34 comments found.
I’ve bought and renewed the license a couple times for support issues and just hoping you can answer a quick question about having the Logo, in the header, be clickable to link to the Home page.
I see this is available on the Preview here. I am at the latest version of your theme but I see nowhere in the Theme Options to add a link or if I go to Customize in Appearance. What am I missing? I have done the usual plugin deactivating to see if a conflict. Normally it just links automatically. I even tried plugins to change the link in a logo and they did not work, as there is probably something blocking it. It does work when I use a default wordpress theme.
Hi,
I see you emailed me too, I replied you there.
Thanks…. it looks like it is working now with the new header file
hello, why does the website make a critical error with the new wordpress version? remedy?
thanks for the support by email, it’s working again.
Hi, I don’t have the item for the template settings (colours, logo etc,.) in the backend. Why? I have already sent an email with admin access. please help.
Hello,
Replied your ticket with the solution.
Like vanessapr, the mobile menu stopped working on my website after updating Wordpress. Wordpress is updated to 5.9 and the theme is 2.6. I’ll renew support and send a ticket through your support link, but just leaving this here to help expedite things, as we are getting many complaints from people not able to use the website now on their phones, and maybe provide help for other people with the same problem.
Hi,
Thank you for renewing the support, I have replied to your email.
Hi, is this theme PHP8 Compatible?
We have a client using this theme, but we are hosting for them. Website bombs when switching to PHP8 so just need to check if the latest version of this theme is compatible since it looks like it was updated back in Dec 2020, around the time PHP8 was launched.
The actual issue could be Wordpress or Plugins as well, but currently we don’t have access to the website back end so just want to check with you.
Thanks!
Hey,
I have not tested it on PHP 8 yet, will do it soon. Further assistance I can only provide if messaged from the account theme is purchased from.
Thank you, yes, we didn’t buy the original license as another developer created the site, but we need to advise the client if they should stay on this theme or move to a new one as our hosting in moving to PHP8 next year.
hello, my client uses the workshop plus theme and the mobile version isn’t displaying the menu. Is this being worked on? Will there be an update? Thank you
Hi,
Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
Hello, Is there any way to change the fonts?
Hi, I recommend you try this plugin https://wordpress.org/plugins/easy-google-fonts/
When will be ready the theme auto update at Envato Market?
Hey,
Auto updation features will be coming in upcoming update very soon.
It came sooner than I believed! Thanks anyway! Excellent theme, very flexible and excellent support too!
Mobile Nav is not working with latest theme (2.4) and wordpress (5.6). I’ve disabled the plugins folder and still having the issue. Also, several console errors about Google API (maps and Analytics) not working
Thank you for reporting, just fixed and updated the theme.
That did the trick, thanks so much!!
Hello, how i can change currency on PRICE page, US dollars are set there. No way to choose currency in Pricing plan
Hi,
Thanks for purchasing the theme. You can edit the price/currency by editing the module in Page builder https://cl.ly/bf1a25f5b644
Hi, no its doesn’t work. You have US dollar symbol 2 times, http://ado.lv/1.png http://ado.lv/2.png . check attached screenshots. Also how i can delete /month after price?
Hi,
Sorry about it, I am surprised no body else reported it yet, I fixed and submitted update 5 mins ago. Here are the instructions to update the theme https://kb.bolvo.com/docs/general/how-to-update-the-theme/
Hi, now i can change currency symbol. But how i can disable /month ?
in the hint you wrote: “What time above price apply to, eg /month etc. Write disable in exact same case to hide it.”. I wrote disable in Per month field. but its still doesn’t works 
Also where i can edit bottom side? https://ado.lv/3.png . Logo, Our Services, Get in touch ?
i found 
Theme options -> General settings -->Google analytics .If i set my google analytic code. It’s doesn’t works.
Hi,
To remove /month, just leave it blank, Footer can be edited in appearance/widgets. Google analytics I had to disable because of new TF requirements that its plugin territory, so I recommend this plugin https://wordpress.org/plugins/goolytics-simple-google-analytics/ Also I request you to use proper support channel for steamlined support https://bolvo.com/support/ .
Hello, I have purchased this theme, and got issue with posts display. I have sent ticket and now for some reason i cant login with my mail to see your answer. I cant make new account for ticket cuz i have already used purchase code in first ticket. Can you help me somehow? Regards
Hi,
Sure, here is the answer to ticket. And yes, you can reuse a valid purchase code to create new account/ticket.
Hi,
I am not sure why related post module is not visible, I will do some checkups on upcoming update of theme. For now I have done a workaround I hope it will work for you for now.
About slider, yes, This slider is very popular plugin and there is setting for everything, for navigation or arrow just edit the slider, go to Slider setting tab and here you can find navigation tab https://cl.ly/6247568cefce where you can set arrows or bullets as needed.
Please note that they will not appear if you only have 1 active slide, like you do now because you deactivated the other 2 slides.
Is there a widget section on the header to add phone number/hours. Is very important for this kind of business to have a visible contact number. Thank you!
Hi, Sorry, no, header is not a widget, its just a logo and Menu.
After updating to wordpress 4.9, as I was forced to, and updating visual composer using your Install Plugins download in Appearance the Horizontal styled tabs are now showing as vertical. Like : T A B 1
I sent a ticket into your support system but I see that you don’t have the tabs on the demo site anymore on the About page. It used to be right above Meet Our Specialists http://livedemo.templatation.com/workshopplus/about/
Is this a known issue? Will this be updated soon? Hopefully your support system can help out because this is an important part of the website for the client and it is effecting any Tabs usage.
Edit: the comment system is not allowing for my TABS1 example to be shown properly. It should be seen as T (next line) A (next line) B (next line) S (next line) 1
The support ticket was answered and fixed with some custom css. Thanks.
I am having people say that the mobile menu with the newer IOS 11 is cut off on the left. It is still fine on IOS 10 and on android devices for mobile phones. Is there a quick fix I can do in the custom css or something to fix this? I can email a screenshot if needed.
I was testing in the browser and noticed that it does get cut off starting at about 470px and then resets to a more middle position at about 375px. So I added the following custom css and it fixed the issue in the browsers when I make them thinner from left to right. Now I will have to wait to hear back from iphone users. It could have been a resolution or screen size issue on their phones and not the IOS version. If the css below fixes it I won’t add a reply. If it does not fix it, I will make a reply here.
@media only screen and (max-width: 470px) and (min-width: 375px){ #header .nav-holder .nav-footer ul.nav > li > a { padding: 7px 20px 7px 105px; } }
Ok, so that did work to fix the issue. The people were viewing it on an iphone plus
Hi,
Sorry for delay in replying, apparently the problem is solved, if not please create ticket like you did earlier.
Hello, is this theme compatible with .php 7.0? If not, which .php version is ideal for this theme?
Hi,
It should work fine with php 7, are you facing any problem in php 7 , if yes. Please contact me with full details from here http://templatation.com/support/ including URL and wp-admin(if possible).
Hi, is there a way to change the way titles display on mobile? They look fine on a standard screen but on mobile I’d like to center them and move the red accent line down. Example on: rtautocentre.co.uk
Hi,
I would not suggest it, it will look like this https://cl.ly/2W1m1q0J2S2N if you are ok , I can suggest you css on Monday.
Hmm, is it possible to centre the red line also?
Ok, is it possible to centre the red line also? – sorry duplicate message
Hi,
Please contact me with full details from here http://templatation.com/support/ including URL and wp-admin(if possible).
I can not send support messages, I fill all fields and get this error: Validation errors occurred. Please confirm the fields and submit it again. Please help me.
Hi,
Sorry for the trouble, you can email me directly at templatation@gmail.com
not working related post settings
Hi, Sorry for confusing you. This Module was abandoned in later versions. You can use the Default WordPress widgets as VC module to show posts.
Hi, the home page slider doesn’t resize on mobile. Is this expected behaviour or an error?
Hi, Do you see same issue on demo site also ?
Hi, yes demo is the same.
Thanks for notifying, I am checking and will update you asap.
That’s great, thank you 
Good morning, is there any update on this yet?
Hi,
Yes, I fixed the issue as you can see on demo url, and submitted update.
Hi there, thanks so much for the fix on this. Unfortunately I am still struggling with the slider and hope you can help me out. I will email the details.
Hi, Where can I add Google analytics code? Normally there is some field for it in the settings but I can’t find anything. Thanks,
Shelley
Apologies! I just found it
Okay !
