161 comments found.
Mello works with Woocommerce Marketplace? https://codecanyon.net/item/wordpress-woocommerce-marketplace-plugin/19214408 ?
Hello, We all thank you for your interest our theme.
Hard to say because I haven’t tested this plugin. This should not be a problem but may not be compatible (like WooCommerce) with ajax loader.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Updated the latest version and “Uncaught TypeError: $.WPAjaxLoader is not a function” is appearing. Looks like the ajax is not loading, did not have this issue until i upgraded. Site is now broken.
Hello ,
Thank you for writing in.
There can be a multiple factor that can cause that issue, please do the following.
Make sure that you have installed and activated Meloo Toolkit plugin.
Ensure that you are fully up to date. WordPress,
Clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. While you’re at it, please deactivate this caching feature while we tackle this issue.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Remove custom Javascript and custom templates (if any).
If you still have problems kindly get back to us with the result of the steps.
Cheers from your Team @ Rascals Themes
I appreciate the help and response spent hours trying to figure it out yesterday. I disabled every plugin that’s not required for the theme. Also disabled CDN, and Cloudflare. I don’t have any custom edits done to the theme. Still not loading any KC modules.
The weird thing is that if I go to customize, the preview shows the website working perfectly.
Listed below the errors showing on the site.
jquery.magnific-popup.min.js:4 Uncaught TypeError: a is not a function at jquery.magnific-popup.min.js:4 at jquery.magnific-popup.min.js:4 at jquery.magnific-popup.min.js:4 jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1 kc-addons.js:46 ajax disabled kc-addons.js:124 Uncaught TypeError: $(...).magnificPopup is not a function at Object.lightbox (kc-addons.js:124) at Object.init (kc-addons.js:64) at HTMLDocument.<anonymous> (kc-addons.js:47) at i (jquery.js:2) at Object.fireWith [as resolveWith] (jquery.js:2) at Function.ready (jquery.js:2) at HTMLDocument.J (jquery.js:2)
Thank you!
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals.
Cheers from your Team @ Rascals Themes
Hello. Player support icecast streams and display artist name and song title? 2. Support plugin wpml?
Hello , Sorry it took so long for a response.
1. Unfortunately, the player does not read Icecast song titles. The songs are played without problems.
2. No problem with this.
Kind Regards, Mariusz
Hello i have a problem with theme
“Meloo Toolkit plugin is not compatible with installed theme. Please install new theme version.”
Meloo theme version is 2.5.1 Meloo toolkit version is 1.0.1
when i disable Meloo Extensions lot of in my site is broken and with code
can you help me with that? thanks
url is: https://neuroporn.cz
Hello , Sure, please deactivate and activate Meloo theme (parent theme), not child theme.
If you still have a problem with this, please let me know and I will be happy to help you.
Kind Regards, Mariusz
It works but, it completly broke artist site when i click on artist page 404 came and when i want to play music it not works either.
Can you help me with that?
i submit ticket with login to my site, thanks for help
Done, please check your support ticket.
done
Does the instagram feed not support video? Thumbnails aren’t showing in the feed for video posts.
Hello , Only images are available.We will try to add this in future updates.
Kind Regards, Mariusz
Hi, I sent a support question couple day ago. Just wondering how long it takes to get a support? Thanks
Hello , Sorry it took so long for a response.
Have you sent for our support at https://rascalslabs.ticksy.com? We answered all questions / problems. If not, please create a ticket and we will answer your priority.
Kind Regards, Mariusz
Hello my friend. Very nice template! One question.. how put slider image sync up with slider text in #home? because in the row settings its not possible add more images, only one… 
Hello and thank you!
Thank you for your kind words. I really appreciate that.
Sure, I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. Or by our support system. Cheers from your Team @ Rascals Themes
Hi! Switched from Eprom to Noisa and intend to try the Meloo, too. Is there any coupon discount option for old customers? 
Anyway, I have a question regarding Meloo: Can be text included by default via KC Pro Modules on a page that has a filter (for music, for example, such as this one: http://meloo.rascalsthemes.com/demo2/music-multi-filters/ ) ?
Hey ,
Hope you’re doing well today
Please get in touch with us via contact form on our profiles page.
Best regards, Mariusz
Hi, this template is the same of Mixone, we wanna know if in Mixone we can add the page or if the template have the page of “Artist, Music, Gallery, Video” too, also the header design and presentation of the post more like your website, because we like more Mixone for the design and we wanna buy it for update your website 2019 design. www.nightlifemexico.com or if here in this template we can build it to similar of Mixone.
Forget the last text haha we see the template part of part. But we have new questions for buy this theme that is sooo goood!
1.- The filter are available for “News” Page (Like: Tech, Event, Watch, Music, etc..) for display te right tag content when use the filter?
2.- We can install and use revolution slider with King Comp?
3.- We can use another header like “Mixone” this for the ads, used in the header, right content and footer? and have this template this option?
4.- We can modify the demo for add new content or blocks with king?
Thank you great work!
Hello, We all thank you for your interest our theme.
1. No, only for custom posts like Artists, Events…
2. Yes, you don’t need to pay for R Slider because is embedded in theme. Also we created special KC module to display Revo Slider wherever you want.
3. No, but in theme options are included AD options, so you need only add small code to header to display it.
4. Yes, you can do it.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
please check PRIVATE TICKET #1999516
Hello , Done, please check your ticket.
Kind Regards, Mariusz
Hi, Does the theme support booking a DJ or a booking Calendar with available/unavailable dates? Thanks
Hello, We all thank you for your interest our theme.
You can create an booking form via Contact Form 7 and then create an event and assign artist / DJ.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Thanks for your reply. I meant a “booking calendar”. Clients will be doing the booking on the front-end, not me/manually from the back-end. Thanks
Hello ,
No, the template does not have this function. You would have to use 3rd-party plug for this.
Kind Regards, Mariusz
Are artists able to signup and upload their own content? Create their own events?
Hello, We all thank you for your interest our theme.
This is possible, but it requires programming skills. If you have this you will not have problems. But if you ask for an easy way by changing the option, then it is impossible. For clarity your questions relate to customization which is not part of the support. So we will not write you a ready solution because your questions are complicated and we will need a lot of time. So I suppose you understand us.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
hello please help me (sound very bad or no work ) ??
Hello ,
Sure, I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Hi, is there a way to show your tracksmanager content as a music block? Instead of a list.
Hello,
Sure, I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Hello,
My name is Alvaro, I direct a Record Pool (Sale of songs and remixes).
My intention is to show playlist (like those found in Music Players in the demo) with different genres and types (Remixes / Mashups). These playlist would be more than 100 tracks, and should be paginated, and should contain two buttons, one for premium downloads (Associated with the “premium” role with Groups) and add to the cart for normal users (Associated with woocommerce products). Would this be possible?
My idea is to simplify all my mp3 collection in lists with filters and search engine to facilitate the experience to the users.
Thank you.
Hello Alvaro,
You can do it via Music section in your theme. But by default you have grid module so you need customize it to your needs, add extra buttons etc. Then you will be able to use the filters and “load more” button. You can use the layout of events lists and build your own on this basis. Anyway, to achieve this you must have skills with PHP / HTML / WP, because by default the template does not have this layout.
Kind Regards, Mariusz
Hey I like too much it! And I have some question before buy it. I’d like to know:
- is it possible mix music video image in a same grid using multiple filters?
- How many multiple filters can I use?
- This had embed and share to pinterest and instagram?
- Can I create playlist of soundcloud and spotify?
- Is possible create Ads among the others posts in a grid?
- Is possible use GIF in featured image?
- Can I active multiple filter in any layout?
Thanks a lot!!!
Hello, We all thank you for your interest our theme.
1. You mean video section? Yes you can add multiple filters.
2. For each section: Artists, Music, Videos, Gallery and events can be added multiple filters.
3. Soundcloud playlist can be played via bottom player and you can also embed iframe code. Spotify playlist can be only embeded via iframe.
3 Each grid section you can add via King Composer modules so you can add html elements before and after your module.
4. You mean animated GIF? If only WordPress allows it, it will not be a problem.
5.Yes multiple filters can be added to all layouts and KC grid modules.
In summary, the template is very flexible and you can be sure that you will create the layout you want, plus advanced AJAX filtering.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
How do I go about making the player work with shoutcast?
Hello,
I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Ticket opened. Thanks
Hey , Great! I will be back to you as soon as possible with a ready solution. Stay tuned!
Best regards, Mariusz
Why can’t you just tell me how to have shoutcast work with the player? I been waiting for about a week for a simple answer from support. You advertise it on theme features so I don’t understand why its not added in the documentation.
Hello ,
Hope you’re doing well today and sorry it took so long for a response. Done, please check your ticket. Thank you for your patience and apologize for the inconvenience. Kind Regards, Mariusz
Potential buyer here, Can we host tracks externally for streaming and download? We need to the ability for our users to download WAV files. Or, could we upload WAV in addition to MP3 through the WP dashboard?
Hello , I noticed that you have already bought my template, thank you! If you have any problems please leave a ticket on https://rascalslabs.ticksy.com/
Kind Regards, Mariusz
Is there a way to change the Meloo Header and put a custom Header for my company?
Hello ,
Of course, you can change the header section via King Composer if you still have problem with this, please send us a support ticket at https://rascalslabs.ticksy.com/
Kind Regards, Mariusz
