391 comments found.
I have been waiting for this theme update from ages now as promised. I get a notification of an update but still the same version. The plugin VC Ultimate Addons is causing a conflict with WP Bakery so to use WP Bakery I have to disable Ultimate Addons otherwise WPBakery won’t save. These are bundled plugins so something is not right. I though it was my installation so have tried 3 times with fresh installs but always the same.
Hi,
Theme was updated before 1 month ago. We going to update me on coming Saturday only. As due to Slider Revolution plugin update is not stable, they updating plugin every week please check here https://www.themepunch.com/slider-revolution/changelog/. PLease check my change-log i have updated theme before 1 moth only, now again going to update this saturday as slider revolution is now stable their release.
Thanks, zozothemes
Visual composer is causing issues. Updating makes home page content disappear. Only 5.7 works properly for me. I sent in support ticket but rather than provide a fix just requested access. I would just rather an answer so if it happens again I will know what to do.
Please carefully follow this article https://zozothemes.ticksy.com/article/14844
No, didn’t work. Had to roll back to 5.7 then site error: The site is experiencing technical difficulties message. Great work….not
ok send me your admin and ftp details to info@zozothemes.com email …
no thanks, I will go with a stable, working theme from someone else. Speechless.
it’s easy fix just css need to add
Hi,
We going to release new version that will fix your issues, wait for day a new release is submitted …
Updated the new version of your “Fixed Plugin, stil the fatal error happens and i cant get back into the website without contacting the hosting for support. This is beyond a joke now, all i want to do is run current versions so i can update my website. Please email me to fix this once and for all as its been going on a week with very little help? I have paid for this plugin and updates.
Nope please overwrite core plugin and visual composer plugin via FTP sure it will work if not send your admin logins and FTP to my email id sathishmkm@gmail.com will fix it quickly
The new update has stoped media grid from working and i have them on everypage, also colours and changes arnt working in mobile still. ?
ok checking
I have updated, now I get this error? Fatal error: Call to undefined function vc_get_shared() in /home/content/85/2936885/html/wp-content/themes/mist/includes/visual-composer/vc-params.php on line 530
So now I cannot visit my own site. Or edit it? I have used the ENVATO market updater. I don’t want to be forced to renew support when I update?
Fatal error: Call to undefined function vc_get_shared() in /home/content/85/2936885/html/wp-content/themes/mist/includes/visual-composer/vc-params.php on line 530
Please follow that article I have explained already in theme description area https://zozothemes.ticksy.com/article/14844
I have followed the article… and now it is a mess! Visit www.ignovanniekerk.com and see the message. I used the Envato plugin as well, as it was recommended. I need the code now to repair via FTP as i cannot access through wordpress…i get the same message when entering throug wordpress so I cannot do anything… t
Ok send email to me with ftp and admin logins. Will fix it quickly my email id is sathishmkm@gmail.com
Have sent it, kindly let me know if OK, thank you
admin logins sent?
Yes, I have sent logins for FTP, do you need anything else?
taking long time to upload can u send me cpanel pls and admin login too
Have sent via Domains priced right, I see the message has changed, it is now:
Fatal error: Cannot redeclare wpb_map() (previously declared in /home/content/85/2936885/html/wp-content/plugins/js_composer/include/helpers/helpers_api.php:11) in /home/content/85/2936885/html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php on line 46
yes you not updated visual composer very long time, using old version that’s y error popup….
I have paid (and expired) for support, but on update, my mobile menu colours, header and footer do not work, please can you tell me what is going wrong, the theme has worked and has been brilliant until now.
Please update theme and core plugin too and check it out, if still issue means please post ticket in our support center
I have updated the theme and core plugin which gave me this error
Fatal error: Uncaught Error: Call to undefined function vc_get_shared() in /var/sites/v/veritasentertainment.co.uk/public_html/wp-content/themes/mist/includes/visual-composer/vc-params.php:530 Stack trace: #0 /var/sites/v/veritasentertainment.co.uk/public_html/wp-content/themes/mist/includes/visual-composer/visual-composer.php(32): require_once() #1 /var/sites/v/veritasentertainment.co.uk/public_html/wp-includes/class-wp-hook.php(286): zozo_vc_extend_params_init(’’) #2 /var/sites/v/veritasentertainment.co.uk/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /var/sites/v/veritasentertainment.co.uk/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /var/sites/v/veritasentertainment.co.uk/public_html/wp-settings.php(525): do_action(‘init’) #5 /var/sites/v/veritasentertainment.co.uk/public_html/wp-config.php(107): require_once(’/var/sites/v/ve…’) #6 /var/sites/v/veritasentertainment.co.uk/public_html/wp-load.php(37): require_once(’/var/sites/v/ve…’) #7 /var/sites/v/v in /var/sites/v/veritasentertainment.co.uk/public_html/wp-content/themes/mist/includes/visual-composer/vc-params.php on line 530 The site is experiencing technical difficulties. And now my website is down!!!
https://veritasentertainment.co.ukThe site isnt working, it is offline, I dont have theme support, and as it failed on lifetime updates, I shouldnt have to pay for support as the issues was on updating the them which has broken my site. please email me at kelly302007@googlemail.com so i can get this resolved. I cant submit a ticket
Sent email please check it out…..
I have emailed with all relavant info.
Ok
I have message and messaged with no reply, you said you would fix the broken theme as this was part of an update. Nothing has been done at all. You have had all my details since Thursday now and nothing has been done. Please fix the theme as I can’t update my website at all without this update sorted
Sorry we made another update , and will update today.
How to upload otherpages.zip?.
It was same like XML import …. Very easy
How?
I cannot see also the images?.
Submit ticket with admin login details… Please check theme description images for demo purpose only not included in original theme due to copyright issue
My main menu is not working properly after a menu drag to reorder it. Now when I click on menu items, it display ”#section-” in the URL and pages are not loading. Please support
Sure submit ticket will help you
Licensing Stylesheet is missing.. complete demo files Stylesheet is missing. plugins Stylesheet is missing. getting this error while try to activate new downloaded child theme.
you have another comment , will go that one
Child theme not going to active
Submit ticket with admin login will check it
my support is expire
I have download the latest one.
Hi, Did you changed any name in parent theme ? As child theme has no issues , I have double checked it. You uploaded correct zip file ?
hello
i want to change a line in /css/responsive.css. i put this file into the mist-child folder without succesfully.
child theme is active and working ok.
Have any style update use Appearance > Customize > Additional CSS. It will help to update your style in website. Have any other help please post the ticket in our support centre with site login details. Thank you.
Please explain these threats in the themefiles…... FILE: wp-content/themes/mist/includes/plugins/tweet-php/lib/tmhOAuth/cacert.pem
FILE_MD5: d6ac726cbd60a24cea187543b8ed8e19
SEVERITY: enPotentiallySuspiciousThreatType
ENGINE: fscanner
THREAT_SIG: 87197f94cca124bb91d8be626794e454
THREAT_NAME: Heur.PHP.Encoded.gen.271C
THREAT: \xc3\x9c\x42\xC4\xB0…
DETAILS: Potentially suspicious obfuscated PHP threat
And this one…
FILE: wp-content/themes/mist/css/plugins/woocommerce.css
FILE_MD5: 8ec1252f15d4ac39424d2f0071646725
SEVERITY: enPotentiallySuspiciousThreatType
ENGINE: fscanner
THREAT_SIG: 46e1c5ff6a86e39b59c43e83b2c85d38
THREAT_NAME: Heur.PHP.Encoded.gen.271C
THREAT: \53\53\53\53\53…
DETAILS: Potentially suspicious obfuscated PHP threat
May i know which plugin u have used?
Ready the post, they were plugins compiled in the theme folders…”mist/css/plugins/woocommerce.css” and /mist/includes/plugins/tweet-php/lib/tmhOAuth/cacert.pem
please cehck double check the file in your folder woocommerce.css has nothing apart css style. cacert from twitter check that too in ur virus scanner…
Hi, I want to use custom font across the entire website although I am unable to find this font under Typography. Can you let me know how can I add in a custom font so it would appear under the theme options? Thanks
Hi please can you post the ticket in our support center with site login details to check it out https://zozothemes.ticksy.com. Thank you
Support is expired although I’m asking for a simple question which should be documented – how to import custom fonts.
Sorry friend, Mist them wont support custom font. We have included newer themes only.
Just updated your theme and the Ultimate Add Ons plugin is in need of an update to version 3.18.0. Parts of my site are broken and not able to be edited without this update!!!!
Ok will update it very soon
I need to know an exact time expected for this update…. causing major issues!!
Tomorrow without fail, sorry some issues fixing
It has been another 3 days and still no update! Please advise when this will be resolved.
check now already updated
Still no update for the theme showing in the Envato Market plugin and Ultimate Add Ons plugin is still showing version 3.17.1 and needs to be 3.18
I have updated to 3.18 and theme version is 1.2.9.3 not 1.2.9.2
I see that the theme and plugin are now updated, however now that the updates have been made, everything within the visual and text boxes is now not visible to edit.
Submit ticket with admin login details will check it
Not paying for extended support for a bug in theme.
People simply says bug in theme but installed lot of plugins apart from theme recommend plugins ….... So without admin logins I can’t able to check it out…
Warning: Illegal string offset ‘Theme Color’ in /home/habarien/public_html/wp-content/themes/mist/includes/visual-composer/visual-composer.php on line 43 43> $param‘value’ = ‘primary-bg’; Shows Error on Webpage, Could you please Resolve this issue?
please update theme to latest version it’s already fixed in latest version…
Hello,
when page is loading, the full width row first load as boxed row, and a few second later it is expanded to a full Width.
this is causing a strange effect when the page load.
you can check it here
https://www.iontics.com/dominios/is any way to change this?
Hi please post the ticket in our support center with site login details to check it out. Thank you 
hello. i can´t provide access to my site, cause there are a lot of privacy data.
It is a problem by default in the theme. If you disable loading spinner, you can see that all full width row, first appear only in the container and then extend to fulwidth.
this is a horrible render effect, and penalize de time load of the page severelly
in this video you can see the problem (0:08)
https://drive.google.com/file/d/1jIT2E83fpdzIbjSNVgWKzttkwcr-Bwxp/view?usp=drivesdkWill check it out my side
OK finally i can solve it.
i have selected full width template and then all rows with adding the class=”contaner”.
i hope this can help to other users!
Thanks!
ok
disable sticky on mobile?
Yeah of course. There is a backend option under mobile menu. Have any other help please post ticket in our support center with site login details. Thank you
Hello, could you please tell me if this theme is compatible with PHP version 7.2?
As you probably already know, the organization responsible for maintaining PHP has announced the end of life (EOL) for versions 5.6 and 7.0 by the end of December 2018. Therefore, they will cease to offer critical security support for these PHP versions. All websites built with WordPress, globally, will need to upgrade to PHP 7.2, so I want to make sure I’m starting with a compatible theme.
Yes it was compatible with PHP 7.2
Hi, is there any plan to upgrade this nice theme to bootstrap 4.x ?
Thanks
Yes planned, Need some more time for this update…
Hi. My support has finished but the latest update crashed my site. Specifically, the VC Add-ons. What can I do? Thanks!
Sure will check submit ticket here https://zozothemes.ticksy.com in theme questions
I have purchased 4 licenses from you and not used much support so I hope you will assist with this…
I want to pull the excerpt from the wordpress event page so I can control the content and remove the 3 dot elipses. I am using the events module in visual composer but the excerpt pulls from the wordpress event text box and I want it to pull from wordpress excerpt.
How can I get it to pull excerpt from wordpress excerpt box and not from the event body text?
Your demo page also pull contents from wordpress text and uses elipeses … (I do not want this I want to use the wordpress excerpt.)
http://themes.zozothemes.com/mist/shortcodes/events/Please advise.
Hi,
Can you please submit ticket https://zozothemes.ticksy.com under ” REQUEST A PAID CUSTOMIZATION” category will cehck it…
