69 comments found.
Hi! I wanted to know if Everlead supports a webinars app, plugin or if it’s already included in the template. Thank you
Hi there,
Thanks for taking an interest! Our theme does have events but no webinar app is included. You could try to achieve something similar with a 3rd party plugin however we cannot guaranty theme compatibility since it has not been tested.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
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I have sections of the site that is appearing in red, the original demo style, after I have changed the color in the theme options. I followed the instructions and I have changed some of the colors and I had to style other areas that will not change the red color. Here is an example of one of the pages I am trying to change, https://weindesignagency.com/leadwithhospitality/blog/.
Please let me know how I can get this to change to the theme color I choose, #0081A4.
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Mikado Portfolio part of
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I’m having an issue with this theme. When I save a logo for the sticky menu, it doesn’t keep showing. I used a smaller version of my logo to prevent a bug where the menu text floats over the body of pages and posts. It worked at first. But then the menu text started floating again, and I realized the smaller logo was no longer appearing. I checked the logo, and it’s still the same smaller file, only the theme seems to default to showing the normal logo instead. Please advise or provide info where I can talk to support directly. (Theme purchased on March, 31st, 2020.)
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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I tried that first. Your submission form asks for a “Purchase Code”. I don’t see that on my invoice. If I try to enter my invoice number or order number, the form won’t accept it. And it won’t allow me to send the form unless all fields are filled out. So here we are. Can you please advise further. Thank you.
Hi there,
You can find your purchase code as described in our article here. So please check your purchase code and you will be able to submit for a request.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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I’ve submitted several support tickets with no response. Here are my questions:
1) I need to know how to remove the author and date from appearing on the blog divided screen (or all blogs). I removed the content but the icons still appear. My page: http://masterpieceresearch.org/dev/
2) I’ve changed every color setting I can find but several elements are still orange on the Blog Divided page —the top hamburger menu (top right) —the navigation arrows for the slider —the category tags —the blog call out quote My page: http://masterpieceresearch.org/dev/
Hi there,
Once checking this we can see that your request has been responded to si please we would kindly ask you to continue the conversation with our support agent.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi there, just to let you know that Everlead features in our latest WordPress roundup on Tuts+: 20 Best Speaker WordPress Themes 2020. Great job!
Hi there,
Thanks a lot, great news! Glad to hear this and glad you choose our theme!
Support
Mikado Portfolio part of
Qode Interactive
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Hi, It looks impossible to change the opengraph image for the home page.
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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It looks impossible to change the main colour of the template. The newsletter form is all wrong
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi there! I’m interested in buying the Everlead theme. The live preview is quite clear, however I can’t find an example of the services page. Is it possible to add service pages and how will they look? I’m looking forward to hearing from you.
Hi there!
Thank you for taking interest in our theme.
Yes, it’s possible to add service page (or any other page). You can build and customize page content with our shortcodes – check them on our demo under element section in menu. Note that you can arrange them as you wish on any page. For example we do have these pricing tables that people are usually adding on “Services” page https://everlead.mikado-themes.com/pricing-plans/ We hope this is what you’re looking for. If there’s anything else, feel free to ask!
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When I open the site inside the instagram app it doesn’t recognize the font of the icons. What do I do? https://imgur.com/a/qRbnJUl
Hi there,
Please take a look at this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002328917-What-To-Do-If-The-Icons-Are-Being-Displayed-As-Squares-Or-Strange-CharactersIf there’s anything else, please submit a request on our helpcenter and one of our agents will assist you.
Also, please keep in mind that our agents’ average response time is 24 hours on weekdays.
Support
Mikado Portfolio part of
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Hi, I have to buy elementor plan to?
Hi there,
Thank you for taking interest in our theme!
Elementor is not included in our theme, our page builder is WPBakery. All of our content is built with it and we have a lot of custom shortcodes that can work only with WPbakery.
If there’s anything else, feel free to ask!
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Mikado-Themes
Hello, I am having a bit of trouble with the upcoming event section. There is a shortcode text bix instead of an actual template or element.
It says “[mkdf_events_list type=”showcase” number_of_events=”3″ orderby=”date” order=”ASC” event_info_price=”no” box_color=”#ffffff” title=”Upcoming Events” category=”mentorship”]”
I would assume there would be an actual element within a row where i can make changes on the back end. Please help with this. I want to have the same Upcoming Events section as is on the demo pages.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Mikado Portfolio part of
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do you provide PSD ?
Hello,
Thank you for taking interest in this theme.
Most of our demo pages were a joint creation of our content builders and designers, so unfortunately not every page found on our demo sites has its own PSD file.
On the other hand, there are certain pages, including main home variants which do have PSD files available, however these are not included in the theme ZIP file which you obtain from ThemeForest. Nonetheless, it is possible to get these files by contacting our support team.
All you should do is send in a ticket explaining which PSD file you require, and our agents will be happy to assist you if said PSDs are available.
Support
Mikado Portfolio part of
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i just submit a ticket to the PSD files.
did you got my ticket?
Please can someone follow up my ticket
Hello again,
We have located your ticket #2153000 on our support forum. One of our support agents will answer your ticket as soon as possible.
Support
Mikado Portfolio part of
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Hi, could you please tell me (because I can’t find it in theme description) – is there posibility to change theme colors? As I see main color in demo is red, it does’t fit my brand – I would like to change it.
Best regards
Hello,
Thank you for taking interest in this theme.
In your WP admin, Mikado Options -> General, you can define your First Main Color , to change theme’s default dominant color.
Support
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Hello! I have a quick question on Shortcodes. Do you have any documentation that would help me make them? I am struggeling. For instance I want to use a proper button on the slider and you have made a shortcode for a button.
Is there an easy way for me to create one?
I was thinking of making the element on a page but then I need to somehow make the shortcode.
Can you assist me with this?
Hi,
Since the dashboard is more for general and pre purchase questions, you can write to our support at https://mikado.ticksy.com/ and provide there URL with admin access.
Support
Mikado Portfolio part of
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Hey man hanks for the reply. But When making a ticket I can’t find the Everlead theme in the list.
Hello,
To submit a ticket, follow this link for our support forum https://mikado.ticksy.com/ and click on a ”Submit a ticket” button and then find your theme in our dropdown list like here: https://www.screencast.com/t/ipUioPU3jJThen our support agent will gladly assist you on ticksy.
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Very Clean Design!
Hi,
Thank you very much.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, I am having a bit of trouble with the events calendar section. There is a shortcode text bix instead of an actual template or element.
It says “[mkdf_events_list type=”showcase” number_of_events=”3” orderby=”date” order=”ASC” event_info_price=”no” box_color=”#ffffff” title=”Upcoming Events” category=”LQM Events”]”
I would assume there would be an actual element within a row where i can make changes on the back end. Please help with this. I want to have the same Upcoming Events section as is on the demo pages.
Thank you
Hi,
Please, submit a ticket on our support forum at https://mikado.ticksy.com/ and include your site URL with wp-admin access and our agents will help you.
Support
Mikado Portfolio part of
Qode Interactive
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I have tried doing so but it says my purchase code cannot be verified.
Hello,
It was temporary issue with third party platform ticksy we are using for support forum. Please, visit this link again https://mikado.ticksy.com/ and our agent will assist you with any doubt you have.
Support
Mikado Portfolio part of
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Good luck!
Thank you very much!
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Awesome design. Congratulations! GLWS
Glad to hear you like it!
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Amazing theme Mikado-Themes GLWS
Thank you very much!
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Incredible work! Good luck!
Thank you very much.
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