Discussion on Journal - Advanced Opencart Theme Builder

Discussion on Journal - Advanced Opencart Theme Builder

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16332 comments found.

your support site : https://support.journal-theme.com is down..

Hi, that’s actually working fine on our end and we are receiving tickets so please try again.

Best Regards.

Is it still possible to download version 2? I have an old site with problems i need to fix?

I am running opencart version 2.0.3.1

Hi, sure from this link https://www.journal-theme.com/v2/download/

Best Regards.

I don’t find the licanca code to download the demo. click on download low but I can not find the number, I bought it for years but I had not used thema just did some tests years ago, I get the updates but I don’t find the code

Hi, the license can be downloaded from the same place where you download the actual theme, by the download link there should be a menu with more options, one of which is the license code.

Best Regards.

Does anyone else have the issue where the filter does not show on manufacturer, all products pages (I mean this page index.php?route=product/catalog, not the actual product page)? Is this intended behaviour?

Hi,

Make sure Manufacturer layout has route product/manufacturer% (note the % at the end of the route) and you’ll be able to place Filter module on manufacturer pages after.

Best Regards.

Thats great thanks. How about the “All Products” page as i have the same issue with that page. Many thanks.

There needs to be a layout set up for that: https://take.ms/71M5h

Best Regards.

Can you please give me a tip about the search results? I am facing the following problem. Many of my products title have both greek and english characters. Eg: if a product is named BEANZ, then each letter can be written in greek characters and not in english. IS there a way to make a match between commen letters, like A, B, Z etc???? Thank you in advance!!

Hi,

This is not something theme related and Opencart doesn’t have such feature, please ask for more information about this on Opencart forums at http://forum.opencart.com

Best Regards.

If you are not logged in, then the price of the product does not show up, everything was fine before this update, how can i fix it. i need your help. see https://mnsclothing.com.au

Hi, that is an Opencart option not theme related, please file a ticket on our support page and consult with our developers.

Best Regards.

Hi, does it support RTL? Please confirm ..

Hi, yes the storefront fully supports any language, including RTL. The custom Journal admin panel is only available in english.

Best Regards.

How do I check RTL view in the demo ??

We don’t have one setup unfortunately but we will soon. It does work however, we have several customers using Journal successfully with RTL.

Best Regards.

hey , how to change between your journal themes ?

Hi, you would need to import export and import a different demo. Make sure to back up your changes first from Journal > System > Import/Export so you can get back to them if needed. Importing a demo will overwrite your existing setup.

Best Regards.

Hello! how to activate the theme two pop-up How to delete the dimensions in the picture when the theme is hovering over the picture in both

Popups are added to layouts in Journal > Layouts > Home > Special Modules – All Layouts (or Current) in the top right corner. See 2a here https://docs.journal-theme.com/docs/layouts/layouts/

Best Regards.

Hello there; i’m using theme two and i’ve installed facebook pixel but it didn’t work how do i run it

We are not familiar with that extension, maybe it isn’t properly installed / configured, please consult with its developers for more information.

Best Regards.

Hi my customer has bought your theme. He has opencart 2.x with journal 2.x and we want to update it to opencart v 3.x with journal 3.x . He Send me your latest version. We did all the steps but when we activate it the pages are missing and at front it says that there is no select any theme. Do you have any clear instructions How to upgrade? Thanks

Hi, please have your customer file a ticket with us on our support page with a link to your setup and our developers will investigate.

Best Regards.

Hi, we’re looking into this and if possible we will add the option, just can’t confirm at this particular moment when.

Best Regards.

Hey Guys! How can I add “Price:” here? (I need it for two multilang site) See screenshot: https://prnt.sc/p8cmgs

Hi, unfortunately there isn’t a multi-language option for that, it would need to be part of the core system to work in multi-language. Please consult with a developer about a custom feature like this.

Best Regards.

how many sites will i allowed to use with the License ?

Hi, only one domain is allowed, please purchase one regular license for each site you plan to create.

Best Regards.

I have a problem.

I like to open support ticket, but button “submit ticket” is not working.

Hi, tickets are coming in normally, please try again and make sure you input the purchase code and username in the proper fields.

Best Regards.

As I cant write it in private as you need renew support licence I put it in here, please fix.

Hello, I think I found a bug in the following file.

\catalog\controller\journal3\catalog.php

if ($category_prefix = (string)Arr::get($this->module_args, ‘category_prefix’)) { if ($category_path !== $category_prefix) { $category_path = $category_prefix . ’_’ . $category_path; } }

in the if statement it is not compared == but a = if ($category_prefix = (string)Arr::get($this->module_args, ‘category_prefix’)) {

The problem is, that with this SEO does not work in the category catalog megamenu. If I change it to == it works more or less but has some problems with proper url routing.

Hi, we will look into this and provide a fix if needed in a future update.

Thanks!

If i update my theme all the settings Will be overwritten or not since i copy paste the files

Hi, admin options are not overwritten on update, those are saved in your database.

Best Regards.

Nevermind …

The worst part for this theme si that that Super Filter is not quite ok. I mean there is no auto scroll to top function after using filter, so a customer will find, on pages with many products, an emply page with products subject to the filter on the top of that page and could not be seen.

Hi, thanks for your feedback! We will take a look at this and see if it’s possible to be implemented in the near future.

Best Regards.

can i somehow translate the .sql files that you give for each demo and have each demo translated? Its really frustrating with all those translates every time we are using the theme :(

Hi, you can search and replace on that .sql file, unfortunately automatically translation is not available, demo data is in English only.

Best Regards.

I have 2 questions:
1) Do you plan in a future Journal update to automate the “Filter Attribute Values Separator” refresh, or make it controlable via a Cron Job? It’s a pitty to have to buy another Filter extension just for this feature, as Journal has already wonderful filtering system
2) Do you plan to create more theme templates/demos?

Hi,

We can’t comment on either requests at this stage unfortunately. Filter currently cannot be modified like that but we’ll look into it some more in the future. Yes, more demos are on the list but can’t comment on a specific date now either.

Best Regards.

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