262 comments found.
Definitely ready to buy!! Quick pre-sales question first…
Just want to make sure.. is this theme is still fully compatible with SoundCloud? (heard they’ve made some changes to API)
If so, would it be possible to embed specific SoundCloud sections (Playlists, Likes, Reposted Tracks, Albums) and have them automatically retrieve updates as new changes are made (liked, reposted, etc) though SoundCloud?
Less important but also curious.. is similar functionality possible for playlists on Spotify and any other services?
Thank you so much in advance!
Hi, you can add the embedded SoundCloud code and this will always work, since it does not depend on the theme code. Regarding Spotify, it should also work, please take a look on the URL below: https://en.support.wordpress.com/audio/spotify/
Is there a way I could make Buy Ticket button on click pop up content box with all the information about the event?
This button : https://prnt.sc/ozdxuo
Hi, I am not sure I fully understand what you mean, can you please offer an example? Also, please open a support ticket on our ticketing system, located at http://smartwpress.ticksy.com. Thank you!
How long does it take to install the Thunder demo content? It’s taking forever! I’ve tried 3 times and it just goes and goes and goes.
Normally, it should import the entire demo in a couple of minutes, depending on your server capabilities. Please open a support ticket on our system – http://smartwpress.ticksy.com – and I will take a look on your setup. Thank you!
Hello, I’m trying to get access to Support Page. But seems that this page is not working, Ticket #2100063. Page just not uploading
Hi, can you please try now? The ticketing system seems to be working, please access directly your ticket at this URL: https://smartwpress.ticksy.com/ticket/2100063
Hey there, just a short pre-sales question: Is it possible to add Bandcamp as social media icon as well as using their embeeded code player? I guess it’s similar to the Soundcloud integration.
Hi and thank you for being interested in Slide Music WordPress Theme. The social icon for BandCamp is not implemented at this moment, but we can add it for the next theme update. Once you purchase the theme, please open a support ticket and let us know about your request. Let me know if you have more questions.
Thanks and purchased 
Thank you!
saludos
Hello
Ever since your recent update was applied, the area above my music player is wonky. Please help! JohnEricBooth.com
Hi, can you please send more details using the contact form on my Envato profile? Thanks.
SENT
Thank you!
I have an issue where certain customers are unable to locate their address, it doesn’t seem to follow any pattern? Is there any way this is a theme related issue?
Hi, can you please offer more details about this? IS not clear for me what is the address that you are talking about. Thanks.
Hello, I realized that you updated today new vers of theme music slide
I’m trying to change the logo on the header thoughg Theme settings, but its not working.
When I’m changing it, I can see changes only on sticky menu.
how to solve it?
Thank you!
Hi, the theme offers the option to use a custom logo for some individual page and most probably, your page has a custom page related logo. You just need to remove the custom logo for that page from the custom meta box under the content area. Please also check my answer on the ticketing system.
Hello, first, thank you for this great theme I have been using for more than a year now in my main music website.
In the latest update, I used the Envato Market plugin. The WP Bakery Plugin was not updated: I am still at v5.6. I understood in the above comments of three months ago that it should be 5.7. The current version is 6.0.3. As long as everything works (5.6 appears still compatible with my version of WP) and that there is no security issue, I’m fine with keeping an older version, so no worries.
Could you comment on this? Did I miss a step like having to do something more than just updating the Slide theme?
Hi, on each theme update we are also updating the premium plugins that are coming with the theme. The current plugin version that is coming with the theme (released on 04 April) is 5.7, we will release a new theme update anyway with the latest versions of the premium plugins. If you want to make sure that you have the latest plugin version that is coming with the theme, please go to Appearance – Install Slide Plugins. If something is not clear, feel free to post a comment here.
Thank you very much. It worked like a charm
No problem, I am glad that I could help.
Hi, Can I get an access to admin demo for this theme? I wish to see how is the event plugin working and some other stuff before buying it. Thanks
Hi, I don’t have a setup for this kind of test, but I can offer you a 7 days refund guarantee if the theme does not fit your needs. If you don’t like it, just open a refund request and mention about my comment. Thanks!
Hi, good job for this theme. We use it for our main website, we plan to launch 2 satellite websites with your theme, do we have to pay other licenses?
Hi and thank you for choosing Slide for your project. If you need to create two different websites on different domains, then you’ll need new licenses. If you plan to buy a second license for Slide, please let me know and I will offer you a small discount.
Thank you for your reply. Yes we need to create 2 different websites on different domains. We plan to buy 2 licenses for Slide, it would be great if you can make an offer. Best
Awesome, please drop me a short email using the contact form on my Envato profile. Thanks!
Hi, is it possible for me to sell the audio download on my website instead of linking to amazon and the rest?
Yes, it is possible by creating digital WooCommerce products
Hello, can you tell me, where do I get the Childtheme?
Hi, just open a support ticket or send me a short email usong the contact form on my Envato profile, and I will send it to you. Thanks
I know I don’t have support anymore, but it’s all about the Childtheme. This is not a service of support for me. Can you make this for me available to my e-mail address? Thanks in advance!
Hi, just drop me a short email using the contact form on my profile and I will send you the child theme. Thanks!
Hi again, I’m adding dates on the Events page but, can I change the order they’re display? I mean, the page is showing the closest date at the bottom:
https://tomabellaoficial.com/tour/ (I need it to be first the 6th, then 11th, and so on…), any suggestions? thx!Hi, on the Upcoming Events page template, the dates are sorted starting with the very next event. If you are using the WPBakery Page Builder events element, you can change the order from the element options. If something is not clear for you, please open a support ticket, we’ll help you.
Hi there. The demo content has a shop page, but there’s no mention of this anywhere. How is this integrated? There’s no mention of WooCommerce, etc. I purchased partly due to this feature. Thanks.
Hi, you just need to install WooCommerce plugin – the most popular WordPress solution for eCommerce(it is free), the eCommerce functionality is based on this plugin. You can see this on the theme description, that includes a section about the WooCommerce compatibility(just check the item description here, on ThemeForest). Please let me know if you have more questions or something is not clear.
Hi, how can I get the PSD files? Thank you
Please open a support ticket here http://smartwpress.ticksy.com and send us your email address, we’ll send you the link to the files. Thanks!
Hi! Have a way to insert the link in the image in this page: https://www.neymatogrossofaclube.com.br/galeria/ I see the link in title and date, but need to insert the link in the image too.
Hi, please open a support ticket and we’ll help you. Thanks!
I’ve used api key and did all other settings. but some reason it says an error when I try to subscribe. it says “A problem occurred, could not register your email.” Can you please solve this?
Hi, can you open a ticket regarding this issue? Thanks
Hi, any news on this?
Hi there. Pre-sales question: Are the demos designs ‘interchangeable’ to create a custom version? Thx in advance
Hi and thank you for being interested in Slide theme. The answer is yes, you can create mixed versions by using different elements from the demos. Please let me know if you have more questions.
Thx for your quick answer. And yes one last question! The music player that comes with the theme can play music continuously even if I navigate to different pages on the site? Thx again.
Unfortunately, at this moment the player can only play the music on the page that is used, if you change the page the player will stop.
