49 comments found.
I need urgent help. I had already installed this theme before (I had purchased it via Envato and lost access to the original account). Now I’ve purchased it again to receive updates, but I simply can’t install it.
When I go to WordPress, click on “Add Themes,” and upload the .rar file provided by you, I get the message: “The package could not be installed. The theme is missing the style.css stylesheet.”
I’ve never seen this before. There’s also no option to download the “Installable WordPress file only.”
I need urgent assistance, or I will request a refund due to the missing file.
Hello,
Apologies for the confusion in my previous message. I realized that this item is actually a Drupal theme, not a WordPress theme, which caused the installation issue. I’ve already submitted a refund request due to this platform incompatibility.
Thank you for your understanding.
Hi marcelo-cezar!
If you want the Kiamo WordPress latest version, I can send to you via email.
Thank you!
Hi marcelo-cezar!
I sent the package theme to your email, you can check it, and I will remove your comment becuase your comment show your email.
Thank you!
During installation, can the database table names be automatically prefixed?
Hi Challey!
You can provide details of your problems with your purchase code to https://themeforest.net/item/kiamo-responsive-business-service-drupal-8-theme/20436618/support , I will check and support you.
Thank you!
Bonjour j’ai acheter le theme mais je n’arrive pas à l’installer. Le soucis c’est La version 5.7.23-23 du serveur de base de données est inférieure à celle requise 8.0. Quelle est la solution. Pouvez vous si possible me le remplacer par une version compatible. Merci
Hi Korjoor!
I not sure understand your problems, please provide details & screenshots of your problems to https://themeforest.net/item/kiamo-responsive-business-service-drupal-8-theme/20436618/support , I will check and support you. And please use the English language in the email support you.
Thank you so much!
Hello, I purchased the theme but I can’t install it. The problem is that the database server version 5.7.23-23 is lower than the required version 8.0. What is the solution? Perhaps you could replace it with a compatible version, if possible. Thank you
Hi Korjoor!
You can check the Database server requirements of Drupal 11 https://www.drupal.org/docs/getting-started/system-requirements/database-server-requirements
Or you can provide cpanel access of your hosting & domain of your website to https://themeforest.net/item/kiamo-responsive-business-service-drupal-8-theme/20436618/support , I will check and support you.
Thank you!
Hi, Does the theme support RTL
Hi Hoosoohoo!
The theme does not support RTL language.
Thank you!
I removed the comment field from the Article content type and the D10 update breaks the Article page because of line 17 in the includes/template.function.html file assumes the field is there. It should check if the Comment field is available.
Hi Amh5514!
You can renew support time, and provide FTP access, admin access & url the page has problems to https://themeforest.net/item/kiamo-responsive-business-service-drupal-8-theme/20436618/support , I will check and support you.
Thank you!
You need to replace calls to drupal_get_path() in several files inside the gva_elements directory. That function doesn’t exist in Drupal 10.
Hi Wheelercreek!
Please provide details of your problems, and provide FTP access, admin access & url of your website to https://themeforest.net/item/kiamo-responsive-business-service-drupal-8-theme/20436618/support , I can check and support you.
Thank you so much!
Asked for a refund…
Never got it.
Hi Ludovicfrank!
You can provide details of your problems via https://themeforest.net/item/kiamo-responsive-business-service-drupal-8-theme/20436618/support , We will check and help you.
Thank you so much!
Is there a subtheme available to use with this theme? I’m having trouble building a subtheme that is compatible with this. It is a great theme though! Thanks
Hi Danmccrory!
Package theme does not include a subtheme, you can create a subtheme if you want, but it’s not necessary, you can do customize theme of website if you want.
Thank you!
Thank you very Much for the quick support,i really want to join and train with your team,if possible.
Thank you so much 
Is it possible to create vertical menus with this theme?
Hi nosmokeno!
This theme does not support vertical menus.
Thank you!
Hello, We have licensed this template in the past but now we are having trouble upgrading from Drupal 8 to 9. Is there any template update that we should license that makes it compatible with Drupal 9? Thanks.
Hi Waynext!
You can download latest version of package theme, and you can read & watch video guide update website to Drupal 9 (you should backup database of your website before), and please make sure all modules of your website support Drupal 9.
If you have questions, you can contact us via email gaviasthemes@gmail.com. I will check and help you.
Thank you!
accordion short code not working! if i try to add accordion from, for example:”/admin/structure/gavias_blockbuilder/edit/34” then in page i get: ”<div class=”gsc-accordion”><div class=”panel-group skin-white-border” id=”accordion-z8rcp” role=”tablist” aria-multiselectable=”true”></div></div>” just container no tabs inside. if i use shortcode ([accordion style=”skin-white-border”] from /node/115/edit then its working. please fix that in code.
Hi Kurvins!
You can provide ftp access, admin access & url of your website via email gaviasthemes@gmail.com. I can check and help you.
And I see your support time expired from 2018, please renew support time.
Thank you so much!
is it theme compatible with drupal version 8.8
Hi Ivanfgautama!
This theme compatible with drupal version 8.x and 8.8.
Thank you!
Hi Ashutossharya!
I not sure I understand your problem, please provide detail & screenshot of your problem, and provide ftp access, admin access & url of your website via email gaviasthemes@gmail.com, I will check and help you.
Thank you so much!
please help me to fix this issue so that I can fix it by myself.
Hi Ashutossharya!
I think it is just settings of views, you can provide admin access of your website via email gaviasthemes@gmail.com, I will check and help you.
Thank you so much!
Hi, I can’t configure the contact page. Can you tell me how to do it.
Hi Adminblog!
I not sure I understand your problem, please you can provide detail of your problem, admin access & url of your website via email gaviasthemes@gmail.com. I will check and help you.
Thank you so much!
Hello, I would like to know if it is possible to place a video in the Content tab. (Just see that there is the option to place an image). Thank you.
How can I make tab content slides change more slowly?
Hi Fujazz!
I not sure I understand “Content tab”, you can provide detail & screenshot of your problem, and please provide admin access & url of your website via email gaviasthemes@gmail.com. I will check and help you.
Thank you so much!
hello, can you tell me how to include the custom.css file? its never imported in the site… iv got around that by making ”@import()” in the customize css section of the site and it worked till the moment where i setup multi language, now in EN i have all my styles from custom, but changing to other language the custom styles arent loaded… some hint?
Hi Bruno_Frade
You can add your custom css to file themes/gavias_kiamo/css.custom.css, and you need navigation to /admin/config/development/performance clear cache. And please provide ftp access, admin access & url of your website via email gaviasthemes@gmail.com, I will check and help you.
Thank you so much!
Hi, Thank you for your fast reply, it works
about url and ftp, its not possible for now, i develop my site locally, but thanks any way
Thank you so much!
Hi i have some issue runinig the theme without internet connection missing file :GET https://fonts.googleapis.com/css?family=Poppins:400,500,600,700 net::ERR_NAME_NOT_RESOLVED 10.70.70.74/:64 GET https://fonts.googleapis.com/css?family=Libre+Baskerville:400,400i net::ERR_NAME_NOT_RESOLVED there is missing fonts on the menu the down arrow
Hi Ejaw!
This theme use google font, and any website always need connect internet, it you don’t connect internet, some library can’t load in website.
Thank you!
After upgrade Drupal from 8.6.7 to 8.6.10 and 8.6.13 i get an error “ThemeHandler.php line 491:The theme gavias_kiamo does not exist”. Back to 8.6.7 it is ok What should I do to solve it ?
Hi Irieyuusuke!
Please you can try download package theme again and update module modules/gva_blockbuilder and run update database. Or you can provide your purchased code, ftp access, admin access & url of your website via email gaviasthemes@gmail.com. I will check and help you.
Thank you so much!
