Hi friend hope you are fine,

Thank you for purchasing Writing, sure you will like it Can you please send me a screenshot of this element so that I can help you better?

Thanks!

Thanks for the quick reply! I’m unsure of how to share a screenshot through one of these comments.

You can send it to support[at]ahmad.works

Hi friend

Can you please let me know what the error that appears to you when you try to add video?

Thanks

hi back there is no error, but the video doesnt work. I defined the post format as video. Another issue with this post is that is that the featured image doesnot show on my home page thanks

Hi friend hope your weekend was great!

I see, I will need to check the post edit page. Can you please send me login info to support[at]ahmad.works so that I can investigate the issue and fix it for you?

Thanks!

yes sure! just sent it. let me know if you got it

Got it, thank you please stay tuned while I check it.

Hi friend hope your weekend was great,

Please check main text color option at (Appearance > Customize > General Style) and make it default then let me know the feedback!

Thanks

Hi, the text color option is ALREADY checked at (Appearance > Customize > General Style). https://www.evernote.com/l/APEKGxsIJ8hLdYr4rZjFLQC_GYuVhO8zYbU

Hi friend

Can you please uncheck text option and let me know the feedback?

Thanks!

Oh, it works now! How did that happen? I don’t remember doing that…? What happened?

Hi friend hope you are fine,

There’s another option for increasing line spacing, called line height, please try it and let me know the feedback For the full width option, can you please write me a link to the page contains the image so that I can investigate the issue for you?

Where can I find this option – line height?

Right bellow the font size option

there is no line height option under the font size: https://i.imgur.com/W5uWzmS.png

Oh, I see, sorry for the misunderstand. I thought you meant Typography settings that exists in Theme Customizer as the images at the first comment didn’t appear. However, please write me a link to the page that contains edited paragraph so that I can investigate the issue for you, or you can send it to support[at]ahmad.works if you don’t want to write it in public Thanks!

Have sent you an e-mail with the screenshots and website information

Hi friend hope you are fine,

Thank you, please stay tuned while I check the issue for you

Hi friend

Thank you for your patience, I detected the issues and fixed them for you. Also the fixes will be included in a new update today

Please feel free to ask anything, we are always here to help! Also, if you like Writing, I’ll be very grateful if you give us five stars on Themeforest https://themeforest.net/downloads

Your rating encourages us to provide more updates and support

Thank you!

Now everything works well.

Please let me know should I update theme as soon as you upload a new version, or my current version already contain all the updates that new version will contain?

We recommend updating the theme regularly when the updates are released please stay tuned and you will be notified when the update is available. You can update easily using Envato Market plugin

Please don’t forget to rate us if you like Writing, your rating helps us to provide more updates and support

Have rated.

The only request left – please add houzz social icon, i’d like to add a link to my houzz profile.

Thanks!

Hi friend

For the request, Sure! we will add it to the update today, please stay tuned

I have noticed that Full width mode for the Cover element – crop an image and show only 430px height. How can I control this height?

I’d like to see a whole image in the Full width mode.

If I add an image and turn on Full width mode it shows a whole image but cover is cropped (only 430px height is visible).

Hi friend

Please stay tuned while I check it for you Thanks!

Hi friend

Thank you for your patience. First you will need to set a class for the cover element (in our example image_class)

Then add this code to Appearance > Customize > Additional CSS Code

@media (max-height: 992px) { .wp-block-cover.image_class { min-height: 900px; background-size: 100% 100%; } }

Please try and let me know the feedback!

Have added image_class and additional CSS, but no changes (

Can I check your website to investigate the issue?

Sure, I have already send an email earlier today with my site info

Hi friend

Sorry for the delay, I have signed in and see that it’s working already. Please click ctrl + f5 and check again

Hi, I have tested it with different browsers, it still not working.

Cover block still has 430 px height and Image block appears as it should be. Here is cover block: https://i.imgur.com/5dlZRdl.jpg And Image block: https://i.imgur.com/boPKxw8.jpg

Hi friend,

Sorry about that, I missed something and fixed it now, please check and let me know the feedback

Yes, now it works well !

Hi ِAngela hope you are fine,

Thank you for updating to the latest version of Writing. According to Themeforest specifications, we have moved widgets to Writing Core plugin. Please install it from (Appearance > Install Plugins)

Ah okay, thanks I have done so. Unfortunately the descriptive text that I had previously written there has now been lost. Where can I find details such as the above change and also warnings for whee data could be lost? There is no obvious link to release notes from the download…unless I missed it on the wordpress updates page.

Hi friend hope you are fine,

Thank you for updating to the latest version of Writing. According to Themeforest specifications, we have moved widgets to Writing Core plugin. Please install it from (Appearance > Install Plugins)

Thank you for your reply. Already did it, but still have a problem with the Skype icon: https://i.imgur.com/rIzarlx.png

Also, it will be great to have more detailed documentation in the future about new releases and features.

Hi friend

Can you please make sure that the Skype field in Social URL widget is blank and does not contain any space?

Thanks

Yes, I have checked it and this field is completely empty (no spaces): https://i.imgur.com/Qq6Jzkb.png This bug appears after update.

Hi friend hope you are fine,

Thank you for purchasing Writing, sure you will like it Please follow the steps specified here: https://help.market.envato.com/hc/en-us/articles/202821510 and let me know the feedback

Thanks!

gracias ya lo he instalado tengo el problema de que no se ven las fotos de las entradas en las fotos destacadas, dime como lo puedo solucionar lo puedes ver aquí https://www.lasrecetasfacilesdemaria.com/2019/04/pargo-a-la-rotena-receta-gaditana.html/

Hi friend

Please check and let me know the feedback!

hola de nuevo, estoy actualizando mis entradas que son muchas tal y como me indicas, pero las fotografías pierden mucha calidad y esto no estaba previsto además el trabajo es enorme, no estoy muy conforme como esta quedando el blog, ya que esta perdiendo calidad, además en la versión para móvil no se ve nada de la barra lateral, con lo cual las etiquetas, y los enlaces de fb, twitter e Instagram no se ven a ver que solución me das para todo esto saludos

Hi friend hope you are fine,

For the images quality, please go to (Appearance > Customize > Layout > Banner/Featured image Settings > check Optimize Featured Images Quality) and let me know the feedback!

And for the sidebar, can you please let me know which mobile device are you using?

Thanks!

hola amigo Lazy Load Video & Audio Banners on ,Lazy Load Video & Audio Banners on los dos dispositivos móviles que estoy utilizando son Xiaomi MiA2 y otro Redmi Note4 saludos

Hi friend hope you are fine,

Can you please write me your website url so that I can investigate the issue for you?

Thanks!

Hi friend hope your weekend was great!

Sorry but I can’t detect the issue, can you please send me screenshots of the issue?

Thanks!

Hola en este enlace puedes ver como también en la url de blog que la barra lateral no se abre, con lo cual no ve lo más importante “Busca tu receta” y Suscríbete a mi blog, tanto en ordenador como en versión móvil necesito una solución, gracias https://drive.google.com/open?id=0B0n-Bnyy8KFsUEZvTThnTFI2U1lfWXBfODM3Z0Z0blhvUG9F

Hi friend hope you are fine,

Please add this code to (Appeearance > Customize > Additonal CSS Code)

@media screen and (max-width: 768px) { .top_menu_wrapper .header_info_wrapper .user_info_button { width:50px; height:50px; } }

Let me know the feedback!

si añado el código a CCS adicional me da 7 errores, dime donde tengo que poner el codigo completo gracias

Hi friend hope you are fine,

Can you please send me login info to support[at]ahmad.works so that I can fix this issue for you?

Thanks!

Hola eso solo te lo puedo enviar por privado gracias dime como saludos

Yes, please send it in a private message via my profile

Thanks!

Hi friend hope you are fine,

Thank you for purchasing Writing, sure you will like it Can you please send me login info to support[at]ahmad.works so that I can investigate this issue and fix it for you?

Thanks!

Hello,

Sent it now at the written address. Thanks!

Thank you, got it please stay tuned while I check it for you!

Hi friend

I’ve checked it and the pages are opening easily, can you please let me know which browser are you using?

Thanks!

Hello,

When I go to Appearence> Customize or Appearence>Widgets let’s say, I get this: https://imgur.com/a/iqVWuSa

Already tried Chrome and Firefox, getting the same issue. If I activate any other theme, it works.

That’s strange, can you please try on a different device and let me know the feedback?