25 comments found.
I have not used Coaching theme. Now I want to swap the theme with Segmentio, another wordpress theme in your portfolio. What is the process to swapping the theme to Segmention? Awaiting your reply. Thanks.
Hi,
Please buy SegmentIO theme, then create a refund of the coaching theme, in the refund comment the purchase code of the SegmentIO theme and then I will approve the refund for you.
Thanks.
Hello I have problem when I try to install a demo theme it give me this message : installing Easy Forms for MailChimp plugin failed.
Please follow your ticket, our team will check and guide you how to fix now.
ok I’m waiting
our team replied it, please follow your ticket.
yes I follow my ticket , but when I’m trying to active my theme on my main domain and remove the demo just show up this message : Your purchase code is already activated in demo….. Please contact us for using this purchase code on another domain . I have my main domain to be only active , would you help me please .
Yes, we reset the license for you, please re-install.
yes thank you , but I’m still get the error with plugin : Installing Easy Forms for MailChimp plugin failed. support team fix to me in old version now when I active my main domain I got the same problem . thank you .
I need support team help me with Easy Forms for MailChimp its failed when I try to installing .
no answer to my ticket yet after re-install I need to fix the same issue with easy forms for Mailchimp , should I open new ticket ?
installing Easy Forms for MailChimp plugin failed. how to fix it please ?
please doing update to the template or fix the plugin error , I can’t complete my work because of this problem ??
Hi,
We are very sorry for your inconvenience. We just had a 7-day Lunar New Year holiday, so during that time support was delayed. Our team will check and resolve your issue now.
Thanks & Regards,
ThimPress – Customer Service
Hello, Your theme facing some issues with Top right corner UI has been disturb, Please look into it what is the issue.
https://preview.themeforest.net/item/segmentio-marketing-wordpress-theme/full_screen_preview/24090326and also see my website is also disturb
http://thenomaddigital.com/staging/This cause menu align has been disturb, menu fallen down due to this.
Hi,
Please go to the SegmentIO forum: https://thimpress.com/forums/forum/segmentio and create your ticket. Our support team will check then fix that for you.Thanks & Regards,
ThimPress – Customer Service
am trying to understand how this works. if i buy it , is it me to find companies to market them or they use it to market themselves
Hi,
The customer will use this theme to market themselves.
Thanks & Regards,
ThimPress – Customer Service
ok so i buy it and convince my customers use theme to market themselves right ?
Yes, correctly
This is garbage. There is a plugin for social media that is “required” for the template to function properly. I requested a refund and was refused. DO NOT BUY THIS TEMPLATE. It is absolutely sketchy at best. Why would they require a social sharing “3rd party” plugin to be activated so that basic things like fonts and images load properly? The theme developer and the plugin developer are clearly in collusion. If you give access to your social media accounts, expect your privacy to be compromised at a minimum.
Hi,
Please discuss on our forum, My staff will explain to you.
I’m having issues with some of the formatting. I’ve tried to create a ticket but there’s something wrong with the support for this theme. How can I reach someone?
Hi mediagraphicsinc,
Please send me an email to hadt@thimpress with the subject “mediagraphicsinc – Segmentio Support”, I will help you check it.
hello , in portfolio page its show 6 items , how to increase the number ?
before i purchase – can the slider on home demo 1 scroll automatically?
Hi WebB2016,
No, now that widget doesn’t have the feature to scroll automatically.
Hi malfaisal,
Which color do you want to change?
Please change the background image in http://prntscr.com/pjcy8u.
hello , i have your theme SegmentIO – Marketing WordPress Theme but my question how to edit in banner side the Search Engine Marketing text >?
Hi malfaisal,
You can use Loco translate plugin to change that text, using this guide https://thimpress.com/knowledge-base/loco-translate-guide/.
But this translation, i just need to edit the text on banner
Hi malfaisal,
Can you give me a screenshot of that text?
Sure Here screen shot
https://ibb.co/KLZ1tPkor $29
Hi chevyweb,
I don’t get your mind. The price of this theme is 39$.
Good design, too bad I only have $ 19 to buy
Hi waltoslaguna,
It’s so sad to hear that.
Hello, incluide library templates for elementor?
Hi tecnologyuy,
Yes, Elementor is included in our theme.
Ok, incluide library templates Elementor? What incluide premium plugins?
Hi tecnologyuy,
Which premium plugins do you mention?
Xyz premium plugins?
Hi tecnologyuy,
My be I misunderstood your mind. Do you want to know the premium which is included in our theme?
Hello, yes
Ok thanks, incluide library template?
Hi tecnologyuy,
We’re using free version of Elementor so it only include the free template of Elementor.
RTL support ?
Hi saeed205,
This theme supports for displaying RTL. You can check on our demo http://marketing.thimpress.com/demo-rtl/.
Good luck!
Hi MPIthemes,
Thank you very much 
demo does not work
Hi taiger,
Thank for the report, we’re checking it and will fix it asap.
Hello I’ll buy, but the demo gives error
Hi yavuzdemir52,
Sorry for the convenience.
Our server is having some issue. We’re checking it and will fix it asap.
Your domain is expired….
Hi Awardin,
Thank for the report, we’re checking it and will fix it asap.
Congratulations Good Luck With Sales 
Hi codelayers,
Thank for your comment
Great Work, Congratulations GLWS
Hi TmdStudio,
Thank you very much
