24 comments found.
Hi there. A client bought the theme today and send it to me for installation. I just noticed that the “Single feature” Element does not allow to edit the “Feature Subtitle” text. You can use any text and it will show “Write something”. There is a fix for this?
Hello,
It would be difficult to assess/advise on the issue via comment or email, or chat cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Kind regards!
documentation link not working
Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato” User (Check out the screenshot as reference http://prntscr.com/ocwkig ), not “ThemeLooks” User . After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ideabuz/
Best Regards!
I have purchased this theme now but the link to the documentation is not working. How can I modify and update this theme if I do not have access to the official documentation?
Hello,
Sorry for the inconvenience.
Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ideabuz/
Best Regards,
ThemeLooks Team
Hello, this theme has not been updated in 18 months and now it’s breaking the entire site.
I am getting the error Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found …wp-content/plugins/ideabuz-core/widgets/slider-widget.php:238
amongst other errors. Please help fix
Hello,
It’s all about Elementor update issue. Please use this version of Elementor plugin https://downloads.wordpress.org/plugin/elementor.3.5.6.zip
If you need more assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ideabuz/
Best Regards,
ThemeLooks Team
I can not view the demo from Turkey. You made a country blocking.
Hi,
We didn’t block any country. Please try again by removing this frame https://prnt.sc/uz2swb
Best Regards,
ThemeLooks Team
Am I able to use my own header and footer through Elementor?
We are sorry to say that you will not able to use your own header and footer through Elementor because there is no header and footer builder available.
I’m not sure what you mean… Elementor has a built in Header and Footer Builder, which is why most use it. You mean, your theme is not compatible with that Header and Footer Builder?
Hi There,
The Header and Footer Builder are features of Elementor Pro, not Elementor. If you are using Elementor Pro then you could use the Header and Footer Builder.
Best Regards,
ThemeLooks Team
Ive logged in this morning to my theme and everything is missing, all the content when on all the pages, when i open in elementor there is literally nothing but the navigation and footer https://imgur.com/a/bgYEhMz All pages missing all content…
I updated the theme and still the same problem.
Hi There,
Maybe you missed something.
If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ideabuz/
Best Regards,
ThemeLooks Team
Hi,
I can’t seem to import the demo data for this WP theme. Please help.
I am at appearance > import demo data > One click demo import
However, it asks me to manually import the demo files.
I don’t know where this is or how to do this. Please help!!!
This is where I am at: https://gyazo.com/796ff2fae0d450f832838698e7c472fe
Please help, I am very stuck.
I need help ASAP
Hi There,
If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ideabuz/
Best Regards,
ThemeLooks Team
Hi. I have wrote in the forum already. I have read through the documentation but the issue is still occurring. I am still unable to upload the demo and have it working
Please wait with patience for the response from our support team. They will reply shortly to your support topic.
Hi Guys, nice work… Do you have the documentation for onepage?
Hi
Our documentation describes our theme features, how to install the theme, how to import the demo data, etc. Please check our here http://themelooks.org/documentation/ideabuz/
If you need more assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ideabuz/
Best Regards,
ThemeLooks Team
Hi
I Bought this theme and start to use. firs Sound is good 
I need help about translation some widgets dummy data ( For example ideabuz Contact info widgets?) I want to use all site on my mother language
thx lots
Hi There,
If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ideabuz/
Best Regards,
ThemeLooks Team
I wrote , thx for helps
You are welcome!
I Think there were a problem. Becouse support site not send any e-mail about anythink. I can’t access my account. and I forgot my password / reset functions not work? What can I do?
that function not work with firefox mozilla. When I use the chrome ( chrome remember my password and I reaired again) thats OK.
It can be the browser issue because there is no problem from our end.
Hi Again I’m writing and writing again on your support site, when I push the send button, forum not accept the my new topic ? How can I show you? I’m trying lots of methotds but the ideabuzz theme language could’nt translate, Some page effected but many page not accept that changes,Why I can’T translate Many page or windget language ?
https://prnt.sc/qi73r7 https://prnt.sc/qi6yqs https://prnt.sc/qi74s5 https://prnt.sc/qi76exPlease send a message using our Envato Market (themeforest) profile contact form to click here https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ).
Hi I’ve some Q about prepurchased item. I want to test your back office and page load speed with my hosting. is that possible? Where can I test your best theme? And othewr hand is your theme compitable only elementor? , thx
Hi There,
There is no option to test before purchase. Moreover, our theme components are compatible with only elementor.
Best Regards,
ThemeLooks Team
FONTS:
I would like to have the same font and styles used in demo. Your demo and my website showing different fonts. Please help me on this.
Please share your email id So, I can share my credentials and website URL.
https://prnt.sc/qeiq0lHi There,
If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ideabuz/
Best Regards,
ThemeLooks Team
I posted as a topic on font issue. Please help me on this as soon as possible as little urgency. Sorry for asking immediate support.
Hello! Thanks for the beautiful theme.
I would like to ask how to seek support. I couldn’t find any options on below link too.. https://www.themelooks.com/support/forums/forum/ideabuz/Also, I am getting below error Notice: Trying to get property of non-object in /home/themexkw/public_html/support/wp-content/themes/themelooks/inc/themelooks-breadcrumbs.php on line 107
Please provide your email id or support ticket URL.
Please help me on below request.
I want to change the button colour which is used in forms. In contact page the “Submit” button showing default color. How can I change this? Please help me.
Hi There,
If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ideabuz/
Best Regards,
ThemeLooks Team
I have already registered, but getting error as showing on above comment. Also, I could not find a option to post my topic. I kindly request you to help on this.
Please post your topic by scrolling below of the forum http://prntscr.com/qeirhb
DONE.
Thanks for your prompt response. Appreciated
Very beautiful but very bad results on Gtmetrix and page insights.
Hi There,
We have used a lot of images for the demo purpose, also didn’t minify any files. Moreover, didn’t use any cache plugin on the demo.
That’s why the result show like that. You could check their suggestions to understand the issue.
Best Regards,
ThemeLooks Team
Hi, is it easy to change colors/accents of the theme? Also is it easy to change this brain/lamp loading thing? I need to make simple cars repair/tuning website. Will this theme do the job? Thanks
Hi There,
Thanks for reaching out. Moreover, you could change easily the colors and preloading icon.
Best Regards,
ThemeLooks Team
Hey Guys, enjoying your theme so far and starting to get used to Elementor in the process. A few things. Your website is down, so I can’t go to the support page. and more importantly: Do I need to have the Classic editor plugin installed? It’s causing a menu error in which the menu header sits down a bit. This causes content to be able to be seen above the menu header, even when you don’t want it to. Please help out ASAP!!! Thanks
Hi There,
We are working to fix our website down issue. We will let you inform when the issue will fix. After then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ideabuz/
Best Regards,
ThemeLooks Team
I need help before you’re probably getting your website back up. It’s the problem listed above. Please help out before your website is finished. Thanks
Could you please provide a screenshot of the issue?
How can I get that to you? Can you privately send me your email?
You could send us message using our Envato Market (themeforest) profile contact form to click here https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r )
Wonderful Design! Congratulations
Thanks!
Hi,
I purchased the Ideabuz Wordpress Theme and I’m having a bit of trouble installing the theme. Here is the message I’m getting:
The package could not be installed. The theme is missing the style.css stylesheet.Theme installation failed.
Thanks in advance~
Hi There,
We appreciate your work.
Best Regards,
ThemeLooks Team
Good luck!
Thanks!
Hi! im your first client! jeje a want to install the demo content. Can you help me?
Sorry, i find the documentation link and im install the demo. 
Hi There,
Thanks for buying our item.
Moreover, we appreciate your work.
If you need more assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ideabuz/
Best Regards,
ThemeLooks Team
