and add in fullwidth banner here https://i.imgur.com/WEcBGXa.png
Hello, I like the theme very much and I want to use it for a clothing line, there are some features I would like to know if a plugin can solve that… first of all currency changer language changer and products variation and instagram widget at the footer, are all these features available and compatible as well?
thank you….
Hi
For now variation, you can see add to cart link to product details for select variation of product
Thanks
Pre-sale Question!
Hi, Nice theme. I have 2 questions for the sales/support team.
1: Can we have color variations or swatches in the grid?
2: Can we put these color variations or swatches over the product in the grid?
[Image attached]
http://taurus.techovic.com/wp/wp-content/uploads/2019/10/swatches.png
Thanks
Hi
thanks for your susimission
1. if product has variations or swatches it will move to product detail for select Variations to process add cart or check our
2. for now our theme not show variations or swatches over the products in the grid
Nice to work with you!
Hello, I purchased and installed the theme. I have several problems to solve, the first is that any change I make in the theme options is not shown! I need your support. Thank you.
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Hello , Dose it support RTL ?
Hi
yes, This theme ready supported RTL
Lets me known if you have more questions.
Best regards,
Please Help. The Demo content for my theme will not upload. Also changes made are not updating on my website.
Hello,
Could you please follow document bellow one click to install sample data . if you cant figured out, Could you please submit here get free setup
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
I need to improve the speed of the website, with this theme i have a score under 7 in google speed insight in mobile, what i have to do?
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Hi, is sad, i did not receive any answers from you
It’s work with ecwid now?
Hi
Our theme support WooCommerce only. and it is WordPress version.
Best regards
hi. I need help. which plugin I should use to get the look of a home page such as Home Parallax on this link https://bixbang.spyropress.com/home-parallax/ thank you very much for your help
how to make transparent main menu like on link: https://bixbang.spyropress.com/home-parallax/
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Hi. I’m trying to change product images’ sizes (from Appearance -> Customize), but it’s not save. I tried activating another theme and it works.
Hi,
Could you please update your question here: Open Ticket or email
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Themed never worked! Lost my money. Terrible support!
Hi
Sorry, Can you share me what is your ticket ID? or tell us where you request our support? we will set you are on Highest Priority
Thanks so much for your patience
Hi,
I purchased to have a instagram shop, but import demo there dont have this option to import demo, how to installed it?
Hi
That is main fashion demo, you can install it.
Thanks
what is that phrase mean? (activate your copy) of WPBakery Page Builder.
Hi
You can use WPBakery page builder normally, no need active license key, because our license key is extend license
Thanks for your understanding
Hi, is it possible to change the size options on the product page from buttons to a drop down? Thanks
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Our supporter can check your info and we can solved your issue together with you.
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