370 comments found.
HI. I would like to find out whether it would be possible to have a fullscreen (selfhosted&muted) video as the background of each page using visual composer perhaps, as well as keeping the ajax loaded pages so as to have continuous audio playback when switching pages please?
Hello, We all thank you for your interest our theme.
No problem with that, but only movie from YouTube and can be added to composer ROW or in intro/hero section.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
HI MariusZ
thank you so much for the reply… Ok would I be able to use a third part plugin along with Visual Composer for the video backgrounds and still use the ajax loading as well as the continuous audio play ?
Hello ,
It depends on the plugin how it is designed, do you have any specific meaning?
Kind Regards, Mariusz
Hi Mariusz, I updated to Spectra 2.0 and Wordpress 5.1.1 and now: 1. Fullscreen homepage slider is broken, doesn’t show at all or displays a never ending loading circle 2. Your demo pages cannot be previewed, a never ending loading circle is displayed 3. Portfolio sorting by date is broken, displays a weird order definitely not by saved/modified date. Please let me know if you’re gonna fix these or if I should look for another slider plugin that works. Thanks.
Hey ,
Hope you’re doing well today Sorry it took so long for a response.
I sent you a solution for your problems, please check the ticket.
If you still have a problem with this, please let me know and I will be happy to help
Best regards, Mariusz
Is there a way to add mixcloud links to a page similar to this theme? https://preview.themeforest.net/item/dixie-podcast-and-audio-wordpress-theme/full_screen_preview/20635268?_ga=2.70423766.779560798.1551918120-1893548437.1551918120
Hello, We all thank you for your interest our theme.
Unfortunately, this is not possible in this way, because Mixcloud does not allow and does not provide songs for 3rd party applications. The Mixcloud song can only be embedded by the iframe (classic way).
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
i can’t install it, “The link you followed has expired.” Please help!!!!
Hello,
Sure, I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Hey, just a question, i consider to buy this template, is the front-end builder enabled on the template or is it only in the backend? have a nice day and thanks!
Hello, We all thank you for your interest our theme.
No problem with that, you can enable fronted editor in theme panel.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
hey, thanks for the fast answer, i got a friend who is using this template, and he gave me the login, i cant see any option for that front-end editor. only backend and classic on page-edit and no editor icon or something similar on the page itself ( i used DIVI before, not used backeryWP until now (: )
Hello , Front-end can be enabled in theme options (panel).
Kind Regards, Mariusz
sorry, i think you miss-understand me, i had a look at a friends page with the same template and theres no option for any front-end editor, if its not implemented in the last 8 days, i wasnt able to find it. https://i.imgur.com/4R6EZvV.gif, i looked everywhere here, i cant really change much because its not my page, but i cant find any front-end stuff.
regards.
Is there an update for WPBakery Page Builder? or update for the theme since Word Press updated to 5.0
Hello , New update is now available on ThemeForest. Please update your theme to most recent version 1.7. If you have any problems, let me know.
Kind Regards, Mariusz
“If you got WPBakery Page Builder (formerly Visual Composer) by purchasing WordPress theme this does not grant you with a direct license for WPBakery Page Builder. In such case updates and support is managed by your WP theme author.”
Please download latest version Spectra and all new plugins versions are included.
We have one extended license for Spectra theme. We have our own private key, but don’t worry the latest version of Visual Composer, Revolution Slider is always added to theme update.
Visual Composer is included into a theme that you’ve purchased, then you don’t need to register and get the license of Visual Composer or Revo Slider. “Please enter your CodeCanyon Visual Composer license key” – This option is only for users who’ve purchased Visual Composer directly or Revolution Slider from CodeCanyon. so you should ignore this message because you have Visual Composer, Revolution Slider as a part of your theme. It is NOT required for you to purchase the plugin separately, it is included for free and I will update it accordingly as well. Visual Composer will sometimes make massive updates that could break your site so we HIGHLY recommend only updating the plugin once the theme has been updated to support that version.
Sorry if this is a dumb question, but do i download on here then re-upload to WP? or am I waiting for WP to tell me there are updates for the theme?
Hello ,
Hope you’re doing well today and sorry it took so long for a response.
It’s simple just remove and install new one, then you will see a message that you can update Visual Composer plugin. You can aslo update only plugin new one you will find in theme.zip file in /plugins folder.
If you still have a problem with this, please let me know and I will be happy to help you.
Kind Regards, Mariusz
for some reason there is NO text field for Instagram / Facebook / Twitter & Youtube (under > Theme Options > General Settings > Footer) while there is one for Soundcloud / Spotify (...)
any solution? looking forward for a short answer, I will not buy a support ticket for >40$ for this question. thanks in advance 
also – since the update to WP 5.0 the visual composer wont work anymore
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you. Do not worry you will not have to pay again.
Cheers from your Team @ Rascals Themes
We bought spectra theme ….I like to know ..Is it possible to play my internet radio? Where to find it and fix it?
Hello ,
Please start a support ticket at http://rascalslabs.ticksy.com/. Our support agents will help you immediately.
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Can Bootstrap be used in Wordpress with the Spectra theme.
Hello ,
IN Spectra we used simple grid styles. We did not need to load bootstrap for a simple layout. But if you want you can use it, but by default it is not used in the template.
Kind Regards, Mariusz
Hi. Is this theme compatible with Gravity Forms?
Hello, We all thank you for your interest our theme.
No problem with that, if you have a problem let me know by support. The template also has support for contact Form 7.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hello – is this theme still actively supported? Just curious since there’s not been any updates since April with no comments since August.
Also the latest WooCommerce supported in the theme details is 3.2.x – is this true as well?
We would love to purchase for our client but notice there is more activity on the Meloo theme vs Spectra, and we totally prefer Spectra.
Thanks for your input.
- Jesse
Hello Jesse, We all thank you for your interest our theme.
Of course, the template is constantly supported, today the latest update will be available.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hey Mariusz,
Thanks for the update – does the theme also declare support for WC 3.4.x?
Regards,
Jesse
Hello ,
Yes, but if you have any problems please contact us, we will help you immediately.
Kind Regards, Mariusz
Does this player working good with mobile? I’ve used other theme’s and they can’t handle large file mixes, like 10 – 20 min mixes with 10mb – 20mb each file. Does your theme player work good with mixes and file sizes?
Also can you add custom link url link to the player besides just soundcloud link or local upload.
Hello, We all thank you for your interest our theme.
the player should not have any problems playing large files, dj sets etc. Of course you can add your own link for self hosted track or from other server (cloud).
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
How do I change out the background image for the MailChimp newsletter section?
Hello ,
No problem with that, just please start a support ticket at http://rascalslabs.ticksy.com/. Our support agents will help you immediately.
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Hi, before I purchased I just wanted to know some questions about the theme. The player will be used for an online radio station, with a streaming URL. When paused can this not pause the stream so it does not lag behind. So when you click play again it is still live.
Also, can you use Facebook videos on the Portfolio, not YouTube, using the video lightbox.
Thanks
Hello, We all thank you for your interest our theme.
1. Please send me a link to your stream I will check it.
2.You must use special link for this. No problem with that, after purchase, please contact us via support. Then we will send you a solution.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hello,
First of all, great theme!! Can u add a button ‘add to cart’ in the Tracks Grid or Carousel? When u click on it or hover over the image you get like a play button and shopping bag icon so you can add it in basket. And add info like price of the track.
Kind Regards,
Wesley
Hello,
We all thank you for your interest our theme and for the kind words
I think that it will be easier to make products carousel with the play button. Unfortunately, by default theme does not have this module. So you would have to create such a module yourself or hire someone.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Will the audio player support self hosted audio? Also does the site support video? Thanks
Hello, We all thank you for your interest our theme.
No problem with that, you can add videos via Visual Composer module or in Header options. Audio player support self hosted audio (mp3) format or placed on other cloud servers.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hi guys, is there any way to autoplay on desktop? I know mobile devices do not autoplay but curious if I can do this for desktops. – Cheers
Hello , Sorry it took so long for a response.
Yes, please enable “Autoplay” and disable “Load First Track”.
If you still have a problem with this, please let me know and I will be happy to help you.
Kind Regards, Mariusz
I installed the theme and I would like to add tracks, and looking at the documentation I should have a tab that says Tracks and I could add them their, but its not appearing on my website. Could you check and let me know how to fix this issue please ? Thanks
Gouchti
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
Presale question: does player autoplay work with streams, too?
My stream is: http://stream.radio.co/sedf8bacc9/listen
Thank you!
Hello, We all thank you for your interest our theme.
No problem with that, but there is no way to get autoplay working in mobile browsers. (This is not allowed).
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hi Guys, still going strong with your theme. Support has been expired in the meantime but maybe you can help me out with a couple of words into the right direction. I have theme version 1.2.7 running and WP 4.9.4. I want to update the theme and after that WP but I keep having issues with Visual Composer or WP Bakery and after I have updated the theme all my events agenda are gone, so I put it back to 1.2.7. Any ideas? I saw 4 month ago also somebody having trouble with the Visual Composer license.. Thanks for any help. Cheers!
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you. Do not worry you will not have to pay again.
Cheers from your Team @ Rascals Themes
