1303 comments found.
Hello team, please I want the option to move from within location 1 to location 1 and location 2 to location 2 to be available. How do I archive that. Price and vehicles are already specifies in availablity but when selected it doesn’t return any vehicle
Hello,
can you please open a ticket at the help-desk so that our support team can assist you?
Thank you
Done.. Thanks
Thank you
Yet to get response
Our technical staff are still looking at your issue. Please keep in mind we also do not work on weekends hence it wasn’t resolved over the last 2 days. Your ticket will be resolved asap. Thank you for your patience.
Okay…
recaptcha v3 identiies all mail as spam, no way to revert to recaptcha 2?
Hello,
are you referring to the captcha that is a part of the CF7 plugin?
apparently yes, I tought its the template hardcoded the CF7 because I can not change to recaptcha 2
I can’t make it work woocommerce I have checked everything, I have active Appearance> Theme Options> WooCommerce settings and enable “use WooCommerce for checkout” and it still doesn’t work, the reservation is created without woocommerce, can someone help me?
I disabled woocomerce on the theme options ,but booking fields changes still affects woocomerce checkout fields how do I separate it
Hi,
Please create a ticket on https://themeenergy.ticksy.com and our technical support staff will assist you.
Thanks,
I did yesterday no response yet
Your ticket has been answered.
Thanks, I’ve responded
I logged in with envato on your support page, but i can’t access any of the articles. My Product doesn’t show up.
Hello,
when you login to the support center, simply click on “submit a ticket” button and then select the Transfers WordPress Theme from the drop down – it is listed as last, so make sure you scroll down all the way.
Thank you
Hi,
You could disable that section by modifying the javascript, however, the time segment is needed to complete the search. If you rememoved that part, all searches would search from 00:00 for the rest of the day, which is fine too, if you are ok with it.
Thanks
How to remove? Only date
Hi,
Please create a ticket on https://themeenergy.ticksy.com with the details of your issue and our technical support staff will assist you.
Thanks,
How do I disable the time and use date only
That is to display date only
Hello,
you would need to modify the files that are located in the /includes/plugins/transfers-plugin in order to achieve that.
Thank you
If you can guide me I will appreciate it
If you can guide me I will appreciate it
Hello,
I would suggest that you take a look at the /includes/plugins/transfers-plugin/js/search.js file and change the format on lines 43-80.
You can find examples and tutorials here.
I hope this helps.
THE DIRECTORY ABOVE DOES NOT EXIST
THE FILE TOO
My appologies, please have a look at wp-content/plugins/transfers-plugin/js/search.js
how Can we delete the time for the option? https://prnt.sc/oo5xw0
Hi,
Please try changing
$('.departure-date').datetimepicker({
minDate: serverDateTime,
to
$('.departure-date').datetimepicker({
minDate: serverDateTime,
showHour: false,
showMinute: false,
showSecond: false,
showTime: false,
You will find other settings for the datetimepicker plugin here:
https://trentrichardson.com/examples/timepicker/
solution worked but we where is the search result template we like to edit it
Hello,
the page-advanced-search.php is the search result template file.
hello please i need some help. I want the datetimepicker of the search form to shows my server time in every country. Can you help me?
Hello,
have you set your time zone via Settings > General?
Thank you
yes…. utc+2 (greece) https://santorini-transfers.gr the website… please check from your country. I want you to see greek time +10 hous. Local time is 11.21
Hi,
As per this answer: https://stackoverflow.com/a/56397071, you would have to edit wp-content/plugins/transfers-plugin/js/search.js and try and change
dateFormat: window.datepickerDateFormat,
to
dateFormat: window.datepickerDateFormat + ' O',
+ ’ O’, : this is O (letter) or zero (0) ??? because now this letter or number is showing in the calendar… nothing changed 
ok this i put but please see in the website.. something is wrong. https://ibb.co/fXmyPfx look the image
Ok, instead of that change, just under the dateFormat line, please try adding:
timeFormat: 'HH:mm O',
can we talk by email please? to make it quick? the same. now the O shows after the time
This is something that we too are checking on stackoverflow and google to find. We also do not do email support unfortunately.
Please try the following, again remove the change you made, remove the timeFormat completely, and instead, under dateFormat: ..., set the following:
timezone: +800,I suspect it is a minute offset from UTC, but you will have to find out what your offset is. The setting is described in the datetimepicker plugin documentation here: https://trentrichardson.com/examples/timepicker/
Site works well and the support team is helpful.
However, if you update a database programmatically (say to upload a lot of transfer availabilities) then it no longer can be updated using the GUI.
This is important to keep in mind, given that it means that a client can not check out properly if the wp_transfers_booking database is updated.
update: I foolishly added a column to the database, hence the error. Works fine.
Great to hear, thanks for letting us know.
Hi, Is it possible to collect names and ids per passenger? Right now, we can only collect details for reservation maker. I know it’s not available out of the box but maybe we can do that wih a woocommerce extension? We’re using woocheckout for ids but we cannot make it per person.
Hello,
I am not sure if there is a “plug and play” way to achieve this to be honest, so I can only advise customization.
Thank you
Hello,please explain to how to upload dumy files,Thanks so much
Hello,
I have been purchase your theme but i am going to use this first time, i remember iwas try but after my domain has been expired, so , i need to know how to add a booking, i do all as per your online instructions, i add a destinations,Transport type , and all, but lastly i try to test booking its a empty,please kindly check my screenshot,
Thanks your help,
Best Regards,
Sumith
Hi,
Please check that you have done the following:
1. You have created destinations, transport types 2. Your transport type has a max value set above 0 (when you edit each individual transport type 3. You have create at least one availability in Admin -> Transfer Availabilities. 4. If your transfers are to be allowed multiple times a day, please make sure in your transfer availability you set repeat Every X minutes with X set to a value of your choosing. 5. You have created a Search page using the appropriate Search results page template. 6. In your Advanced Search widget that you have added to your sidebar, you have selected this search results page from the Search results page dropdown. 7. You have created a Booking form page using the Booking form page template. 8. If using WooCommerce, have you activated and enabled WooCommerce? 9. Did you check Appearance -> Theme options -> WooCommerce Integration? 10. Have you followed the WooCommerce prompts to create a Cart and a Checkout page.
Please check if you have all of the above steps.
Thanks,
Destinity and price table in sidebar at right on destination pages disappear! After updating Transfers Theme to version 1.30. I can only be viewed in main language “Spanish”. disapper in english and german, Know why?
Hi,
Have you also upgraded the Transfers plugin to 1.30?
Also, are you using WPML for translation?
Thanks,
Yes, Transfers plugin to 1.30 and WPML 4.2.6. it’s strange. Have you seen this before?
connecting destination results = 0 in english and german, but exist!
in spanish work fine
Hi,
We have not had the issue before. Can you please create a private ticket on https://themeenergy.ticksy.com, leave your WP and FTP login details and describe the problem. Our technical staff will assist you further.
license expired.
Hello,
in this case I can only suggest that you temporarily disable any other third party plugins/a child theme you might be using in order to test if one of those is causing this issue.
Thank you
You are welcome!
It’s official. Transfers Theme has problems with the WPML from 4.1.1 to 4.2.6 Version plugin. At least that I have tried. Destinity and price table in sidebar at right on destination pages disappear! in the secondary languages. If I change to an WPML earlier version this is fixed. Test it.
Hi,
We have not experienced this issue. Please make sure you set the max number of allowed people for your transport type to above 0 in your translated transport types. Also, make sure you have actually translated your destinations and transport types.
Thanks
I have seen request of “add night fee and festivity fee” for years. Can you personalize this for me? what is the price?
Hello,
we are unfortunately not available for individual customization work at this time.
Wishing you all the best.
you system can add more field in booking form
1. Pickup location (guest can file the hotel name, hostel name,resoet name) 2. Drop location (guest can file the hotel name, hostel name,resoet name)
Hi,
You can do that via Appearance -> Theme options -> Booking form.
Hi is it possible for customers to select there seat
Also can the booking module be disabled and another used instead
Hello,
there is unfortunately no seat selection feature available.
Sure, however the booking system is built-in, so additional customization might be needed, depending on the desired outcome.
Thank you for your interest!
can i use custom post plugin with theme , to create other content
Hello,
you can use such plugins to create your own content. If you intend to create bookable content that would work alongside existing content however, custom coding would be required.
Thank you
Hi,
Please provide more information with regards the “time is wrong” so we better understand the problem you are facing.
Thanks,
Hi,
What theme and Transfers plugin version are you using?
Thanks
Hi, I have installed the latest version of the theme and have updated Transfers plugin to 1.30. I have another Transfers plugin installed but not activated 1.08 in the plugins list. Is this causing a conflict, maybe? Can I delete that or not? I have deleted the transfers product from Products and emptied the cache as well. Thanks
Hi,
Our technical staff would need to investigate the issue further before being able to provide a constructive answer.
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
Hi, I updated my support but the system does not allow me to send a message, ” Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.” Is there an alternative way to send a message? Thanks Purchase code is ade53cda-7c32-4439-9f85-f71ff7a7dd06
Hello,
sometimes the API that handles this needs some time to refresh. Just in case, I have manually updated your profile at our help-desk and your support package appears valid now, so I kindly request that you try open a ticket again.
Thank you
Hi, is there a link with the list of icons? They are so many that are difficult to find. Thanks
Hello,
a list of all available icons, with respective css classes, can be found inside the /fonts/font-preview/demo.html file. Simply open the file in your browser for viewing the icons.
Thank you
Hi, how can I show this list of icons https://prnt.sc/o6wvdf in other page like about us page? Because it only works in Home Widget Area only.
Hello,
the widget works throughout the site: https://www.themeenergy.com/themes/wordpress/transfers/page-with-left-sidebar/Widgets in general, cannot be added to content, however, unless you use a page builder that allows that.
