32 comments found.
When there is a compare price given for a product, the discount percentage appears like -9.234234283884893%. How do I change that to round to a whole number? Thanks
Please send email to apollotheme@gmail.com
Howdy, I just purchased your theme and went to upload it to shopify and it says it is greater than 50mb and won’t let me upload it. How would you reccomend I go foward?
Thanks.
please unzip the file, the file you need is inside
i need urget help, On todays deals it says ” -35.435345343434% ” which i assume is the ” sale ” %. How to fix this issue? i did not have this on old theme…everything worked fine..
Please send is email to apollotheme@gmail.com
I have already! i can send again…
OK, we solver it
Hello,
The theme shows % off on product page on sale items. How can I disable that and also shows tags for blogs.
Please advise
Please send us email to apollotheme@gmail.com, we will check and guide for you via email
Hello, I need urgent help with the theme I just purchased through you. Please respond asap.
Hi mate,
Thank you for using our theme, please send your issues with your shop information to apollotheme@gmail.com, so we can check & help you.
Regards!
Product page won’t go to the next page when clicked on next without a page refresh
Hi mate,
We’ve replied your email, please check & discuss in that mail.
Regards!
How many days do I have to wait for support?
im editing the theme, on the products where it says select option how do i change that to buy now
Hi Mary,
Thank you for buying our theme, please send your issues with your shop information to apollotheme@gmail.com, so our technical team can check & help you
Regards!
Hello, I have some issues on your theme. I sent a few email 5 days before. Still there’s no update from you.
Can you please reply?
Its very urgent, My site should go live asap. please reply back.
Issues:
1. Product Page – Product option attributes are not aligned in dropdown mode. Its overlapping one another.
2. Cart Page – Initially “Checkout” & “Update” buttons are not shown. I applied background color on css, now its showing. Please check the default demo cart page, it also has the same problem. And “Update” button on quantity no aligned.
3.Cart view display, in drawer mode not working. It just showing the blank white block.
Hi mate,
Thank you for reaching out, we’ve replied your email, please check & discuss in that mail
Regards!
Sent 3 new issues, No replies there. Its really frustrating, i’m always coming again to comment here to reach you. Please check it and fix it.
Hi mate,
I just replied your mail, please check & discuss in that mail
Regards!
Hi, the other day I received support for some pages and the support person removed the languages section in the top bar and ever since the product page has been broken with incorrect information showing, information tab hidden and the related products no longer working – i have sent several emails with no response.
How do i get this fixed as I just want the product page to behave as per DEMO1
Secondly, how do i setup your theme to show “Select Options” buttons rather than “Add to Cart” on the home page collections pages as per DEMO1
Regards
Karl
Hi Karl,
I just replied your email, please check & discuss in that email Regards!
Hi I have one basic question about the Homepage 1 layout and has to do with the menu colour for the search box and the cart box.
By default the search icon has a red background – how do i change the colour of this?
Also how do i change the background colour of the cart box which by default is black.
I can seem to alter it using the theme setting unless i am missing something.
Cheers
Karl
Hi Karl,
Thank you for using our theme, please send your issues with your shop information to apollotheme@gmail.com, so we can check & help you
Regards!
Hi,
I am having issue with your theme with language changing.
I want to have my shop in Spanish language by default and people will have a option to change it to the English. That’s it.
But in your theme when I tried to change language it’s leads me to the example site of yours from my shop.
Can you point out the solution? Thanks in advance
Hi Kentucky, please send your issues with your shop information to apollotheme@gmail.com, so we can check & help you to solve
Regards!
How do I change the header color?
Hi mate,
Thank you for using our theme, please send your issues with your shop information to apollotheme@gmail.com, so our technical team can check & help you
Regards!
Hello,
I need a little help adding payment icons to the footer of my theme? They seem to be too small. What size do they need to be, please?
I also need help adding more languages to the drop down on the top bar, please.
Hi Manic,
Thank you for using our theme, the multi-language function work with the applications, please send mail to apollotheme@gmail.com, so our technical team will help you
Regards!
Hello,
I have purchased this theme and used it but I saw some issues into it, like on product detail page zoom functionality is not working fine and also veriation thumbnail is not working fine on some resolution.
Please help on this ASAP.
Thanks
Hi mate,
Thank you for using our theme, please send your issues with your shop informations to apollotheme@gmail.com, so we can check & help you
Regards !
Looks like a really cool theme so far. So I bought the theme, but am not able to change the color of the search block in the header. I was wondering how to do that. Attached is an image. I would like it to be the color #17176.
https://i.imgur.com/XR8Qh5i.pngHi mate,
Thank you for using our theme, please send your issues with your shop informations to apollotheme@gmail.com, so we can check & help you
Regards !
Hi,
Can I change the page loader? Did you have some update for this template? I just bought last week
Regards!
Hi friend,
We are on summer vacation from 07/08/2018 to 12/08/2018.
Our support will be slower than normal. Sorry for inconvenience, we’ll contact you soon.
Thanks!
Hi, I’m already with the same question about the square counter loader and another question, why the Wishlist section doesn’t works? I enable the Wishlist but it doesn’t appears
Hi mate,
Could you please send your issues with your shop informations to apollotheme@gmail.com, so our technical team can check & help you
Regards !
Hello. The logo size is too small, how can i change the size to 650 px?
Hi Beenz1983,
Thank you for using our theme, please send your issues with your shop informations to apollotheme@gmail.com, so our technical team can check & help you
Regards !
I wrote to this email a 4 days ago and still no answer?? Is the author too busy to answer?
Hi Beenz,
Sorry for late response, could you please provide us your email address, let us check. And make sure send mail to apollotheme@gmail.com,
Regards !
my email is indrek@terma.ee and i double checked sent out items and the address was apollotheme@gmail.com
Hi Beenz,
I can’t find any related emails, i just sent mail to you, please check & discuss in that mail
Regards !
on the demo, there is a short description under the price on each product page. How do I add that? I can’t find the section when I go to modify my product.
Hi Kerwal76,
Thank you for using our theme, in each product description, you can add content between two tags: [shortdesc] and [/shortdesc] to showing it
Regards !
Thanks!!!
You’re welcome, please let us know if you have other question with our theme.
How can I remove the decimals after the sale price so it only displays the whole number?
Also, how can I edit the “Sold out” to say “Coming soon”
Hi Kelseygranite,
Thank you for using our theme, please send mail to apollotheme@gmail.com, so our technical team can check & help you
Regards !
hi There, I have installed the theme, but how can I have the demo contenet?
Hi Armanyousefi,
Thank you for using our theme, in the theme package, you can go to datasample folder to upload demo products. The other contents, (like as pages, blogs, articles, navigations,..) you need create by yourself in your store, its can’t be export and import
Regards !