66 comments found.
Presale question: This item is licensed 100% GPL. – is it true? I can use it on many projects/ domains ?
Hello,
Regular License implies use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee. Please check this link for more info about licenses.
You can use 1 theme on 1 domain.
Best Regards,Can the tracking be integrated with Aftership wp plugin??
Hello,
Aftership is a WooCommerce Tracking plugin. So it involves the use of WooCommerce plugin. WooCommerce is not included into the theme by default. So some addiotional stylesheets are required for the Woocommerce integration into the theme. You may try using the plugins with the theme. In case some additional stylesheets are needed for their full compliance with the theme, our Customization studio can create them for you for an extra fee.
Best Regards,Hello there: i want to create a site like https://shiptime.com/ or https://secureship.ca/ with the same functionalities. Can this template do this with apis and plugins?
Hello,
Thank you for your interest in our theme!
After the installation the theme will look exactly like the demo. Please check this documentation link for more info on the theme features and functionality as well as the plugins included into the theme http://freightco.themerex.net/doc/.
Please also note that the theme shipment tracker is not functional and is used for demonstration purposes only as each user will want to have some specific shipping company/service. In order to track the status of the cargo, you should use the specific widget provided by the shipping company.
You may try using the https://wordpress.org/plugins/order-tracking/ plugin or any other plugins with the theme to add the functionality as on your sample sites. In case some additional stylesheets are needed for the plugins full compliance with the theme, our Customization studio can create them for you.
Our Customization Studio can also add the extra functionality to the theme. Please submit the ticket at https://themerex.net/support/ into ‘Get Customization’ category for more info.
Best Regards,Is there a Tracking Number for demo? I need to see how it looks like. Are you able to send me some more information?
Hello,
Thank you for your interest in our theme!
Please note that the theme shipment tracker is not functional and is used for demonstration purposes only as each user will want to have some specific shipping company/service. In order to track the status of the cargo, you should use the specific widget provided by the shipping company.
You may try using the https://wordpress.org/plugins/order-tracking/ plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.
Best Regards,Hello guys. You’re get a quote is exacly what i’m looking for. Is it possible to add woocommerce on it?
Hello,
Thank you for your interest in our theme!
The WooCommerce plugin is not included into the theme by default. The WooCommerce integration is possible by means of some extra customization only. Please submit the ticket at https://themerex.net/support/ into ‘Get Customization’ category for a quote.
Best Regards,I am trying to update the meta description and title for the /services/ post type, however I can’t seem to modify this through yoast. How would I got about making this change?
Hello,
Thank you for contacting us!
Could you please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team. Best Regards,Its right there shipment tracking. Where is it in my dashboard? Money Wasted!!!!
src=”http:// That also makes my site appear as insecure. The pictures from the demo data, links are http. Why did I buy this theme!! Do something about it. This is the worst job done by theme rex. I am so disappointed.
Hello,
Thank you for choosing our theme!
Please take my apologies for delayed reply, we do not work at weekends.
Contact Form 7 is used for Shipment Tracker link https://prnt.sc/kyxlzu
Please note that the theme shipment tracker is not functional and is used for demonstration purposes only as each user will want to have some specific shipping company/service. In order to track the status of the cargo, you should use the specific widget provided by the shipping company.
You can easily replace the images with your own to fix insecure links. Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/. Thank you!
Regards.
presale question. Can I incorporate this to the shopping cart so that the cart will calculate the rate?
Hello,
Thank you for your interest in our theme!
Please take my apologies for delayed reply, we do not work at weekends.
Woocommerce plugin is not integrated in the theme by default. You can install the plugin, however you may need to create additional stylesheet for shop/product pages. If there is a need our Customization studio can create them for plugin full compliance. To get a quote, please submit a request to category “_Request a paid Customization” at https://themerex.net/support/
Regards.
Hi there,
Could you kindly let me know the following:
a) Does this theme provide the ability to track items ( or support a plugin that does) – does it require compatibility with any particular software? b) Does this theme provide the ability to get an instant quote/quote calculator? ( I am not looking for a form that sends to an email, but an actual calculator) c) Is it possible to access the documentation for this, so I can see how easy it is to install? d) Does this theme come with video tutorials? e) I am planning to install this theme over the weekend and over the coming week – which days will you be closing over the next week, in the event that I find an issue that needs technical support?
Thanks and Kind Regards
Ozzy
Hi Ozzy,
Thank you for your interest in our theme!
Please take my apologies for delayed reply, we do not work at weekends.
a) By default, there’s no such option in the theme. You may need to install additional plugins to get this feature, however please note that we haven’t tested the theme for compatibility with any tracking plugins and can’t guarantee them to be fully compatible with the theme.
b) Absolutely! The theme is bundled with Calculated Fields Form – you can check it at http://freightco.themerex.net/get-a-quote/
c) Sure, you can view our online documentation at http://freightco.themerex.net/doc/
d) The theme itself doesn’t have video tutorials, however you can check our Youtube channel and find videos there – https://www.youtube.com/channel/UCnFisBimrK2aIE-hnY70kCA
e) December, 25th is an official day-off this week.
Regards.
Hi Emily,
Thanks for the message back. You mentioned in your list of features that it does have tracking – could you kindly clarify what that refers to ?
Thanks
Hello Ozzy,
Could you please specify which list of features exactly you are referring to. As it was mentioned in our previous reply there is no tracking option in the theme by default. You may need to install additional plugins to get this feature, however please note that we haven’t tested the theme for compatibility with any tracking plugins and can’t guarantee them to be fully compatible with the theme.
Best Regards,Hi Melissa,
Thanks for this – in your screenshot it says very clearly that there is a shipment tracking facility right under “shipment calculator ”. I was asking for clarification on this. If I am mistaken in my understanding, please forgive me.
Thanks and kind regards
Hi Ozzy,
The Shipment Tracker form on the demo is not functional ( Contact Form 7 is used for Shipment Tracker link https://prnt.sc/kyxlzu) and is used for demonstration purposes only as each user will want to have some specific shipping company/service. In order to track the status of the cargo, you should use the specific widget provided by the shipping company.
Best Regards,Hi I need to know if your theme support rtl please
Hello,
Thank you for your interest in our theme!
The theme is left-to-right by default. The RTL styles are not included. You can submit the ticket at https://themerex.ticksy.com/ into ‘Request a Paid Customization’ category for more info on RTL theme version creation.
Best Regards,I am trying to contact support, but your themerex.ticksy website is not working. Can you please help me in any other way?
Hello,
Sorry for the ticket system outage. We see you’ve managed to submit the ticket. It was replied. Please check it. Thank you!
Best Regards,Hello! which with the minimum requirements of my server, to install this theme?
Hello,
Please check this link for more info http://freightco.themerex.net/doc/#installation_theme_requirements
Best Regards,Pre-sale question: I want to buy this theme but I want to ask these question. Is the tracking system and get a quote system working properly. Are these function fully customizable. I mean change rate. configure locations etc. Can I have screen shots of both front end display of quote and tracking in use?
Hello,
Thank you for your interest in our theme!
Contact Form 7 is used for Shipment Tracker link https://prnt.sc/kyxlzu
Please note that the theme shipment tracker is not functional and is used for demonstration purposes only as each user will want to have some specific shipping company/service. In order to track the status of the cargo, you should use the specific widget provided by the shipping company.
Best Regards,
Hello I want to buy this theme for another purpose usage. For example I want to be use as a freight exchange. Can be posted announces by users and I can change for example the filters names, instead of any other to be implemented type of cargo, type of truck, etc. And also can be put some filter like for the example: Loading place (a city/country)- unloading place (city/country). Or you have another them that can be more easy used for what I want? Best regards, Alexandru
Hello,
Thank you for your interest in our theme! Unfortunately, adding these options to the theme requires some extra customization of the theme source files. There is no such functionality by default. You can select one of the logistics themes from our portfolio (for example, https://themeforest.net/item/translogic-logistics-transportation-wp-theme/19329142?s_rank=2, https://themeforest.net/item/fast-gear-courier-amp-delivery-services/19208834?s_rank=3, https://themeforest.net/item/logistics-transportation-warehousing-theme/18033127?s_rank=4, https://themeforest.net/item/global-logistics-transportation-warehousing/12188260?s_rank=6) and then contact our customization studio at https://themerex.ticksy.com/. Submit the ticket into ‘Request a Paid Customization’ category for more info.
Best Regards,Hi, i really interested with this template but can i customize the currency to IDR and set the delivery price within local state in my country Indonesia, like this website https://sentralcargo.co.id/ongkir
Hello,
Thank you for your interest in our theme!
Please note that the theme shipment tracker is not functional and is used for demonstration purposes only as each user will want to have some specific shipping company/service. In order to track the status of the cargo, you should use the specific widget provided by the shipping company.
Best Regards,
HI please the theme wont download and I dont know why
Hello,
Could you please be more specific on the issue? Do you mean you get some errors or issues during the theme intallation into Wordpress?
Also, please feel free to contact our support team at https://themerex.ticksy.com to get professional help on the issue.
Best Regards,
Hi does it include the tracking plugin
Hi,
Contact Form 7 is used for Shipment Tracker link. It has been mentioned in the documentation which is available online before the purchase. https://prnt.sc/kyxlzu
The theme shipment tracker is used for demonstration purpose only as each user will want to have some specific shipping company/service. In order to track the status of the cargo, you should use the specific widget provided by the shipping company.
Regards
hello guys … i really don`t know how to create a tracking number … can anyone help me ?
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
done
Please check the reply in the ticket.
Thank you!
pre sale question I try theme from elements.envato before sale and notice when try to edit layout with elementor not work,I search and try download older version of elementor but also has the same problem
Hello,
Thank you for your interest in our theme! Could you please specify what seems to be the issue? Did you see any error message? Could you please submit a Pre-sale ticket at https://themerex.ticksy.com/ – and provide us with the screenshots. Thank you!
Regards
Are the images in the demo included in this package?
Hello,
All the clipart images included in this theme are copyrighted to their respective owners and are not available for download with this theme. Clipart images can not be used without express permission from the owner and/or need to be purchased separately.
Nevertheless, you can request the clipart-related image IDs/references and .PSD files by contacting our support department.
Regards
Hello, The latest version of Elementor v2.5.5 causes to break the main header layout. Also the demo data doesn’t include the main form calculation. I’ve submitted a ticket #1932361, but no answer yet.
Hello,
Please check the reply in the ticket.
Regards
