192 comments found.
Hi when is the new update expected
Thank you for contacting us.
The new version will available on next week. Please wait for us. We are checking the last step.
Thanks.
i purchase the theme and install in my word press but now problem is i cant get wp-login page now.
Thank you for choosing our product.
Please provide the site info, FTP account to our contact@nootheme.com email. We will help you check it soon.
Thanks.
Even if I’ve setup the demo content, it always “reminds” me to set it up, again and again until no end.
Perhaps checking this bug if you have time.
Always sending me back to:
/wp-admin/admin.php?page=jm-basic-setup&action=skip
But I can’t “skip”... it “suggests” that I install, again… even though I’m already fully installed, demowise.
Thanks!
Thank you for contacting us.
Can you submit a ticket to our support site and give us your site info? We will help you check it again.
Maybe the issue from the cookies.
Thanks.
I am interested to buy this theme. but I have some questions. 1. In the resume module can I get the custom field to add. 2. any shortcode to display that field in the front end. 3. I need to add and show gender, age, hired/not hired option in a resume and search field. 4. can I get demo of backen to see it is useful or not. 5. also I buy a job monster theme but I didn’t use since 1 year but now I am using but I get an error when I install the theme (link does not exist.) please help to resolve this. is there any time period restriction to install or use the theme.
Thank you for contacting us.
1,2. We don’t have the widget to get the field from resume. The custom field only displays on the resume details.
3. You can add more field to resume submit.
4. Sorry, we don’t have the back-end demo account.
5. For the jobmonster, you can go to download and get the last version form us.
Thanks.
is it possible to upload a list of job location?
Thank you for contacting us.
Yes, we have support the way to import the job location or job category from XML or CSV to our theme. Please check the TUT from Jobmonster theme about the job location import. http://wp.nootheme.com/docs/jobmonster/#how_to_import_job_location
This theme have the same feature as JobMonster.
Thanks.
I don’t find JobMonster > Dashboard > Noo Jobs Import in this theme. Can you tell me where is it? I have jobica not JobMonster
Please extract Envato package file, you will see the add-ons noo-jobs-import.zip file. Install that file to your site as the plugin, you will have the Noo Jobs Import feature.
Thanks.
I want to buy this theme and I can’t believe the same person owns Jobmonster and this theme. How do you have 2 beautiful themes and have horrible support. The same bad comments and poor responses. Always giving excuses if it is not genuis supporters are offline it is your prigrammers are busy. Too busy to provide excellent service. I can imagine the number of sales you have lost by people reading through the comments and not everyone will comment like myself.
Thank you for your comment. Yes, we are having the issue with the support. Our supporter has left a company and we are trying to control that. We will try to update our theme better to avoid the support time and issue in the next time.
Thanks.
Interesting to see you replied so quick to my comment. Well I know there are situations one can’t control but as a business if an employee leaves that shouldnt affect your customers. I really like the themes so what I will do is I will keep an eye on the comment section especially jobmonster if there is an improvement in your support and responses then I will buy. I am sure there are many people who will be doing the same as well because excellent support is very important for business growth.
Hi Again.
Yes, we are trying to improve our support time. Thank you for interesting our product.
If you still have any question, please let us know again.
Thanks.
What is this, is this the way you generally work? If it is so, I don’t want to use your theme. Sorry, I think you need to refund me immediately.
Thank you for contacting us.
We have offline at the weekend and maybe have a different timezone. That is why you see the offline when going to our support site. We will check and reply to the message when we available. If have any issue and need the support, please send an email or ticket to our support site. We will help you check it soon.
Thanks.
Hi! Will you be able to respond to my ticket today? I am seeing you online.
As I see, you have changed your site to another theme. Please send a refund request to Envato, we will refund money to you.
Thanks.
I have requested the refund, please process it today!
Thanks.
Will there be an update for the mobile version of the dashboard? It is displayed very badly.
Thank you for contacting us.
Can you give us some screenshot about the mobile version? We will check it and make it better.
Thanks.
I am really losing it now. It’s been over 2 days and no response to my support ticket.
If you are unable to provide timely support, I would like the following
1. My refund + 50 dollars of time wastage per day for each passing day as a penalty.
You have wasted a lot of my time.
Thanks.
Sorry for the late response.
We have checked and replied the ticket on our site.
Please check it again.
Thanks.
Hi!
Sorry does not help really! Your support sucks big time. All I do is wait for your reply which comes after 3 or 4 days.
This is unacceptable.
I would like a refund and PENALTY for my time being wasted.
Thanks mir
Thanks.
I think you are misunderstanding. You must pay for the time you wasted all this while. You think just refund is ok? You deserve a penalty for your absolutely disappointing support.
How we can help you? Yes, we know our support have delay, and we so sorry for that. We will progress the refund for you soon.
Thanks.
Hi when is new update coming, please see there are many errors in the jobica theme. I can not make it live until errors are removed.
Thank you for contacting us and sorry for the late response.
We are updating the theme, the new version will be available soon. It will fix the bug and will have some new features.
Thanks.
Pre sale question for Jobica:
I already own job monster- purchased 2 months ago.
1. Can resumes have a perm link?
For example, if my name is XYZ and I create a resume, can my resume have a link,
examplesite.com/resumes/xyz002
or something? Can there be an option for the end user to choose it?
if you don’t have this feature, can you built it? how much extra will you guys charge?
2. Additionally what does job refresh mean in the resume?
3. Is there a way the user after creating an resume and then export it into a word or pdf file?
If not, can you build this feature? tell me the extra charges for this. thanks. 
Thank you for contacting us and sorry for the late response.
1. For the resume link, we get the link from your resume title, not from the candidate name. I’m afraid this is the default of WordPress, we can’t change the permalink.
2. Are you talking about resume refresh on the resume package? The feature to refresh the resume posting time and make the resume go to the first of the listing.
3. On the resume details, we have the print option – where the owner can export the resume.
This theme base on the JobMonster core and will have the JobMonster features.
Thanks.
Where can I find the resume link, I need a feature wherein the end user should be able to select the resume perm link, I can pay extra, please confirm if this can be done. Please.
The permalink also render from the title if you can see the dashboard as this https://prnt.sc/p301k9
Thanks.
I want a feature wherein end user can change and select this as per his wish, I am ready to pay extra, tell me if this is possible and how much do I need to pay.
Thanks.
Support responded very quickly at the beginning, unfortunately now that I have thoroughly read the template and found a few bugs, I have not received any answers for several days. Version 1.0 should already work in a way that allows proper use. I am currently disappointed because I waste a lot of time finding errors, reporting and attempting to fix.
Thank you for contacting us and sorry for the late response.
We have checked and fixed all the ticket issue on your site.
Please check it again.
Thanks.
Hi, installed the theme but all links are taking to wp.nootheme.com
Hi, How to browse resumes by categories and locations
We are develop the widget to browse the resumes by categories or location as the job. It will available in next time.
Thanks.
I purchased your jobs-monster theme and its less than 3 months, I want to buy your new theme Jobica, can I simply download and upload it, will it work? or do you recommend me to install it freshly? Also, I am interested to buy jobica, can you give me some discount as it is just 2 months i purchased jobmonster. thanks.
My website is https://www.jobsfox.com
Thank you for contacting us.
We are discount this theme in introducing time. The Envato doesn’t support the discount code, please buy this theme if you want to purchase that theme, with the price is 39$. The theme base on the Jobmonster, so it also easy to install and setup as JobMonster.
Thanks.
Hi if I want to have multilingual site with RTL and LTR which theme do you recommend jobmonstor or jobica
Thank you for contacting us.
Both our theme support the RTL language and multi-language site. For multi-language site, you needs to use the 3rd plugin.
Thanks.
I am sorry you are providing lousy support, taking days to answer query
Thank you for contacting us and sorry for the late response.
We have checked our support site, but we don’t see your account info. https://prnt.sc/p023jp
Are you submit a ticket to our support site nootheme.com?
Please check it and let us know again. We will try to help you soon.
Thanks.
Sir, when is new update coming with better smooth and clean installation?
Can you provide the site into to our contact@nootheme.com email? We will help you check the demo install again.
Thanks.
I am testing site on my local system
1. Use the database reset plugin to reset the database first.
2. Remove the Jobica core plugin and reinstall a new version.
3. Go to Jobica/ Quick Setup and click to import the demo again.
Please try it again, it will help you fix that issue.
Thanks.
Hi, installed the theme but all links are taking to wp.nootheme.com
The menu link still link to our wp.nootheme.com. Please go to appearance/ menu and change the menu custom link to your link.
Thanks.
Nice theme, GLWS
- Does your theme support Jobseekers Featured Memberships? I mean can I see package to the candidate as well?
- Does your theme has the custom field support? in Job applications I wanted to add some custom Questionnaire
- can I allow Employers to add custom questionnaire, so that they may pre qualify the candidate applied for job?
- I use razorpay for WooCommerce does it work with your theme
- Do I need to purchase any extra plugins for this theme to work like demo
- unfortunately, my logo is as similar to your logo https://jobzfi.com and is created 5 months back I am already using another theme but not satisfied with that so wanted to purchase this theme. I am unable to use razorpay in my current theme.
And one more thing Can I use user nav roles to have a different menu for Guests, Employers, and Candidates?
Why is that a presales question taking so long to answer?
Hi there is a glitch in the demo page http://wp.nootheme.com/jobica/resume-package/ when we select more info a modal opens and its trying to escape from the mouse pointer…
you have not answered my questions yet… I wanted to buy this theme yesterday
Thank you for contacting us and sorry for the late response.
1. Yes, we have the package for the employer to limit the access to the candidate details or candidate contact.
2. Yes, we have supported the custom field for job posting, resume posting, candidate profile, company profile and application form.
3. The employer can’t add the field to the application form. Only admin have permission to add the custom field from the back-end.
4. Our package base on the WooCommerce, so you can use razopay for payment method.
5. No, you don’t need purchase another plugin to have the site like our demo.
6. As I see, your site as maintenance, I can’t see your site logo. I’ll be back later https://prnt.sc/ozl6gx
7. I’m not sure about the user navigation for each user role. I need to do some custom.
8. Thank you for feedback about the resume page. We will check and update it soon.
Thanks.
Hi! Thanks for the reply, As I am under urgency, I couldn’t wait longer for your reply, I hove bought Job Career theme, and also Changed my logo to be unique. thanks
Thanks.
Hi! I. noticed that your employer demo is not logging in? and also you do not have social logins in your demo, does your theme support social logins? And also the Package modal issue isn’t solved yet?
We have fixed the package modal on the local, we will update to our demo site soon.
Thanks.
hi! The package modal is still a problem, I have opened a support ticket for Facebook Login, and footer! please respond
Hi! Your theme is awesome except few small things, but your response timings need to be worked out…. I have 2 support tickets open , please respond soon
I am really loosing it now! you really need to respond the support tickets. Time is getting wasted because you are not responding….. Its bee 48hrs since I opened the tickets
Thanks.
I will give the FTP, But there are still more issues will you constantly be with me to support or should I wait 3 days to get a response?
Thanks.
Its working right now please check it
Yes, I’m on your website.
Hi! Can you please resolve the issue ASAP
As I see, you have changed your site to another theme. Please send a refund request to Envato, we will refund money to you.
Thanks.
Is it possible to hide the list of candidates?
I do not want companies to be able to contact my candidates (or find them on social networks).
I am a recruitment firm. I would like candidates and companies can not get in touch without me being the intermediary. I would like to control all contacts between the two parties.
Hi.
Thank you for contacting us.
Sorry, we don’t have the option to hide the list of candidate, but we have the option to limit the access to the candidate listing for the employer or employer with the paid package. https://i.imgur.com/yfdCzFS.png
I’m not sure about the requirement “I would like candidates and companies can not get in touch without me being the intermediary”. We need more time to research.
Thanks.
