49 comments found.
Hello,
I uploaded the theme but I can’t do anything else. Is there a step by step?
Hello,
You can see documentation in the package download. If you can’t complete. You contact us. Our team will help you
I already contacted you, you refused to help, your return was to study the tool. I asked for my money back and so far nothing.
You can make request for refund.
Hello Ginza, I got your themes, but many error. It show Technical difficulties. I’m trying to troubleshoot using the plugins. But still cannot fix. I found that might be your themes problem. Can you please help ?
Hi,
You can contact us. Our team will help you
Your support no one reply. fake!
What does your email ?
You can check your email again. Thanks !
Hello,
lessphp fatal error: failed to parse passed in variable @price_font_weight:
I have mailed the login details please check.
Hello,
You can contact us. Our team will help you.
hi i bought ginza theme but when i change color or text i get lessphp fatal error: failed to parse passed in variable @price_font_weight: lessphp fatal error: failed to parse passed in variable …
Hello,
You can contact us and provide detail. Our team will help you
site : asterm.site/valtemo
You remove info on your comment. Thanks !
hello I get the following error that doesn’t happen when I post or make changes
lessphp fatal error: failed to parse passed in variable @price_font_weight:
Hello,
You can contact us and provide detail. Our team will help you
Hello Support. I will like to hide my header in one of my landing page sliders. Is that possible ?
Hi,
You can contact us and provide detail. Our team will check and help you. Thanks !
does it support elementor page builder
It doesn’t support support elementor page builder
Hi ! one questión, how to fix footer ? Thanqs and best regards
Hi,
You can contact us. Our team will check and help you
thumbnail
Hi,
Sorry we don’t understand. You can contact us and provide detail. Our team will help you
I get a lessphp fatal error: failed to parse passed in variable @price_font_weight error on my homepage. Please help, my client is complaining.
Hi,
You can contact us. Our team will help you. Thanks !
Hi congratulations !!! good theme but i dont see Tab Products slider, can you help me please ? thanq you and best regards
Hi,
You contact us. Our team will check and help you
Ok thanqs !! I send mail from maneras…tir@gmail,com
You can check your email again. Thanks !
Hi guys, well my problem seems pretty simple but as soon as i download the data (with docu or the WordPress only) I have 2 Options. the one with documentation gives me 2 zip data (ginza_v_1 and ginza child) both are not working to upload. The WordPress only data zip cant be installed and it Downloads after a couple of seconds a “update” data which is completely empty. Any ideas ?
Hi,
You install ginza_v_1.x for your website. If you can’t install you can contact us. We will check and help you
as soon as i install that its downloadng an update.php. i already texted th support but thanks a lot
If you need help you can contact us.
Hi.
I just sent email for support.
Hi, I’m having a problem again
at the top of the web it appears
lessphp fatal error: failed to parse passed in variable @price_font_weight:
Hi,
We will check your email. You can wait. Thanks !
Hello,
lessphp fatal error: failed to parse passed in variable @price_font_weight:
I have mailed the login details please check.
Hello,
You can contact us. We will check and help you
Hello,
We have already mailed you the issues , but there is no solution out of it, now for a very long.
We have purchased the theme, so would appreciate a better support for the same.
Thank You
What does your email ? We didn’t find your email. Thanks !
Hi, we are having some issue with regards to the theme. Homepage is not loading. Please check http://www.demo1.5thquarter.net
If we disable roadtheme helper plugin, then it loads, but the menu disappears. PL check n help
You contact roadthemez(at)gmail.com. Our team will help you
Please Check we have mailed you our issue from (seo5thquarter@gmail.com)
We will check your email now.
Please check the mail now
Hello,
The ticket has been raised from a long time but your team is not coordinating. There are no IP blocked on our sever, there is possibility of some firewall on your side plz check and revert asap!
You check your email
hello,
Please check your mail as far we have done our best to coordinate
You follow your email. Our team help you
lessphp fatal error: failed to parse passed in variable @price_font_weight:
You can contact us and provide detail. Our team will check and help you
Hi,
Please log in admin, and edit Page: http://prntscr.com/n5nebc ( or Dashboard – Pages ) Then choose Front Page Template : http://prntscr.com/n5nes8 and save.
I do like to buy this theme, but i ma very keen to know that, do u have good support on the woo commerce part of this theme?
Hi,
Thank for your interested. This theme supports woocommerce. You can use it for your website
how to use setup theam
You can read documentation in the package download
product photos size
You can use 600px – 800px
plese cheak link
you can contact us. Our team will check and help you
I have an error installing “Unable to create directory wp-content/uploads/2019/03. Is its parent directory writable by the server?”
hi,
Please, you check permission your server. You can contact us. We will check it for you
Congratulations! Nice Work, Good Luck With Sale
Thanks !
