Discussion on Robin - Furniture Shop WooCommerce WordPress Theme

Discussion on Robin - Furniture Shop WooCommerce WordPress Theme

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166 comments found.

Hello,

I have purchased Robin TM and I’m trying to do the update (1.7.5 to 1.8.1) but it says that I need to enter the purchase code. I did not find any field in order the complete that.

Can you help?

Hi,

Please write an email to thememovedotcom@gmail.com and provide your WordPress’s admin credentials. I’ll check it for you

Regards,
TM

HI

The background image of “Section Title” no shows. Is it working ?. I am put this with banner in the constructor in a page but in Shop page no show this!.

Hi,

You can set up background image in theme option. If you still have any question, please bring it to our support team at https://thememove.ticksy.com

Regards,
TM

Considering I cant submit a ticket because the theme robin is not in the drop down on your support page – how do I register the slider. it is giving me an error that I need a purchase code.

Hi,

I’m checking and you still can see Robin in the category: http://prntscr.com/o2q0nf

Please retry and leave your question there, our support team can help you.

Regards,
TM

Trying to go to support – yet there is no option for Robin in the drop down. please advise.

Hi,

I’m checking and you still can see Robin in the category: http://prntscr.com/o2q0nf

Please retry and leave your question there, our support team can help you.

Regards, TM

Hi

Is ther a new version of WPBakery Page Builder? I have to bought the theme today. I have 5.7 version and the last version is 6.0.3

View notice in my wordpress: http://i67.tinypic.com/2hrkbhs.jpg

Hi tinkperu,

We will update this plugin in the next version of Robin. If your case is urgent, you can ask our support team at https://thememove.ticksy.com

Regards,
TM

hi

- Is There a “filter” icon(or text) on top of the product list (/grid) – mobile version – that open a “sliding” bar with the filter options?

Hi,

In Robin, we don’t have filter option, we just have sort product & select custom column for shop page.

Regards,
TM

Love your theme. Is it possible to use my own copyright?. Besides, i need to get rid the footer area. Regards.

Hi,

You can change the footer’s information, but you cannot resell our theme.

Regards,
TM

after import all image gone , what happen?

Hi ekaparianthana,

In this case, please contact our support team at https://thememove.ticksy.com and they will help you to solve this issue

Regards,
TM

How can I show the flags into the language switcher? The flags are already setup from the WPML.

Hi,

Please send me your WordPress admin credentials to my email: thememovedotcom@gmail.com – I’ll check it asap

Regards,
TM

Hello i update today robin to version 1.7.9, and then the plugin WPBakery Page Builder not work.

In the insight core page, i insert the purchase code for tmobin you send and not do anything?

How i insert purchase code to activate WPBakery Page Builder, before i update the plugin work, please i need this plugin and i pay for this feature.

Thanks

Hi,

Please contact our support team at https://thememove.ticksy.com and let they help you

Regards,
TM

After adding products the product photos not showing in the home page.​ Please help me solve it.

Hi,

Please contact our support at https://thememove.ticksy.com or sending an email to thememovedotcom@gmail.com

Thanks,
TM

Hello I just want to let you know that the widget “woocommerce layered nav” it is not translatable with the WPML string translation plugin. I have mange to solve the problem by replace this line: $title = isset( $instance[‘title’] ) ? $instance[‘title’] : ’’; with this: $title = apply_filters( ‘widget_title’, empty($instance[‘title’]) ? ’’ : $instance[‘title’], $instance );

Hi,

Thanks for your comment. We will update this in the next version of Robin

Regards,
TM

Hello. How do I upload the prebuilt pages?

Hi,

Thanks for your comment. In future, if you have further request, please contact our support team at https://thememove.ticksy.com

Regards,
TM

I have reached out to the support team. They are not resolving the issues in question. Please see ticket 1977963

Hi,

Sorry for the inconvenience. We don’t work in the weekend. Today you’ll get the response.

Regards,
TM

Hii Team, I purchased your theme, i’m try to change top bar text but text not change. I added new content in top bar please see screenshot http://prnt.sc/nbj6hk but old content shows in top bar. please tell me solution.

Hi,

Please edit within the page’s setting: http://prntscr.com/nchdge – it’s priority. If you still have further question, you can contact our support team at https://thememove.ticksy.com

Regards,
TM

Why I can’t update the theme? When I was trying to do that, I’ve got an info: ‘Update failed: Update package is not available.’ I’ll be grateful for help with that!

Hi,

We have fixed this issue in the latest version. You need to manually update the theme and then you can get the auto update then. If you cannot figure it out, please contact our support team at https://thememove.ticksy.com

Regards,
TM

How can I activate my WPBakery Page Builder if it’s free and saved $45?

Hi happy-media,

All bundle plugins mean you can use the plugin with the theme you purchased. We always update the plugins at the latest version, so, all customers can use the theme without any problem

Regards,
TM

Really strange: I cannot update although my purchase code is entered: http://prnt.sc/mr870r

Sorry for my late response.

WordPress has cache in updates. Please try to go to Dashboard > Updates and let me know the result. If it does not work, please submit a new ticket here: https://thememove.ticksy.com and our developers will help you.

Regards, TM

Hi. Demo import works but doesnt come with images.

Hi Job_001,

We don’t own the images’ licenses, so, we cannot redistribute them. If you need any of images, you can purchase them

Regards,
TM

Hi, Im interrested this theme, but Ive got question about header and footer, can I set them to fixed width?, header – logo in a line with menu (not like on one homepage demo where logo is above menu), and footer – for eg. 3 colums? can I do that?

Hi goses,

Yes, it’s possible with all your requests. But, at some parts, you need to add code to the child theme.

Hello Customers who purchased Thememove Themes,

Unfortunately, there is no way due to which I’m writing here and will write until I got my dues.

I’m a single mother and I have worked for @ThemeMove in dec and January. My last month i.e January Payment was due and they are not paying my salary. They have already blocked me on slack http://prntscr.com/mjpqmy and also not responding on my emails. I’m badly in need of my money as i have to pay my father hospital bills. Could you please who have purchased theme rate their theme 1 star for a while until they clear my dues? Please suggest other ways to get my money from @ThemeMove as I’ve to pay hospital bills asap.

Here are the screenshots I have taken before they blocked me on slack and made promise on 1st FEB http://prntscr.com/mjpwxs http://prntscr.com/mjpxy3

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