323 comments found.
Hello, I’m using “Home Element Three” but in the header next to the navigation menu there is a button that says “Sign Up” but it doesn’t link to anywhere and I can’t seem to change it or get rid of it.
Where should I go to change this button?
Thanks!
Hi,
As Header ‘Style Eight’ is running on https://ryse.radiantthemes.com/home-version-three/ page, so you can change this button from ‘Theme Options > Header > General > Header Eight Settings’. Please check:- https://nimb.ws/eBsIol
the icons after using elementor not showing I contacted hosting support they said error must be in theme
I’m sorry, we couldn’t understand your question. What’s your site url and it would be great if you open a support ticket with specific issue and your site url/access so that we can check.
If you ask this question to any hosting then they will say this in 99.9999% cases. If your site returns response 200 then it’s ok for them. Anyway, we are not going to discuss hosting.
Ryse doesn't have any Event page or Event plugin so not sure what you wanted to mention. it appears you have edited a home page and using your own code/plugin. It's neither a elementor nor theme related issue but we can still check once you open a support ticket from https://support.radiantthemes.com/open.php with your site access then we'll be able to see what exactly you have done.but the icons can be used even though under any name
Sure it can be used if applied properly. As was said in previous reply, we need to see what you have done. Otherwise we can’t check and suggest solution.
Contact From submit button edit color…
I’m trying to add custom css in theme custom css to edit submit button color in contact form.
Class: wpcf7-form-control wpcf7-submit
.default-form.main-contact-form .form-row input[type=submit]{ background: linear-gradient(to right, #fa897d 0%, #fe5f88 100%); }
How can I edit this?
Hi,
Please add below CSS on ‘Theme Options > Custom CSS’ after providing background as per your choice (Take background from https://www.colorzilla.com/gradient-editor/):-
.default-form.main-contact-form .form-row input[type=”submit”]{ background: linear-gradient(to right, #fa897d 0%, #fe5f88 100%); }
Please keep backup of the CSS after making changes, in case of future update.
The css
.default-form.main-contact-form .form-row input[type=”submit”]{ background: linear-gradient(to right, #fa897d 0%, #fe5f88 100%); }
Doesn’t make any change on submit buttons in contact forms.
Hi,
Your mentioned CSS is already there on the site, so you need to change the CSS by providing your own color (Take background color from https://www.colorzilla.com/gradient-editor/ ) as we said above.
However, if you’re still facing problem while changing the color, then please open a support ticket directly at https://support.radiantthemes.com/open.php with your site access and site URL. Also provide screenshot and link of the page in where you want to change the color. Our support executive will get back to you as soon as possible.
I get the following error when I want to edit the blog page -
You must call the function “the_content” in the current template, so that element or can work on this page
Hi,
As ‘Blog’ page is the ‘Posts page’, so you can’t change structure from that page. You can choose ‘Blog’ style/structure from ‘Theme Options > Blog > Blog Layout’. If you have not select your ‘Blog’ page as ‘Posts Page’ yet, then you can do so by following our documentation:- https://kb.radiantthemes.com/ryse/set-front-page-and-posts-page/
Hi there! Two presale questions. 1. Do I need a Elementor subscribtion? 2. Are the images part of the theme?
No, you don’t need Elementor PRO to run the theme. We used Free version and created elements for our purpose. Also, all images are included with the theme (demo import).
Great! You got a new customer.
I have chosen an orange and pale combination for home page, but reset of pages are in different color, how can follow same color and pattern on all pages
Hi,
As maximum sections are coming through ‘Elementor’, so you can change color for those sections from their specific elements on specific pages.
You can change color of footer section through ‘Elementor’ from ‘Templates > Saved Templates’.
You can change color options for header section from ‘Theme Options’. For example, if you’re using header ‘Style One’, then you can change color options for that header from ‘Theme Options > Header > General > Header One Settings’.
Hello there,
How to change or remove this bankgound images https://snipboard.io/jxnNRJ.jpg
Hi,
You can change that image through ‘Elementor’ from the specific page. Please check:- https://nimb.ws/nQ9EZS
Hi demo import is not working.
What is the error are you getting? Please open a support request with temporary site access and we’ll check what went wrong for you.
404 error
Hi,
After checking pages of your site, it seems you were able to install and import Ryse successfully.
404 error usually comes when hosting becomes unavailable. Form the error pattern it appears your hosting temporarily gone offline which triggered the error.
We’ve replied to the Ticket #148838 for the same. please check and if you’ve any query, then reply on that ticket.
demo import is not working ?
What is the error are you getting?
imported successfully but footer copyright texts are not changing
Resolution 1920×1080 header banners designs broken.
A small CSS update and then cache issue messed few pages, which has been fixed. Should get updated once Nginx cache gets refreshed. Thank you for reporting this.
Hi, everyone has adblock installed can’t see my site
Hi,
We don’t have any Ad on our theme, so Adblocker shouldn’t block the site. Please make a fresh installation and delete all the external plugins from your site (If you’ve any) and uninstall the Adblocker from your browser and check. If still you’re facing the same problem, then please open a support ticket directly at https://support.radiantthemes.com/open.php with your site access and site URL. Our support executive will get back to you as soon as possible.
Hello, On the coming soon page the mobile layout is not full screen and countdown not user friendly and not possible to remove it. Can you fix this? Thanks
Hi, we acknowledge this issue and we have already sent an update to themeforest with fix and as soon as it gets updated, you’ll get a notification from Themeforest. Thank you very much for bringing this to our notice 
Hi,
Theme has been updated. Please download the updated theme and upload on your server. You can update the theme manually by following our documentation:- https://kb.radiantthemes.com/ryse/theme-update/ ( This section:- https://nimb.ws/upnXzt ).
Thank you. After updating the theme I’ve lost the font.
Hi,
We’ve updated the theme due to the ‘Coming Soon’ page, it’s nothing related to the Font. Please open a support ticket directly at https://support.radiantthemes.com/open.php with your site access and site URL, so that we can find out your actual problem.
Hi,
This compatible with elementor? 1 theme per domain?
Thanks.
Yes, Ryse was built with Elementor. All themeforest theme has same license, 1 theme for 1 domain / installation.
Hi Radiant! You have created another incredible theme!! We are using Consultix and love it - and now we love this one too!! Thank you for great designs and awesome support too!!!
Thank you very much for the compliment. Buyer’s satisfaction matters most. Two more themes are going to be launched in September / October.
Hello, When I select an header or footer on theme options it doesn’t apply to all the pages. I have to change in every page the header or footer I’ve selected. How can I select the main header and footer to all pages? Thanks
Hi,
If you want a common header on all pages, then select your header style from ‘Theme Options > Header > General > Header Style’ ( Please check:- https://nimb.ws/mqawbV ) and choose ‘DEFAULT’ from ‘Select Header’ ( Please check:- https://nimb.ws/5PslHo ) section for all pages. For details, please follow our tutorial:- https://kb.radiantthemes.com/ryse/setting-up-header/
If you want a common footer on all pages, then choose ‘Custom Footer’ from ‘Theme Options > Footer > Footer Style’ and choose footer style as per your choice from ‘Theme Options > Footer > Elementor Section Template’ ( Please check:- https://nimb.ws/qsylZA ) and choose ‘Theme Default Footer’ from ‘Select Custom Footer’ ( Please check:- https://nimb.ws/cnMJBp ) section for all pages. For details, please follow our tutorial:- https://kb.radiantthemes.com/ryse/footer-options/
Hi Team,
two quick questions before i buy.
can i upload my own image for the preloader?
i saw in a previous comment that i cannot change the theme color, can you elaborate on that please?
thank you,
Hi,
At this moment preloader change option isn’t there. Fee Loading.io library images are here to choose from.
There is no theme color concept, you can change any any color for section or elements from Elementor itself.
do you know when/if it will happen, that’s the only thing i need in order to purchase the theme?
thanks,
Hi,
Sorry, you can choose any predefined style for ‘Preloader’ from ‘Theme Options > General > Preloader > Preloader Style’ ( Please check:- https://nimb.ws/expCoD ), but you can’t upload your own image.
How to activate theme for automatic future updates? I mean how to update theme in one click?
Hi,
You can update the theme by following our documentation:- https://kb.radiantthemes.com/ryse/theme-update/
Hello, support RTL ?
Hi,
As of now it’s not RTL compatible.
Hi, I found your theme very attractive. The templates looks great but you will be amazed that the templates didn’t really matter to me because I can always explore my creativity using Elementor.
I am more concerned about the Navigation Header. Non of your demo shows the header display on the demo images.
I understand that I can create those navigation using elementor header and footer builder but I don’t like that. It’s not yet robust as I wanted. I would love to know if this theme has an inbuilt header and footer?
If no, it will be really great to consider it just for people like me who is not a fan of Elementor Header builder yet.
Thanks
Hi,
‘Header Builder’ doesn’t available on this theme. We’ve 15+ inbuilt header on this theme and you can choose header as per your choice from ‘Theme Options > Header > General > Header Style’ ( Please check:- https://nimb.ws/JulacX ). For details, please follow our documentation:- https://kb.radiantthemes.com/ryse/setting-up-header/
Footer is coming through ‘Footer Builder’ and you can edit footer from ‘Template > Saved Templates’. For details, please follow our documentation:- https://kb.radiantthemes.com/ryse/footer-options/
Why logo is not appearing on website? I tried this Documentation https://kb.radiantthemes.com/ryse/how-to-adjust-logo-size/ but no changes taking place in the website.
And how to fix that is showing with every text? and how to customize footer.
Thanks
Hi,
Logo is coming through specific header option. For example, if you’re using header ‘Style One’, then you can change logo for that header from ‘Theme Options > Header > General > Header One Settings > Logo’. For details, please follow this documentation:- https://kb.radiantthemes.com/ryse/setting-up-header/
You can manage logo size by following this documentation:- https://kb.radiantthemes.com/ryse/how-to-adjust-logo-size/
You can edit footer from ‘Templates > Saved Templates’. For details, please follow our documentation:- https://kb.radiantthemes.com/ryse/footer-options/
how to change call to action button ?
Hi,
Please provide a screenshot of which button you’re talking about and what do you want to change of that button (with section and link of the page) by opening a support ticket directly at https://support.radiantthemes.com/open.php with your site access. Our support executive will get back to you as soon as possible.
Whole ‘Call to action’ section including button is coming through ‘Elementor’, so you can change the button from the specific ‘Elementor’ section. For example, you can change ‘Call to action’ button from the footer section of https://ryse.radiantthemes.com/home-version-one/ page from ‘Templates > Saved Templates > Footer Style One’ through ‘Elementor’. Please check:- https://nimb.ws/SgCWN3
