598 comments found.
Hello, I would like to return the money! How can i do this?
9183e3f5-c438-4033-85e3-1a93b443d71c
hello, thanks you writing in!
are you face any problem our kable item?
I installed your demo “electronics” And immediately there were three problems. Give me mail so I can show you
you can send me our profile massage box with third party image link.
thanks
Okey 1) “Oure products” do not work correctly. There should be 4 rows but as you can see 3. https://imgur.com/D2wVOPE
2) “Best Seller” Does not show. https://imgur.com/O7qCa8j
3) “Custom header” Not working properly. I don’t have a button “Shop Now” and the text is just centered. https://imgur.com/elWEz1n
4) In the theme settings I did not find how to disable the “filter+” for goods woocommerce. I use active filters. https://imgur.com/48U6H2b
5) In a Main Menu (i have layout style 2) I dont have badges “login or account” and “wishlist” https://imgur.com/0zfi971
Thanks
can you send me your live link please
My Site – uniqueth1ng.pl
+ I can give you access to the admin panel so you can check
1. our display its perfectly loading
https://prntscr.com/p60bczuse same size product image that display good looking.
2. best sale product. some product get the rating or test pruchase product then its showing
3. go to your hompeage and edit this page and go that shortcode custom header click advance banner-> then set text right center.
4. its auto show when you added widget. if you not need this go to appearence ->shop filter widget delete all widget this widets area.
if empty its nothing show.
4. go to theme option-> header-> header choose the login form theme save it.
configure-> here the opton you find wishlist button show or not. may its disable. click on. then save it.
thanks you
3) Thanks it helped me. But the buy button did not appear. How to fix it? https://prnt.sc/p63cyq
4) If I remove this widget then the widget on the right side will disappear. I need him. I need to remove only “filter+” and leave the filter on the right side https://prnt.sc/p63d6f
New question: Sometimes I reload Site and it does not page correctly in these places. How can i fix this https://prnt.sc/p63ddq
Thanks
3. go to custom heading-> may set button none. select the button style line or default.
4. here the two option if not show filter need to widget remove. those widget you set right sidebar. go to theme option-> woocomemrce-> single product -> select sidebar.
In this widget area you need to add that widget that you want to show.
it’s it not a problem it sites loading problem.
thanks
Hello, Thanks fo your help, Everything worked ok.
Perhaps you will tell me how to align the products for “100%” screen resolution in Google Chrom. I see that at 100% I have a big pass With a resolution of “90% or 110%” they look good and there is no empty space. https://prnt.sc/p6b1lqThanks
@media (min-width: 1200px){
.width_1520 .site-header .container, .width_1520 .container-fluid, .width_1520 .container {
max-width: 1520px;
}
}
Thanks, it helped me. But I had to set: max-width: 1330px;
Thanks
got to that product and where the product publish button . see to enable variable switcher. set disable.
or go to plugins->pikoworks-switcher -> disable this plugins.
you can use lest text for banner.
thanks
Hi there, In Safari 8.0.8. we have some issues with the page where we used your theme. You can see the problem here: https://imgur.com/a/ZDmHaoo Site URL: http://gr1993records.com/ In nutshell, the content not showing properly, and the formatting is just bad. I know that the browser is not supported any more, but do you have any solution for this or can you recommend something to solve the problem? Thank you for your help!
hello, thanks you writing in!
i see now your website is different header layout. if you set this i can check it what happen
how do i remove billing information from the checkout page ?
hello, are you try any plugins or woocomerce hook
How do I get the license for wordpress bakery?
see your previous comment
it says there is no license for WP Bakery. How do I get the license and activate it??
Hello, Thanks for writing in!
You don’t need to register this master slider & slider revolution & wpbakery page builder because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case. You can also check all the themeforest themes which bundlewpbakery page builder & slider revolution & master slider, they also do not provide your license keys for Evento Marketplace.You will get update only when theme provider push their own updates. thanks you
WP bakery is advertised as free and included in the listing and the theme doesn’t work with some other front end editing plug ins. So you’re saying its advertised as included in the package but the license isn’t included?
included mean not provided license key. license key totally Control the plugins author.
thanks
Hi, because when I use this code
remove_action( ‘woocommerce_single_product_summary’, ‘woocommerce_template_single_excerpt’, 20 );
in your template does not work?
hello,
its relocated: you can tryremove_action('woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', 5, 1);
Hi, I have found some bugs with the theme on my website: https://hy5shop.de that are as follows: Bug 1. Woocommerce product filters disappearing (Please follow the screenshot sequence): Screenshot-1: https://i.postimg.cc/854WcHvW/bug1-1.jpg Screenshot-2: https://i.postimg.cc/qqZ3Xvjv/bug1-2.jpg Screenshot-3: https://i.postimg.cc/90f977Pk/bug1-3.jpg
Bug 2. When I add any product to cart from shop page, cart popup goes under the sticky header bar. I have tried CSS style by myself but it didn’t worked. Screenshot: https://i.postimg.cc/wMjcHP7n/bug.jpg
Please help me to fix these bugs. A timely response would be appreciated.
Looking forward to hear your response.
Best Regards Vishvjeet Cheema
Screenshot for bug 2: https://i.postimg.cc/wMjcHP7n/bug.jpg
hello,
1. no product price 100 is available for your product price. 2. this section not available any link. for the reason its still there. 3. if I search product range its also works perfectly when search complete and reload the page it working.
4. after product added successfully card its disable few secs I see your web
So whats the solution for the 1st I want to keep the filters which don’t have any products.
I also want to fix the 4th. Every time you just reply with a vague response. Please reply with a meaningful response. Thanks.
Vishvjeet
this is the third partly plugins. we not edit any core file. if you need to customize its your responsibility
thanks
Hi, I recently have problems with the instagram feed integrated in Kable theme. When I use a username, get a “Instagram has returned invalid data.” message.
hello, are you put correctly your instagram user name user name like this .
piko.stock
thanks
Yes, indeed, was working just fine before today
Hello, I was about to edit the slider 3, but I am not able to do it. It id siplayed correctly, but I am not able to edit it. It shows only blank page. You cna see how it looks here https://prnt.sc/owjmyo Can you please export it and send it to my email again, please? Thank you.
hello, delete this slider again try to import dummy slide slider 3.
then check it what happen.
Hello, thank you. I tried that, but still happening the same. Even if I click on preview the whole browser freezes. Another slider from your production works normally, but I love this one and would like to reuse it.
which demo you say?
Kable. Home 1, slider 3
you send me your login details thought my profile massage box. i can import this
thanks
I want to edit the text to make it better coordinated.
https://ibb.co/ZVLb6XqMy website
https://www.wafiyajewels.com/hello, its very easy. go to wp admin-> theme option-> popup. here you can find those text.
thanks
When using this method, the text appears above the image
Please find a solution to this problem.
see you https://www.themepunch.com/slider-revolution/layer-groups/
need to layer up and down
Happy afternoon, I would like to solve a problem that has arisen in the template. on the checkout page the order appears in a disorderly manner, and in an illogical order. and how much I use a plugin to modify the payment boxes does not take effect.
hello, thank you writing in!
can you send me screenshot. why its disorder
Seems you have used YITH ajax filtering Nulled plugin. Am I correct?
If you need to activate the license. You need to purchase directly from the plugin author. We not supply any premium plugin license key.
Thanks
That’s completely obvious with all theme. But you have used nulled version. The antivirus plugin is showing it has malicious codes.
We are not use any null theme may your sever fault, can you send me screenshort bellow the email forhad.ferouz@gmail.com
whats happening , the theme is not working with woocommerce and on top of that its disrupting the whole site
Hello, Thanks you writing in’ You have face any problems, can you send me your error screen shot?
Hello, I created my own menu and i set up menu setting. I put title for this menu “Primary Menu” and everything it’s ok except positioning. Menu went extremely to left when should be close header’s logo. How fix it?
Screenshot: http://prntscr.com/ot7r3u
Regards
Hello, I see your screen short is problem or issues. Our office is eid holiday’s mode. Normally this support perfectly working. If you use any third party plugins. Disable this only, Theme required plugins active then check it. may Support will be delay
The problem is that i don’t have others plugins than yours. Every single required plugins are installed, nothing more
You send me shortcode. Thanks
Good morning, I found the following problem during the registration phase: basically when you click on the register button you open the form but after a couple of seconds it disappears. From what I’ve seen, the problem arises only in the mobile version.
I tried to disable all plugins, to see if it was a compatibility problem, but it is not so.
Hello, Thanks you writing in!
Can you send me your Web link I can check our mobile device.
Thanks
I sent you an email with more information
Your mobile register not an issue I see, one user Im register successfullyy
I definitely don’t understand why you keep making the same mistake with me. As soon as I click on register the register box disappears. I attach a drive folder where you can view screenshots and a small video. https://bit.ly/2OS61BL
You clean your browser history, then check it. Or try to register other mobile
I saw that the problem exists only on iphone
Need to time check it because our office eid holiday’s
Okay. I’m waiting for your answer
I have requested money back through themeforest and you denied refund. The latest Kable theme update now won’t even register admin menu item (Kable) so I cannot even install plugins! I was trying to set up a separate account to allow you to get into cPanel but now the latest theme update is even worse than the previous (does not register the Kable admin menu on the left).
Hello, Thanks you writing in in!
When you try ew to login your admin you see any error message. Send me screen shot. Thanks
Hi, we have try many times to contact you by mail for your team support but anyone reply us our messagges. In order of this we want our money back and refund. Please provide you to refund my order: a68044ea-515e-4548-bdf9-526d2b238fa3 – 25 Jul 2019
Thanks
Hello, sorry for that, Are you send me email?
Can you send me again.
Or here inform us your problem.
Thank
hello, is this multivendor marketplace? i am interest to buy
hello, yes its multivendor marketplace supported theme.
Hi, I am facing some issues with you theme. Some of the issues are very critical. The issues I am facing are mentioned below:
1. I am facing issues while Checkout. it shows “Billing State/Country is a required field” where the country is already selected in the form and it isn’t letting me proceed with the checkout or change the country manually. here is the screenshot: https://i.postimg.cc/m2LRM0R1/checkout-erro.jpg I have tried switching the theme to Storefront theme and the checkout works fine and issue is only with the Kable theme.
2. Emails are not working at all with this theme. Not working with any of the Contact form plugin. Tried with (Contact Form 7, Ninja Forms, Gravity Forms)
3. I face some UI issues as well. Password input field text and Sofor logo appears to small on Checkout page. Screenshot: https://i.postimg.cc/NGpGNgdk/checkout-text-errors.png
4. Another UI issue. Shipping and Billing address appears disfigured on the MY ACCOUNT page. Screenshot: https://i.postimg.cc/65qZcbfT/My-Account-Page-Issue.png
Please help me with the above issues. All the issues are very critical and I need fixed those as soon as possible. Please provide me any useful solution for the issues. Thanks
Best Regards Vishvjeet Singh
hello,
1. this issue fix upcoming version.1,0.4 2. email issue its your sever contact your hosting provider 3. for sofor logo. you added a small css that fix if you send me your web link i can send your custom css
4. you say its admin page. just fill-up both address then see what happen.
thanks
Hi,
1. You mean I have to wait till the new update??? I have to launch the website this week. So this should be fixed ASAP. Please provide any solution.
2. Ok I will contact hosting provider.
3. If custom CSS is the only solution then I will do it my self.
4. There are already both addresses and I don’t want to make it mandatory to fill both the forms. A user can checkout with even a single address. This should also needs to be fixed.
Hope to get a positive response this time. Thanks.
Vishvjeet
thanks you so much. now you download tf fil. 4. its admin page my account. i check it. new version already coming. o check it.
Sorry,
I am not clear with any of instructions. I haven’t understood anything from your above messages. I can manage to fix the other issues on my own but 1. issue is the most important for me as I have to launch the website this week. Please provide any solution.
download again themeforest file and update your theme then check it checkout work or not
Thanks for your help. I have updated the theme and it has fixed the cart issue but I have lost the Footer and also on the Homepage Featured Products and Bestsellers products are not showing anymore. I will redo the footer but what Should I do to fix the Featured and Bestsellers product part?
product short-code not change any think
what does that mean.
I can’t see Bestseller and Featured products now
It was working fine before but not working after updating the theme. heres the homepage link: https://hy5shop.de/
.piko-tab-slide .piko-carousel {
height: auto;
visibility: visible;
}
i check find out the problem thanks you
Hello, I’m asking if I want to use this theme in multi e-commerce websites, should I purchase one license for one time and use it for multi websites or one license for each website?
hello, thanks you writing in!
one website for one license. if you need more website use you need to purchase another
thanks