143 comments found.
is this theme support with drag and drop plugin?
Hey Zgenmedia,
Unfortunately we don’t support the drag and drop plugin, if you’re referring to a page builder sort of plugin. Have a nice day!
Best regards, PixieSquad – Filip
Hello, 1. i was wondering if there is a sign in/register integerated in this theme, or if there any way to make this possible using a specific plugin or something, if the theme supports a specific one…(or if there is another theme that has same or likely same features with login/register system please mention it for me) 2. Is there a league tournament with the theme or is it just knockout and round robin. Thanks.
Hey Walidadam29,
Unfortunately we don’t have the register/login option, nor do we have a plugin that enables this. However, our theme does support a league type of playout, as we do have the standings table and the ability to create as many groups.
Let me know if you have any other questions!
Best regards, PixieSquad – Filip
do you have any other theme that has most likely same features but has login/register system?
No we don’t, sorry I’m not able to help. Let me know if you have any other questions.
Best regards, PixieSquad – Filip
I have been looking around the internet to find a solution of a problem i have with this theme and i ended up here.
It’s been 3 days my ticket is opened on your site but you guys don’t even have time to look into it and help me out.
You guys are really really SLOW. 
A reply has been issued, when developer intervention is required replies do take a bit longer. Sorry!
Have a nice day.
Best regards, PixieSquad – Filip
Yeah, I just checked and guess what?
When i described the issue with my site i provided the wp username and password as well the URL of my site.
And now after 8 days of opening a ticket you guys are asking me for my site URL. Do you guys even read your customers messages?
Worst Support.
If you guys don’t solve the issue this time and ask any stupid question again, I am surely going to give you 1 star out of 5 for your support and let people know what expect when they buy a theme from you.
Yes, we read your message. Indeed. 
I’ve asked you nicely in my reply for your WordPress admin URL since the default one does not apply in here, you’ve obviously changed it and we have no way of knowing it.
Secondly, the issue you’re having is not related with the theme itself, we’re just acting on good will here. Most authors would decline on helping with this
Finally, if you keep on acting this way all over channels, your support will be denied or we might have to go for higher action.
Best regards, PixieSquad – Filip
Please cover it up.
This is the URL i mentioned http://thesoftgeek.com/nationalleague/ and this the login page URL http://thesoftgeek.com/nationalleague/wp-login.php? Which is wordpress’s default page.
What is exactly you find difficult to login to the site?
As far as the problem gose. You tournaments.php template is not working correctly. One of your PHP variable is not fetching the data from database so technically it is your responsibility to solve the issue.
I am happy that you are at least replying now but sad at the same time because you are not willing to help and keep making excuses.
Everything in regards our theme’s functionalities is working properly
I’m happy to say that.
As any other thing, the theme requires setup and for you to fill it with content. I’ve explained you the procedure and next few steps for you on your ticket.
Lastly, trust me, no excuses are being made. It’s in our good hopes to make sure everything is up to par and to your satisfaction. Hopefully this will set us on a better note. If you need further help, please address the ticket system.
Best regards, PixieSquad – Filip
where can I see examples of websites that use PixieFreak?
Hey Iitpranata,
Unfortunately, we are not able to share that information with you. The prime example would be our demo page as it’s the prime result once the features have been activated.
Best regards, PixieSquad – Filip
I was wondering how could I get the PSDs for this theme?
Please open a ticket. Thanks
Hi, ı already use your pixiehype theme.
Can I create a league or tournament without creating teams on my website (only with team names, without players information) with this theme?
Hello Suraka.
Unfortunately, you are not able to do what you want as that’s not the theme works. But you can create tournaments with this theme no problem! Let me know if you need anything else.
Best regards, PixieSquad – Filip
I have read that theme does not support WP Bakery page builder, that means if I create a new blank page, I w’ll not be able to cutomize it using Bakery?
Hey Xabdoux,
Thanks for reaching out. What you’ve read is true, we don’t support WP bakery page builder plugin. That means you won’t be able to use it all for any portion of the theme. However, the theme itself has many other wonderful features allowing you to customize it and adapt it to make it your own.
Hope this doesn’t discourage you from purchasing.
Best regards, PixieSquad – Filip
I am of the understanding that this theme does not support any page builder (Elementor, Visual composer, etc). If this is the case, how does one edit the page visually in the frontend?
Hello AUCG2018,
You do this by manipulating the theme options within the PixiePanel plugin. If you have any other questions or concerns, please create a ticket at http://support.pixiesquad.com
Best regards, PixieSquad – Filip
hi can i change language ?
Hey!
Yes, you can with the plugin loco translate. Let me know if you need any further help!
Best regards, PixieSquad – Filip
I have submitted a support ticket over three days ago and still no response. Please explain why when changing the social links and then clicking the save button I get an error code.
Hello.
Sorry, but it was the weekend and we had a high volume of tickets and your ticket was one day old at the time!
Your ticket received an answer, as for your issue with social links having a problem, let’s have that resolved on the PixieSquad support desk.
Have a nice day!
Best regards, PixieSquad – Filip
Hello, see where it says round robin.Is there no way of changing this cause I don’t want all of my tournaments to be round robin.
Thanks
Hello.
The round robin label is only an information point. It does not necessarily make all of your tournaments round robin.
Let’s move this discussion to our support. Create a ticket please at http://support.pixiesquad.com
Best regards, PixieSquad – Filip
What are the differences between the licenses?
Hi,
I want to buy this theme for one of my client as he liked the look of it. Before i go ahead and make a purchase i want to know if this theme comes with WP Bakery Page Builder and Slider Revolution.
As these are the two most important plugins for me to use on the site. Please confirm if this theme comes with these plugins.
Hello Saqib,
Unfortunately I must disappoint you, as this theme does not support WP Bakery page builder or Slider revolution.
However, we do have a built in slider plugin that’s custom coded and adapted to fit the theme perfectly
Hope this does not discourage you from buying! Let me know if you have any other questions.
Best regards, PixieSquad – Filip
Well, I think i will have to use the Page Builder Separately. I am buying this theme anyway.
Hello, am I interested in purchasing this theme but have a few questions first.
1. Have you got any plans to intergrate a login system into the theme, so users can make an account on the site?
2. When it comes to viewing players, is there a way to have a page without going into each team and on that page I would want all the players to be displayed in a list with filters, so you can filter via username alphabetically or positions within a team or even location or country their from?
3. Do you have any plans to be able to run leagues, or swiss style eliminations with the tournament feature?
4. Does the theme using a page builder such as; Brizzy, Divi, Elementor, Visual Composer etc? If so, which one and if not, is it compatiable with any of them?
5. Is the theme compatiable with SportsPress too?
I know there’s a lot of questions, so apologises but I need to know before I purchase a theme. I’ve shortlisted four themes but I need one that can fufill all the requirements I have and don’t rush into decisions. I’d appreciate any response.
Hello,
Thanks for your interest. I’ll try to make my answers effective, feel free to ask more if need be.
1. It might be inserted in the future, however, no real ETA or prediction if this will be available. 2. No, unfortunately, we don’t have such filters, as our theme isn’t structured like that. 3. You currently can run a league through the score table that’s available, instead of the bracket use the score table. 4. We don’t support any page builder plugins. 5. Unfortunately, we don’t support the sportspress plugin
No need to apologize for the questions, they are fair and you better to ask that then to make a wrong purchase.
Best regards, PixieSquad – Filip
When I load the red color scheme Demo data the purple text, loading bar (for slider), links etc stay the color purple instead of red. I cannot seem to find any area to change the color.
Hello,
Please submit a ticket at http://support.pixiesquad.com Thanks!
Best regards, PixieSquad – Filip
What types of tournaments does this theme support?
Hey Deadfire.
We support single elimination bracket tournaments. Thanks for your interest. Let me know if you need more assistance.
Best regards, PixieSquad – Filip
Is there a way teams/players receive an automated email/sms with the date and time of their game? Is there an option of adding such a feature and paying for it?
Hello Idesignm,
That kind of feature is unfortunately unavailable to on our and to be inserted as our theme is based on the content being updated by the admin side ( plugin ), not this kind of automatization.
Have a nice day.
Best regards, PixieSquad – Filip
Hlo. I want to buy this but I need some modifications so please contact me on what’s app +917015216455 I am from India I will waiting for you.
Hello,
Please use this email and reach out to us for all questions in regards to custom modifications. office@pixiesquad.comThank you!
Best regards, PixieSquad – Filip
It’s normal for the pixie panel to stop me from working, it has happened before
Hello,
This is not normal at all. Please submit a ticket at http://support.pixiesquad.com so that we may investigate the actions that lead to this.
Best regards, PixieSquad – Filip
hello, I have few questions for the template; - Can I integrate a registration or sign up process in this templates? - if yes then can I integrate any payment gateway along with it? - Will the template provide team profiles?
Hello,
Thank you for interest. We do support team profiles. About your second question, no we do not support a sign up process integration, you are able to do this with a plugin if you think it might work, but that is out of our reach and control.
Have a nice day!
Best regards, PixieSquad – Filip
