76 comments found.
hi. is it possible to filter the category in the latest blog shortcode?
Hi, It is impossible. The theme doesn’t support this feature. Thanks
I need to search theme in https://wpackagist.org not see your theme
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Hello, I purchased this theme and not all of the pages are there
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Hi,
If u downloaded from envato elements. We cannot give support.
Thanks
helllo,
we are facing a small issue in the image box module the fontawesome for icon libabry doesnt seem to be working we have tried all combinations but it appears blank all the time.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
but we are using your theme which we downloaded from envato elements…so we dnt have the license key…what we need is only help with this small bug that we noticed…
Hi,
We can’t give support, if u download from elements.
Thanks
just a minor bug…anyways thanks.
can u atleast let us know where we can find the delaware icons and how we can use them
Hello!
I’ve just bought your theme and found an error when I try to enable “Header Sticky” option. Here are my screenshots:
- With option disable it looks fine: https://prnt.sc/om39is - When ‘enabled’: https://prnt.sc/om3aqt - When scrolling: https://prnt.sc/om3azx
Thanks, i’ll be waiting for a fix.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Thank you!
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Dear Sir,
Demo data install for my website. But website page can’t edit. What happen. Please reply.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Hi
The download link is only giving me the 1.0.1 version and not the latest 1.0.2 version. Kindly help me with the latest version.
BR
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Hi,
Thanks for a great theme. Recently I was working on the Delaware Theme for a client. I found a bug.
Whenever I was using “Portfolio Grid” or “Portfolio Carousel” in page builder, I was getting Fatal Error: call to undefined function delaware_load_image() in inc/shortcodes.php while trying to publish or save a page. This was in delaware-addons plugin. So I dug up a little bit and found that a file from theme in inc/functions/entry.php was not included for admin user. I fixed it in the child theme we are using. I am not sure if I am the only one who faced this.
Thanks
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Purchase code: a89ffc87-4cfb-4db1-9d43-1e655ec25b14
SPANISH: Se han añadido servicios a la página principal y hemos configurado el elemento para que lo muestre en tres columnas pero siempre lo muestra en una por más intentos que hago.
ENG: Services have been added to the main page and we have configured the element to show it in three columns but it always shows it in one, no matter how many attempts I make.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Problems when editing a page, HTTP ERROR 500 appears
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Domain: http://www.theaccountingguru.in/
The contact form in the slider is showing fine but when i look in tablet or mobile view its getting cut or vanishing…........
Please update and rectify….. Also please update how to make it right
Awaiting reply in anticipation.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Hi guys, I am unable to edit the any page from the back end but the front end is working same issue on 2 different folders.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Hi together,
I’m currently setting up my page with the Delaware Theme and would like to have the services and cases page 3 times filtered by categorie.
How would this be possible?
Thanks for the help!
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
In the middle of building a site with this theme and WordPress auto updated to 5.0.1 and now my backgrounds have all changed and we can’t figure out how to get them back the way they were. I believe they were white, now they are all red lol a bunch of weird stuff.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
Thank you, what is the normal wait time for a response to a support ticket?
Hi,
Maximum response time is 24 hours. U will get reply today soon
Thanks
Hi, Thks for this template ! I can’t find where I can change the icon on the service pages (in the yellow squares). Where can I find the library and the icon names please ? Regards
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
installed the theme and when I try to edit any page it gives a serious white screen error with the following error: a client reports this same error to 27 days ago please send an update of the topic or inform how I solve this urgently need to launch site in the second:
Fatal error: Uncaught Error: Call to undefined function delaware_load_image() in /home/apoiocor/public_html/2019/wp-content/plugins/delaware-addons/inc/shortcodes.php:522 Stack trace: #0 /home/apoiocor/public_html/2019/wp-includes/shortcodes.php(319): Delaware_Shortcodes->delaware_image_box(Array, ‘Opportunities w…’, ‘delaware_image_…’) #1 [internal function]: do_shortcode_tag(Array) #2 /home/apoiocor/public_html/2019/wp-includes/shortcodes.php(197): preg_replace_callback(’/\\[(\\[?)(delawa…’, ‘do_shortcode_ta…’, ‘
[vc_row full…’) #3 /home/apoiocor/public_html/2019/wp-includes/class-wp-hook.php(286): do_shortcode(‘
[vc_row full…’) #4 /home/apoiocor/public_html/2019/wp-includes/plugin.php(203): WP_Hook->apply_filters(‘
[vc_row full…’, Array) #5 /home/apoiocor/public_html/2019/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(1520): apply_filters(‘the_content’, ‘[vc_row full_wi…’) #6 /home/apoiocor/public_html/2019/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(465): in /home/apoiocor/public_html/2019/wp-content/plugins/delaware-addons/inc/shortcodes.php on line 522
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
I have already opened a ticket without an answer, please answer my urgent ticket and solve this problem flagged by another user 28 days ago in a next update, or put some reference in the documentation so that new buyers like me do not have to go through same problems I am here without being able to change any page because of this please solve as soon as possible https://steelthemes.ticksy.com/ticket/1823021/
Hi,
We replied your ticket and waiting for your reply
Thanks
Hello, thank you very much for the help, the support is very good I was able to solve my problem with the new update of the theme, I really liked the quality of the theme congratulations for the work.
Hi,
Thanks for your feedback. Please give your valuable 5 star rating 
Hello, I bought this theme and gr8 work done, But there is an issue am facing i.e I am unable to edit some pages as it showing an error saying this page isn’t working, then I tried deactivating all the plugins and then it was working fine, so tried activating plugin one by one to figure out which plugin causing an error, then after I found out it was a plugin called Delaware Add-ons which causing an error. Please have a look into the issue and revert me back asap.
Thank You,
Best Regards
,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100013900 our support team will help you ASAP.
Thank you very much! 
i want to buy the theme but i want to ask first if it supported RTL because i want to use as Arabic language ??
Hi,
The theme doesn’t support RTL
Thanks
Hi , i want to by your theme but first i’m asking if RTL Supported? because i will use it to Arabic language
no one here can answer me ?
Hi,
The theme doesn’t support RTL
Thanks
it’s allowed to make it RTL so i can buy it ?
Hi,
You can do it customisation. But we not help you
Thanks