351 comments found.
Hello,
The template is so slow. I cannot work on this.
Hi empireyo,
You can follow this article to improve your site speed https://thimpress.com/improve-website-speed-wordpress-website-slow-fix/.
Hi Team,
I want to remove address filed from donation form. Currently its a required field in the form. Kindly suggest.
Hi rajeshvarisharma,
Please remove it in file wp-content\themes\charitywp\tp-donate\donate-form.php.
Hi Team,
I integrated paypal using fundpress for donation website, but i am recieving it as goods and services payment . what setting to change to make it as donation for NGO rather than for goods and services? Kindly help
Hi rajeshvarisharma,
Can you say more clearly about your mind?
Hi Team,
Slider revolution is not loading on my website. The following error is appearing in Console. Kindly suggest
Uncaught RangeError: Maximum call stack size exceeded at RegExp.[Symbol.replace] (<anonymous>) at String.replace (<anonymous>) at Function.ea.matchesSelector (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,underscore,wp-util,backbone,moxiejs,plupload,jquery-ui-widget,jquery-ui-mouse,jq&load[]=uery-ui-sortable&ver=5.2.4:2) at Function.n.filter (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,underscore,wp-util,backbone,moxiejs,plupload,jquery-ui-widget,jquery-ui-mouse,jq&load[]=uery-ui-sortable&ver=5.2.4:2) at z (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,underscore,wp-util,backbone,moxiejs,plupload,jquery-ui-widget,jquery-ui-mouse,jq&load[]=uery-ui-sortable&ver=5.2.4:2) at a.fn.init.is (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,underscore,wp-util,backbone,moxiejs,plupload,jquery-ui-widget,jquery-ui-mouse,jq&load[]=uery-ui-sortable&ver=5.2.4:2) at Object.RVS.F.turnOnOffVisUpdate (utils.min.js:11) at HTMLInputElement.<anonymous> (admin.min.js:6) at Function.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,underscore,wp-util,backbone,moxiejs,plupload,jquery-ui-widget,jquery-ui-mouse,jq&load[]=uery-ui-sortable&ver=5.2.4:2) at Object.RVS.F.setInputTo (admin.min.js:6) /wp-admin/admin-ajax.php:1
Failed to load resource: net::ERR_NETWORK_IO_SUSPENDED
Hi rajeshvarisharma,
Please send an email to hadt@thimpress.com with the subject “rajeshvarisharma – Charity Support”, I will help you check it.
Mail Sent.
Hi, I’d like to purchase this theme. I have a question, is the Elementor PRO version included ( with the 50+ advanced widgets, the dynamic content & custom fields capabilities, the motion effects and mouse effect, etc… ) ? Or only the free and basic version with the Drag and drop builder and 30 Basic widgets ? Thank you for your reply, Lea
Hi Lea31,
The theme only includes free Elementor version with basic widgets.
Hi there, I’m very interested in purchasing this theme. However, I already have a payment gateway and was wondering if I could change the Donate button destination and/or use other plugins for the donation process? Or, do I have to use the plugin you developed with this theme?
Hi Derms,
Do you want use another gateway or another plugin for donate?
Potentially both. Basically, if I want the Donate button to open a different modal from a different donate plugin, such as Give, is that possible?
Also, can the campaign donation meters be set manually? I’m assuming they wouldn’t update on their own if I were to use a different donation plugin.
Hi Derms,
Now we only support for PayPal, Stripe and AuthorizeNet and you can’t add other payment gateway (we can help you add it with the customization work).
If you want to use other plugin, I’m not sure about the compatible with our theme.
About the campaign donation meters, you can set it manually.
Hi I would like to purchase the Charitix | Nonprofit Charity WordPress Theme. I have few queries. 1. This theme supports Megamenu? 2. Donations – Supports Recurring Payments? – Supports which Indian Payment Gateway/ 3. Need to integrate Membership plugins like Ultimate Membership Pro or User Profile Made easy. Will this theme support this plugin?
Hi 360mt,
1, Yes, it supports
2, We don’t support this payment method.
3, Unfortunately these plugins isn’t include in our theme.
Hi Im installing this theme now on a low config server and working for 2-3 weeks and after that i will migrate entire theme. content and whole wordpress to a DO cloud server. Is there any licence issue will arise on this migration? What are the options on this migration. Pls let me know.
Hi 360mt,
There is no licence issue for this case, you can migration the site normal.
sent a message via https://thimpress.com/forums/topic/ ...
Hi Nas001,
We replied your topic. Please check it
Hi Team,
I would like to know how to integrate paypal payment gateway with this theme? I want to use paypal payment gateway for the donations. In fundpress what do i need to add?
Putting in the merchant mail id of paypal will enable the gateway? Does the donor receive receipt once donated on his/her respective email?
Hi rajeshvarisharma,
Yes, you only enable Paypal and set the email for PayPal.
After donating, Donor will received the email which is set in http://prntscr.com/pqwpd7.
It looks like a recent update has caused some of my main page items to stop working correctly. I am running most of the items from Demo 1. My toolbar menu is gone completely (it is turned on), the 3 ThimBox items under the slider are now showing up under and not on top of the slider and my testimonials are now just showing up in a list rather then correctly showing Style 3 correctly. I haven’t changed anything to the site other then install updates as they come along.
Hi schwab_10,
With this case, please create a new topic on our forum https://thimpress.com/forums/forum/charity-wp/ so we can help you check it.
I’ve bought your theme and it doesn’t work. I can’t use anything. How can I get my money back or how much time do you need to fix it?
Hi danielkoi13,
Sorry for the inconvenience you had.
Hope you give us to chance to assist you by sending email to hadt@thimpress.com with subject “danielkoi13 – Charity Support”.
Theme does not work, main website does not work, thimpress.com completely unavailable.
All themes purchased rendered worthless.
Hi twolven,
So sorry for this inconvenience.
We’re checking it and will fix it asap. If you have any support from us, You can use fake IP to access these pages or send an email to hadt@thimpress.com with subject “twolven – Charity support”
Please help me add button Donate after menu header. i’m using demo 4 layout on demo data but not show button DONATE. my url yayasan-sukma.org..
Hi g47o7,
With this case, please create a new topic on our forum https://thimpress.com/forums/forum/charity-wp/, we will help you check it.
Hi is it possible to run an auction? If not, will it be added soon? We are a company who wants to give away some of our products as an auction but want to run our own website for this. Would be something similar to this possible? https://www.unitedcharity.de/en/Home
Hi TRADEREX,
It’s a pity that now we don’t have this feature.
There are auction plugins for woocommerce, could we use one of them instead? Are there any plans from your side to integrate this feature, as it is probably a very good addition. Thanks!
Hi TRADEREX,
If it is integrated with Woocommerce then you can use it.
We’ll consider to add this feature in the future. Thank for your suggestion.
Dear , Does The template works in English and Arabic at the same time ?
Can you give an example of how to work in Arabic and English?
Hi RaidAbdu,
Now we don’t have this feature. You can use some plugin for multi-language site such as WPML, Polylang,... for this case.
i bought and installed your theme. i also choose demo 3 to import. after plugins install and demo imported, the homepage is a messed up. and i don’t know where to go on your website to raise a topic….
sorry demo 8
Hi Nas001,
I replied you on your topic. Please check it.
I’ve got a client currently using your previous Charity based theme, CharityWP, how difficult is it to update to the newer Charitix theme?
Hi databell,
We only changed the theme name, you still can update the theme normal.
Hello, i have import data demo but preview result different demo. Pleass help me
Hi g47o7,
So sorry to hear that.
With this case, please create a new topic on our forum https://thimpress.com/forums/forum/charity-wp/ so we can help you check it.
1. Does the theme has a header builder? We want to customize the black top bar to add a menu and other links. 2. Can the dark mega menu background be changed in the theme settings? 3. Can button colors be changed per button? Or does it use one primary color? 4. Is there an ‘HTML Block’ that can be edited in one place but added to multiple page?
Hi rgbadmin,
1. Yes, you can edit the top bar with page builder.
2. I don’t get your mind about “the dark mega menu background”. Can you say more clearly about it.
3. It uses one primary color, but you can use CSS code to fix for per button.
4. It’s a pity that we don’t have this feature.
Love the theme! One major issue…Is there a way to set the trigger for submenu items in the mobile menu to include the entire menu item? Right now, the only way to get to the submenu is by clicking on the arrow, which can be very confusing for users.
Hi bap1130,
Please check your topic on our forum.
