282 comments found.
hi, after the updates, all the contents got converted to text. I am not able to use the editor anymore. I can only see the classic editor and the hybrid composer at the bottom of the page.
Hi,
Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it get support.
Thank you!
Good day colleagues! I bought a singflow theme and made a website on it.
Some time ago I noticed that the domain is forwarding the user to another url.
It turned out that there is a vulnerability that allows a hacker or virus to replace siteurl in the database with any one.
I’ve updated the theme, recovered data, and tried a lot, but history repeats itself.
What can be done in this case?
Hi,
To fix the security issue please update both the theme and Hybrid Composer plugin to the latest theme version of 11, July. You can update the theme and the plugin via FTP or, to do it via WordPress, delete both the theme and Hybrid Composer plugin and install the new theme. If you do not see the Hybrid Composer plugin installation message install it manually, it’s inside the /inc/ theme folder. Always make a backup of the database and of the theme and plugin folders first.
You can also update only the affected files: comments.php into the theme’s folder and index.php into Hybrid Composer plugin folder.
This hack should only affect the database “siteurl” option, so no files should be affected, you can restore the website by update the database record on wp_options table, record name: siteurl
Thank you!
with the recent signflow the hybrid composer 1.4.6 is included
is the vulnerability already fixed? it is actively used by hackers and affected my signflow themed website.
https://labs.sucuri.net/wptf-hybrid-composer-unauthenticated-arbitrary-options-update/yes it is already fixed
upgrade instructions from V1 to V 1.4.6?
You can update the theme and the plugin via FTP or, to do it via WordPress, delete both the theme and Hybrid Composer plugin and install the new theme. If you do not see the Hybrid Composer plugin installation message install it manually, it’s inside the /inc/ theme folder. Always make a backup of the database and of the theme and plugin folders first.
Hi,
I had 2 sites using your theme and they were both hacked recently: http://ren-up.com
Could you help to fix the bug?
Thanks
Hi,
To fix the security issue please update both the theme and Hybrid Composer plugin with the latest theme version of 11, July. You can update the theme and the plugin via FTP or, to do it via WordPress, delete both the theme and Hybrid Composer plugin and install the new theme. If you do not see the Hybrid Composer plugin installation message install it manually, it’s inside the /inc/ theme folder. Always make a backup of the database and of the theme and plugin folders first.
You can also update only the affected files: comments.php into the theme’s folder and index.php into Hybrid Composer plugin folder.
This hack should only affect the database “siteurl” option, so no files should be affected, you can restore the website by update the database record on wp_options table, record name: siteurl
Thank you!
Hello,
After clicking upload, to upload the theme zip file, the screen just turns blank.
I have WP 5.2.2
Looking forward to your support regarding this.
EDIT: if I unzip the zip file, it unzips to signflow, which contains a folder signflow (it’s double), maybe this is causing the problem?
Hello,
I am making small textual changes, saving it, but it’s not appearing on the homepage, these text changes, for example BASE PLAN changed into FREE PLAN, but it keeps showing the old text.
Can you help?
Hi, I’m sorry for the issue, please go to Appearance > Theme options > General and on bottom check “Disable Gutenberg” and try again.
If you still have issues, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link).
Thank you!
Hello,
I disabled all compose-related plugins (classic editor, siteOrigin plugins) and it did the trick. I didn’t have Gutenberg installed… Thank you
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hello, I am interested in purchasing this theme but we would like to add a custom illustrated landing page with animations. Would that be possible? Thanks.
Hi, most probably you can but it depend a lot from your experience and from the contents of the landing page.
Thanks for your response. We have a professional design team doing this work.
The contents of the landing page would include custom HTML, CSS, JS and .json files.
For sure you can do it with custom codes, to create the admin you can try to use Hybrid Composer also but again it depend by the contents.
Hi Great theme so far, though there are 2 bugs I am trying to fix :
1/ Setting e-mail address of contact form breaks the HTML. The emails actually appears next to the contact form
2/ Setting blog grid to “all categories” does not work, it doesn’t show any article. I would like to use normal blog feature from WP, the “list feature” is cool for custom lists such as portfolio, but for blog it’s irrelevant and a bit boring to use (doesn’t look so stable, I created a list and it doesn’t appears in blog grid widget options)
Hi,
1. please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link).
2. I’m sorry but you must use the Lists, I will check also this issue.
Thank you
Hi, thanks for the fast answer. I just sent you an email with all the details
hi, i’m editing the style.css child theme. and it appear to directly added to the page. And it seems, it is cached. How can I disable the cache so when I edit the child css, it will automatically affect the page?
I don’t know if you’r server have cache or not but I do not think that the problem, check that the page is loading the style.css of the child and that all, if not contact me
I am editing the portfolio pages, I am not getting design view its getting like this. I disabled Guttenberg. It works with home page. But not portfolilo
{main-title single five”},section_5ZtkF ”,custom_css_classes ”,custom_css_classes“}]},
I am editing the portfolio pages, I am not getting design view its getting like this. I disabled Guttenberg. It works with home page. But not portfolilo
{main-title single five”},section_5ZtkF ”,custom_css_classes ”,custom_css_classes“}]},
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Thanks for the reply. Sent details
Hi! How can i hide menu only on one site?
Hi! How can i hide menu only on one site?
Do you mean only on one page?
yes
On the right top area of Edit page you have a setting “Page option” click the gear icon and you will see the option to hide it 
I have the hide menu checked, unfortunately it still appears.
Hi, please use this CSS (you can insert it into Edit page > CSS on top right for apply it only on the single page).
header { display: none !important; }
Thank you!
works, thanks!
Purchase code : 2a6b9930-8222-45ad-8b0e-2f0d88ffecad
Hi
You are theme is a beautiful one despite the fact that it is a litlle bit complicated to install.
I have some difficulties to switch between your editor and the classic editor when I want to create/modify a page, portfolio …
The select button on the right sidebar is not wrorking. I need to copy/paste the wordpress code into a new portfolio to get the same structure for each page. I could duplicate a page or portfolio but this functionnality doesn’t exist.
Please tell me how can I solve this.
Thank you.
My wordpress version is 5.1.1
Hi! i need demo.zip package.
Can u send me?
regards, Mateusz
Hi,
Your hosting may have some incompatibility, some of the causes can be: insufficient resources, folder permission limitation, modules not installed like the zip one. Please insert the demo.zip at http://themes.framework-y.com/demo-import/signflow/demo.zip as from instructions of Theme options > Demo import > Problems?
If still don’t work below the manual installation instructions. If still don’t work I can install it for you with also the original demo images for 20USD, the final result will be exactly like the preview.
MANUAL INSTALLATION
DEMO IMPORT
1) Activate the theme.
2) Go to Tools > Import > Wordpress.
3) Install the Wordpress importer and launch it.
4) Select the files demo-all-contents.xml ( 1-2 … 8 ), in the correct order and click Upload file and import for each one.
5) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
6) Select “Download and import file attachments”.
7) Wait up to 5 minutes, when importing complete you will receive a success message.
LISTS – POST-TYPES
1) Select the file demo-list-name.xml(ex.demo-list-1.xml) and click Upload file and import.
2) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
3) Select “Download and import file attachments”.
4) Wait up to 5 minutes, when importing complete you will receive a success message.
THEME SETTINGS
1) Go to Apparence > Theme options > Customizations.
2) Open the file export.json with a text editor, copy all text and paste it into
“Apparence > Theme options > customizations > Import settings” area and click “Import now”.
REVOLUTION SLIDER
1) Install and activate the Slider Revolution plugin.
2) Go to Slider Revolution page and click Import.
3) Select the revolution slider demos you want to use and import it.
ASSIGN THE MENU
1) Go to Appearence > Menu.
2) Click on top tab “Manage locations” and assign the following menus: Header
Menu: main menu, Footer menu: footer menu, Top mini menu: top menu. Note that footer and top menus can not be inserted in every demo.
3) If you not see CSS Classes field go to top right button SCREEN OPTIONS and select it.
4) For icons menu you must select the icon manually.
5) For fullpage menu you must reset all the links.
Thank you!
Hi, I need to integrate HubSpot plugin (https://wordpress.org/plugins/leadin/), when I activate this plugin page edits (Hybrid Composer) stops working, couldn’t make an edit on the pages or post.
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Thanks for the playsinline attribute, I will use it
Hi, sent you the access details, please check your email.
Hello,
I suddenly have a problem where composer does not fully load anymore when I try to edit a page. I’ve tried typing a few words and hitting Update to see if it would actually update, and although the page says it updated, the new wording is not there.
Here is a screenshot, you can see the loading icon showing towards the bottom now, where this never happened before: https://imgur.com/HBxvQh5
I also tried updating the theme and the composer plugin, but neither of those worked. I am using WP v5.1.1. I’m hoping I can get some help with this. Please let me know if you would like to take a look at our backend yourself and I will create a login for you. Thank you!!
I forgot to mention that I’ve also tried different browsers with no luck.
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Thank you!! Sent you an email a few hours ago. Hope to hear from you soon, thank you for your help!
Section background video is not played on iPhone safari browser. Here’s the URL of the site;
https://connect2med.comSafari automatically block the video on mobile devices, a poster image will be showed instead, please set the video poster image so it will be replace the video on mobile devices. Thank you!
<video autoplay=”” loop=”” muted=”” playsinline=”” poster=””> If you add property “playsinline” it will work.
Hi,
I am having issues with the post page loading time. As I add more content, the page editor takes longer and longer to load. Any insight into this? Thank you.
Hi just to update this post, this is occuring most on the homepage and About page of my website. It also seems like the more I click ‘Preview Changes’ the slower it gets. I need to close the page and re-edit again.
Hi, it seem a browser issue, please try the following:
1. Use another browser.
2. Use the incognito mode of the browser.
3. Disable the browser extensions if any.
Thank you!
Hi! is it possible to add Libre Franklin Google Font to the font library of the theme?
Hi. Please send WP accesses to support@schiocco.com and I will add it within Tuesday , add also a reference to your code canyon username or this comment. Thanks
