308 comments found.
I am interested to purchase this template and want to installed in wordpress server
Yes, U can. We will help you after purchase.
Thanks
Another problem. Whether the theme is compatible with wp. 5.2.2. Thank you!
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much!
Woocommerce > Settings > Products > Display. I didn’t find “Display”.why?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Woocommerce > Settings > Products > Display. I didn’t find “Display”.why?
Hope u submitted ticket. If not please submit and send me ticket id.
Thanks
5281-6388-7026-5754.this?The first purchase is not clear.
Hi, We not give support here. Please submit ticket here – https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much!
Hello,
I recently purchased the Factory Theme and would like to install it with the Demo Data. Will you please send me instructions? I installed just the factoryplus.zip file, but it’s missing template/demo pages.
Thank you!
Sara
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Can i know how to install the 1 click demo impart? I want to be able to design off the demo theme. Thank you.
I want to know how do I edit of the demo i saw when i purchased the item. Kindly let me know the instruction. Thank you.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Hello, My Header ( https://belemaoil.com/) is having issues on the backend – Appearance – Customize – Header , is broken. Please how do i fix it because i have to do some changes there. Help Please even if is through the code. Thanks
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
hello,
please we have a problem with google map since more than two months, it is not showing in the site (the google map of wp bakery).
i have update all wordpress, php version, wpbakery, all plugins & the theme .but it did not solve the problem. the API used is correct, and also not expired. could you please help us with this issue.
i also try to submit a ticket ,after renew support , but it always show me error.
thanks mohamed
it is ok now , i have confirm the ticket
Hi,
Hope you got reply.
Thanks
Hello, please we are using factory plus on our site, we have problem with google map of factory plus , it not appear. there is any problem with it? i have made all updates (wordpress & factory plus), even i have wp bakery licence.
thanks
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Hey Guys, I see a list of Factory Plus items, but how do I update the theme and where would I find the version of the theme?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Hello,
Please i want to ask about the updates of the revolution slider & the WPBakery Visual Composer , as they was inside the theme .
thanks
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Hi, I installed your theme here http://2n1media.com/neoauto/ It looks like Factoryplus VC Addon plugin is causing a trouble. My login is User: admin Pass: H0os4vR!92 Thanks.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Hello, how about? ... I have a question about how the projects are shown, I do not understand why the projects that are not translated into English appear on the English page, it is assumed that when they have translation they should not appear, no ?
I do not know if to pay the support again so you do not assume the errors, as happened to me before …
Thank you!
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Hello! Excuse me, where is the style switcher set? Thank you!
Hi,
Style switcher is for demo purpose only. For more details https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Hi,
When i can find a list of code for factory icons?
In CSS is that class factory-interface::before and I need to change it.
Thanks.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Ok, I open new ticket
- I Want to Disable Button In Header Section - And In Top bar i cant set 4 Column
Right Top bar – Extra right – Extra Left – Left
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Excuse me, where is style switcher set?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
Good day all, Please i purchase this theme from your platfrom but after installing it the demo content is not showing on my site..
Please kindly look into it to fix this error https://hopsonintegrated.com/wp-admin Username: admin Password: Love@2019Note: the first letter of my password is in Capital Letter (L)
Please treat as urgent.
Thank you in anticipation
Regars AK
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much!
Hi. I didn’t get any reply when I sent many times to the author. After I installed the demo, it looks different from demo site: http://demo2.steelthemes.com/factoryplus/home-page-1/?header_layout=v1.
http://laengineering.com.my/mock/ it doesnt have top bar. Though the top bar is suppose to appear. Kindly assist. Thanks. Email me in caylene@dinno.com.my.Hi,
Please give your ticket id.
c8a08f39-56fb-4c48-8ec5-a18c5c73884b
Hi, I’ve installed this theme into http://laengineering.com.my/mock/ but it doesn’t look like the demo http://demo2.steelthemes.com/factoryplus/home-page-1/?header_layout=v1. The top bar doesn’t appear though it should appear.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 
How are you doing! Excuse me, I accidentally deleted the slide. Can’t import the Revolution slider now, can you help me solve it? Thank you so much!
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100007479 our support team will help you ASAP.
Thank you very much! 