80 comments found.
Not sure if this is a question for the revolution slider team but I added a button to my slider on the home page but have not been able to get it to work on mobile. The button is there but it is not clickable on a phone. Here is the URL
https://privacygenieapp.com/Let me know if you can help.
Your button is under other section on slider: https://prnt.sc/sfpcgl – please recheck it.
If you cannot figure it out, please contact our support for help: https://thememove.ticksy.com
Hi, my theme update doesn’t work. It send me that message “Update package not available” How can I do? Thanks
Please write an email to frank@thememove.com and provide your WordPress credentials, I’ll check this issue for you
Dear Team, When I change content on a page inside the WordPress backend unfortunately nothing happens on the websites frontend. The changes does not appear – even after hard refresh. Is this an issue with the ‘insight core’ plugin. Please need urgent help.
Thanks and regards.
Hi,
Please provide your WordPress admin’s credentials to my email: frank@thememove.com – then I will check and help.
Regards,
TM
I’d like to purchase this theme. However, when I check the performance (https://aeroland.thememove.com/app-showcase/) it doesn’t look too good. It has a couple of suggestions based on css/js implementation. Any plans on improving this so a website using this theme could perform well?
I’ve found a couple of websites using this theme, so they are on a live production environment, and they score between 1 and 16. Very bad results. Any plans to tackle and improve this?
Hi,
Thanks for your comment. I have fixed and the result is here: http://prntscr.com/r88m1x
Hi! It’s really nice and attractive theme with many options. I am one step away from buying this theme and now only one question holding me back. It’s about PageSpeed insight results. When I do a link speed test for link: https://aeroland.thememove.com/software/ then I get 11 \ 48. Could someone be able to optimize it for good results without breaking the structure of the theme files and other plugins? I’m asking because my content will be similar to content of demo link. Thanks
Hi stigmatizer,
You can try some optimizing plugin like WP Rocket, Fast Cache to improve site’s performance. The demo site includes everything which are not used in real site, so, it may don’t have the best score.
Regards,
TM
Dear Team,
Suddenly the “Insight Core” plugin makes the backend extremely slow. I googled around and I think this the “insight core plugin” makes my website slow because it is connecting to your server to receive updates. I think the connection between our server and your server is not good, so the request to our server is slow. I will have to add your server’s IP to the whitelist. Could you provide me with your IP address please.
Thanks! Serkan
(just sent you also an email.)
Hi metk8008,
Can you tell me what your email is? Because I cannot find it.
Same issue is still resulting … but different. The changes in the backend does not appear on the frontend. Is this again a server issue?
What is your email, dear?
Why does the VC Builder Heading widget have no option to link?
Hi,
You can use Text Block Element
Regards,
TM
But with that i cant set size, color, style…
It’s still working with Text Block Element. Have you tried it yet?
hello, do you have this template without wordpress ? html only?
Hi,
We only have WordPress theme for Aeroland.
Regards,
TM
Dear Team,
I have an unsolved issue the whole day and hope you can help me out.
We wanted to add another page to our website. So we looked at the demos you have on your website and imported through the InsightCore page one of this pages. Then we realised that the whole website was changed. We then took the back-up files from yesterday and uploaded it. But even after the upload the changes in the “Customize” area are still broken. How can we fix this?
Best regards, Serkan
You should update Insight Core plugin. If still meet any issue, please send me your WordPress admin’s credentials to my email: frank@thememove.com and I’ll check it
I build it up again one by one. No idea why these informations are not stored inside the sql content.
Anyway, thanks!
Hi,
You should customize the theme in the child theme, so, when you update the theme, you still keep the old customization.
Is there a way to see how common templates are set up? My demo import failed a couple times, so we never got the page examples.
Hi there. I would like to get this theme. Are the illustrations editable / included so I can add screens from my app?
Hi LRRoberts0122,
All the Illustrations are purchased on Shutterstocks, and they are not included in the final purchase. You should purchase them and edit yourself.
Regards,
TM
You can set up popup here: https://prnt.sc/q5bsw2
If still have any question, please contact our support team at https://thememove.ticksy.com
Worked! Thks
You are welcome!
Hi! Im facing difficulties to remove this 2 buttons here https://drive.google.com/file/d/1omET7X9sFtKvTAlKJdbDjHxbtO4T6zJ6/view?usp=sharing
Hi,
You can go here to edit: https://prnt.sc/q5bt9y
And I want to remove it —> https://drive.google.com/file/d/1N9DOnyYQ_4dk1g3dhR9UrUfrNN2CmsX3/view?usp=sharing
Hi,
Please contact our support team at https://thememove.ticksy.com and our team can guide you directly.
Regards,
TM
Your theme work for wordpress.com ?
Hi,
This theme can be used on WordPress.com if you use Business Plan of WordPress.com: https://en.support.wordpress.com/business-plan/
Regards,
TM
Thanks you and also work for an hosting with wordpress.com ? thanks,
Yes, no problem. But you need to read the plan you subscribe on WordPress.com first.
ok thanks. I have buy :)Just one question : How to get your slider revolution template ? or can you send me export file of your slider revolution please ?
Hi,
We can send you the export file, please open a support request here: https://thememove.ticksy.com
Regards,
TM
Is there any possibility of having the pricing box item with a button to change the period, for example monthly / annual?
Hi Froged,
Price and period are text setting, you can insert to display: https://prnt.sc/ps240r
Regards,
TM
When I import the branding demo Its missing the branding and branding 02 sliders.
Hey there, just bought the template, and see strange file “Không được xác nhận 56294.crdownload” in the archive. Also, template fails to install with latest WP version. i’m VERY upset. What’s wrong?
Hi kirillreutski,
Sorry for this mistake, I will update the file right away. Additionally, if you need any help, please contact our support team at https://thememove.ticksy.com
Regards,
TM
Where can I download the slider modules… I am missing the “landing-ecommerce” module for revolution slider. When I import the landing from the demo the slider is missing.
Hi,
You can contact our support team at https://thememove.ticksy.com and ask them to send this zip file for you.
Regards,
TM
Hello, it appears the support page on this website for this theme does not work…
Where in the theme is the functionality to change the URL’s / Social Media Icons in the top right of the navigation header?
Hi,
You can change social link at Customize > Social Networks section
Regards,
TM
Great Theme, I have one question, is it multiple pages? or only one page ?
Hi meladbako,
Aeroland is multipages. You can see that on our demo.
Regards,
TM
Thank you for your reply , But all demos have one page menu (that scroll to sections within the page) thats why i am asking, I couldn’t find about us page or our services page our any other type of pages other than landing home page. Thank you
Hi,
About one page menu:
Option to edit page: http://prntscr.com/p3krtz