Discussion on Berserk - Elementor Business Portfolio Corporate eCommerce Shop WordPress theme

Discussion on Berserk - Elementor Business Portfolio Corporate eCommerce Shop WordPress theme

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173 comments found.

Failed to install the template, there is an error on Berserk Shortcode plugin

We will answer on Monday, sorry its weekends and we also need to rest

today you can ?

BootWP Author Team

I answered you on your ticket!

please live preview demo is not working

Fixed

Sorry for this problem :)

Hello! I can not open the demo site. 403 Forbidden Already a few days.

Hi. Fixed :)

I couldn’t find SAAS theme in wordpress version, but it’s in html version

Hi, Please post a support ticket on this forum: http://nikadevs.ticksy.com/ and our support team will answer your questions. Thanks.

I didn’t purchase the theme, When i check into the wordpress demos the SAAS demo version not found, but it’s in the HTML5 version

BootWP Author Team

Hi!

At the moment, demo SAAS is not yet available on WP.

Thanks!

Unable to remove header and footer for only one page, request ticket submitted please help ASAP

BootWP Author Team

Hi!

I answered your ticket and am waiting for answer.

Thanks!

is there anyway i could get answered on ticket 2105629 ?

BootWP Author Team

Hi!

I answered your ticket and am waiting for an answer.

Thanks!

Hi there,

Left a few tickets that haven’t been responded to in a few days and its relatively urgent. Thanks.

BootWP Author Team

Hi!

Sorry for the delay, now we are analyzing your questions and until tomorrow we will send you answers and solutions to your questions.

Thanks!

I need an answer to my ticket…I havent gotten a response PUBLIC TICKET #2104435

BootWP Author Team

Hi!

I answered your ticket.

Thanks!

Hi,

I have not getting any reply to tickets I have added here – https://nikadevs.ticksy.com/ticket/ its been a week now.

May i know the reason why???

BootWP Author Team

Hi!

We are working on your question now. On tickets, I now answer you.

Thanks!

Well it’s taking a lot of time to reply as well as resolved issues on tickets created. and to be very frank this theme lacks on proper documentation.

P.S. I don’t want refund at this stage where I have put in 2+ weeks working and waiting for you’ll to reply and resolve my tickets. I just want to get my tickets resolved faster, so I will consider giving >3 star ratings currently it’s just < 2**

BootWP Author Team

Hi!

We have answered your tickets, are you satisfied or are there any more questions?

Thanks!

Hi, after the last update the parallax blocks and the bersek settings of the rows in general no longer work. What could have gone wrong? Thank you

BootWP Author Team

Hi!

Please open ticket here https://nikadevs.ticksy.com/ with more details and screenshot.

Thanks!

Hi,

Started to working with the theme today, and i still did not find how i can customize the nav bar properly.

First i was trying to keep the first header style on customizing}berserk header, the first option. But then i foun on same page that i could use a “custom header”, i started editing the “brs_header/header-01/”, and it is almost the way i want, but i find 2 issues.

1st issue is that i don’t find where i can choose the background color of the nav_Bar when scrooling down, because the header is sticky, when i scrool down it is transparent, and that looks horrible on the way im making the website.

2 issue is that the mobile menu options are all in black, even when i choose “white” for it…

Well, i could do all this by CSS, but just want to let you know that the theme has those small issues, the menu scroll down background is something really important.

another thing, when i installed the theme the first time, i had the regular nav bar, ont he left side on the nav bar we had a button that would open the top area of the nav bar, and that was looking really nice on my opinion, but i dont find option on this custom header menu to add that aswell.

thanks

BootWP Author Team

We answered you on the ticket!

is there anyway i could get answered on ticket 2105629

BootWP Author Team

Hi!

I answered your ticket and am waiting for an answer.

Thanks!

Please update wp Bakery. Without license doesnt work.

BootWP Author Team

Hi!

For WPBakery not new version, last version is 6.0.3, this is in our theme.

If you have some problem, please open a ticket here https://nikadevs.ticksy.com/

Thanks!

I’m not give you negative feedback. Design are great. I’m also buy your html version of this theme. But wordpress version is very very slow. Theme is so much slow in the wp-admin panel that I bought another theme for my project.

BootWP Author Team

Hi!

Thank you for opening the ticket. Your request is under review, we will reply to you soon.

Thanks!

Hi, How to edit Image Map. Unable to find any editing option. Ticket already raised

BootWP Author Team

Hi!

I answered you your question in the ticket.

Thanks!

Thanks! :-)

Getting following Error Please Help. Already raised ticket

Downloading installation package from http://wp.berserk.nikadevs.com/wp-content/uploads/plugin_archives/livicons-evolution-2.7.379.zip…

Download failed. Not Found

BootWP Author Team

Hi!

Error fixed, try to install plugin again.

Thanks!

Thanks. Appreciated

hey its been 6 days since i opened a ticket 4 days no answer #2056215 please, when do i get support??

BootWP Author Team

Hi!

I answered you right now.

hi!

great! thanks for the immediate response!

Привет, Проблема такая: При использовании элементы воо ^ гридфильтр нужно, чтобы была возможность при клике на название товара сделать переход на карточку выбранного товара, также у кнопки добавить в корзину тоже поставить кнопку на карточку товара. Можно ли это как-то реализовать?

Привет. Оставьте запрос на нашем форуме. Спасибо

Hi. in RTL languages not worked demo very Well

BootWP Author Team

Thank you we will fix!

BootWP Author Team

Hi!

We upload updates to the Envato every two weeks. For customers who bought the theme, we give the new version faster before updating on the forest.

Thanks!

I have not been able to install the demo are loading more than 30 minutes and nothing, and update the theme, update the wordpress version and I have not yet, send a support ticket I hope you help me with this. regards

BootWP Author Team

Hi!

I answered you on the ticket!

Thanks!

Hi! awesome theme.

is there a way to edit the columns of a footer? I’m using “footer 9” from main demo and there are 3 columns, the middle one containing a title and 2 menus that i want them off.

thanks

BootWP Author Team

Hi!

Please open ticket here https://nikadevs.ticksy.com/ and we help you.

Thanks!

Thank you

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