670 comments found.
Style CSS has broken our design on the most recent update. No Cache, and on development server. All links now have an underline, and Icons such as Cart are very faint in grey.
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Have created a Ticket thank you.
Hi thembay please reply my ticket
Hi, We have answered your ticket. Please check again.
please first check my bug and fix it right now this is urgent .
Successful requests: 140,613 (59,226) Average successful requests per day: 4,523 (8,460) Successful requests for pages: 24,516 (12,945) Average successful requests for pages per day: 788 (1,849) Failed requests: 16,269 (270) Redirected requests: 5,953 (553) Distinct files requested: 32,532 (45,222) Distinct hosts served: 2,001 (2,378) Data transferred: 10.92 gigabytes (5.28 gigabytes) Average data transferred per day: 359.86 megabytes (771.95 megabytes)
i use your theme two domain one is indomedi.com and second is go4veggie but these request is very very high in server my cpu is hang is not performance problem is generate more request on server
Hi! I need help with adapt size of product. I tried using standard option Appearance > Customize > WooCommerce > Product Images, but nothing changed. Could you fix it? Size 425×300 or 500×250
Please turn on this option: http://prntscr.com/ox45qa
Is it possible for you to add a chat to vendors feature on the themes. Like on lazada and flipkart ??
Sorry, that feature is currently unavailable. We will study more
Hi, Is this theme compatible with WC-Vendors plugins?
We have not tested it yet. But it is compatible with many other plugins: Dokan,WC Marketplace and WCFM Marketplace
I use sendpulse. Is it possible to use the sendpulse plugin instead of mailchimp? Link of plugin: https://wordpress.org/plugins/sendpulse-email-marketing-newsletter/
I think it will work well
A pre sale question: Is this theme compatible with AffiliateWP plugin?
Hi, Yes, it is compatible
In the demo displays the price of $49. I was going to buy, but I saw that it increased. Could you lower the price so I can buy now?
Please contact me via Skype: phamduyhuy
One more suggestion for the theme to be perfect: an option to also leave a right and left sidebar together in the blog. A sidebar will be to display the products on offer alongside and the product categories. The right sidebar to display search field, latest articles and categories, blog tags. This way, blog images get smaller and load faster, both in the category list and in the single post blog.
Hi, We will consult your opinion.
The instagram is not working in demo page.
Hello saiamodesta,
The Instagram changes API. We have fixed the demo you can review
Thank you!
Is it possible to have one page checkout the same as the puca theme page? https://demo.thembay.com/puca/checkout/ The design is more organized and still shows the images of the products that the customer will buy.
Pre sale: Product images on the checkout page are necessary for the customer to have security when completing the purchase.
That’s a good idea. We will consider it in the next version 
Thank you very much! I appreciate that very much.
Hello. I like your theme design and want to buy it, but before to do that, I want to know:
1. You checked Dokan compatibility just for Lite version or for Pro too?
2. Unfortunately, only the ‘select type’ for variations is working with Dokan which is the default for WooCommerce. Your product color swatch can work with dokan? It’s compatible? I had a problem with another theme, if is not “Select” vendor can’t add variations when they add or edit a product https://prnt.sc/opvxv2 And I want color/image swatch. Please check and tell me.
Hi,
Thank you for your interest in our theme.
1. The theme is compatible with both versions. We have checked that
2. It works normally, you can check it here: https://marketplaces.urnawp.com/demo1-dokan/product/picked-produce/
Hi,
1.) is the Marketplace 02- WC Marketplace demo only compatible with WC Marketplace?
2.) if Marketplace 01 – Dokan is only compatible with Dokan, can it be boxed? I find the wide template a little too much.
Hello arearamsey,
Thank you for your interest in our theme.
1.) Two “WC Marketplace” and “Dokan” plugins Compatible with all demos. We only demo for customers easy to imagine.
2.) We can add a little CSS to it like this: https://imgur.com/a/kCc5Q1bI Keep getting this message from woocommerce :Your theme (Urna) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Hello kollinjohn,
We will release the update fix outdated in the next few days. Please wait.
If I buy this theme how do I get the Header and footer and some pages to fullwidth
Hello kollinjohn,
Unfortunately, we do not have any full header options with footers.
But we can help you add some CSS to the full-width header with the footer.
finding it hard to import demo content, when i click on demo it will reload and wouldn’t bring out the demos . Please help
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
dokan or wc marketplace are free? your demo nice. I need example : istockphoto / gettyimage ?
theme and plugins work for multi-site?
Hi,
Thank you for your interest in our theme
1. Compatible with Dokan and WC Marketplace Free and Pro version
2. istockphoto / gettyimage => Sorry, I don’t understand what you mean
3. theme and plugins work for multi-site => Yes
2) There will also be digital downloadable products. For Stock photo / Stock Video site. But the product will also be sale. your site right now.
Of course, there is support. That’s the default feature
thank you. one last question? what do you recommend? Which is better? Wc Marketplace or Dokan?
Each has its own strong points. I don’t have much experience so I can’t give advice
Hi, very impressed by the mobile demos so far. However, it would be great if the red dot and the Wishlist number at the bottom floating bar on mobile could be hidden if the customer has 0 items in their wishlist, as it might be distracting (I feel customers are directed to check it like a notification).
Is it possible to hide it in any way? Same goes for the red dot on the shopping cart, when the customer has not added anything to their cart. Thank you!
Hi,
Thank you for your interest in our theme.
It’s a good idea. We will consider that in future versions.
Hi again.
Once bought, is it possible to import demo website multiple times (to test the layout of each for my store, with my products and pictures)? What will happen to the changes I made to the current site when I import another demo, will the layout changes be gone or stored in another theme of my Wordpress installation? Never tried a theme with multiple demos so really unsure about this.
You should see the full video tutorial here. It will help you understand the problem clearly: https://www.youtube.com/watch?v=xD_GDbaqvnA&list=PLzf9CsRW-5aOTwFH0F9yUv-qqLuB6ZGgc&index=4
Something went wrong with the plugin API.
Variation Swatches for WooCommerce => This plugin is having problems, so you will not be able to install it in the normal way. Please download and install it here:
https://downloads.wordpress.org/plugin/woo-variation-swatches.zipIf you try install WooCommerce Variation Swatches, you can see this “Something went wrong with the plugin API”
=> The plugin is having problems. I will try to contact the author. Please wait
You can download and install the plugin here: https://downloads.wordpress.org/plugin/woo-variation-swatches.zip
