1276 comments found.
I recently sent an urgente support email, could you please take care?
Anybody ? Support?
Hi there,
Thanks for your message!
We’ve forwarded your request to our team. Thanks for your patience!
Cheers, TeamLiquid
Hi, do i know right. If i saw it right there was a demo template in it for musicians / artist / bands? I dont see right now. But im almost very sure it was an AVE – Premade demo template.
Thanks for the answers. 
Hi there,
Thanks for your message!
Currently, we don’t have any demo specifically created for musicians but we might add it in the future
Cheers, TeamLiquid
The media doesn’t open in a lightbox when I click on the photo. What can I do to fix that?
Hi there,
We’d be happy to help you if you can submit a ticket here: https://liquidthemes.freshdesk.com/support/tickets/new
Looking forward to hearing from you.
Cheers, TeamLiquid
i bought the theme AVE, but people cant install the plugin Ultimate Addons.zip.. :
Installing Plugin from uploaded file: ultimate-addons.zip Unpacking the package… Installing the plugin… The package could not be installed. No valid plugins were found. Plugin installation failed.
Return to Plugin Installer
Hi there,
Thanks for your message!
It seems like you’re installing the whole ZIP package (documentation, license, etc.) instead of the actual plugin file. Would you please unzip the file and install the actual plugin?
Cheers, TeamLiquid
Now it works, but why show the system: Activate License? >>It seems you don’t have a valid purchase of Ultimate Addons for WPBakery Page Builder ?? i have already bought AVE, what should i do now??
Hi there,
You don’t need to activate the plugin. We’d be happy to inform you if you can reach our support team.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
Is it possible to have all template designs only using Elementor without WP Bakery plugin?
Hi there,
Currently, it fully supports WP Bakery Page Builder but we haven’t tested it with Elementor.
Please let me know if you need further information.
Cheers, TeamLiquid
In Theme Options > Colors I have changed all the purple and pink colors to my orange and yellow. Also the Primary Gradient Color. But when I save and refresh, the colors for buttons, mouse-overs and icons are still the original purple/pink. Is there another place to change these?
Hi there,
There might be individual element options. Would you please reach our support team? We’d be happy to help you.
Cheers, TeamLiquid
Hello. Ecwid store can be integrated with this template?
Hi there,
Thanks for your interest!
We haven’t tried this plugin with Ave so we can’t say anything for sure since it is a 3rd party plugin.
Please let us know if you need further information.
Cheers, TeamLiquid
Do the images come in the demo? Is the demo complete?
Hi there,
Thanks for your message.
The demo images are also imported. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
hi. How can I close sticky menu background blur effect?
Hi there,
Thanks for your message.
Back drop filter comes with the latest version of Chrome. Would you please reach our support team so we can assist you?
Cheers, TeamLiquid
Chrome?
Hi there,
Sorry if I wasn’t clear. I meant the Internet Browser, Chrome. We’d be happy to help you if you can reach our support team.
Cheers, TeamLiquid
I always get an error message when I want to install the theme ?
“Request Entity Too Large The requested resource /wp-admin/update.php does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.”
Hi there,
Unfortunately, this is a server issue. Would you please reach our support team? We’d be happy to assist you.
Cheers, TeamLiquid
Hello, I send you an email but dont got any response. I have a few before I buy questions:
1. On Themeforest, at “Gutenberg Optimized” No is selected. Do you have plans for an Update which will support Gutenberg?
2. Does Ave support PHP 7.3? Will you provide support/an upgrade once PHP 7.4 is released?
3. Can I take a look into the documentation before I buy?
4. Are self hosted videos supported?
5. Will I get automatic updates after my support frame on themeforest ended?
6. Is it possible to get some screenshots of the options panel?
Thanks in advance
Hi there,
Thanks for your message!
1. Currently, we don’t have any requests from our customers but surely we’ll discuss this with our product team in the future.
2. Yes! It does support 7.3. However, we need to test all functions before releasing 7.4 compatibility.
3. Sure! You can find it here: http://docs.liquid-themes.com
4. Yes! You can use self-hosted videos or backgrounds.
5. Yes! You get lifetime updates even though your support period expires.
6. Would you please reach us at info@liquid-themes.com with more details?
Cheers, TeamLiquid
Hello again! Any news or ETA about new theme update?
Hi there,
Thanks for your interest!
You can expect a big update soon
Cheers, TeamLiquid
ultimate-addons AND convertplus Installation failed
Hi there,
Thanks for reaching out!
It seems like you’re uploading the whole ZIP package instead of installable WordPress file. Could you please make sure you’re uploading the installable plugin file?
Please reach our support team if you need any further help.
Cheers, TeamLiquid
Hello, I activated the program in the demo station. After correcting, I can deactivate it and put it in the official station to activate it.
Hi there,
That’s correct. You can do this as long as it belongs to the same project. Feel free to reach our support team if you need further assistance.
Cheers, TeamLiquid
Where is Fancy Image Container Module? Imported via Demo content and went to add and am unable to locate the widget. Please advise.
Hi there,
Thanks for your message.
We’d be happy to help you if you can reach our support team.
Looking forward to hearing from you.
Cheers, TeamLiquid
Hi there! Do blog items support video lightbox without going to the article page? (like exemples of media gallery)
Hi there,
Thanks for your message!
This is supported by the portfolio and media gallery elements. Unfortunately, it is not available for blog posts.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi there,
Could you please reach our support team? We’d be happy to assist you to update the theme.
Cheers, TeamLiquid
Hello. I’m interested in this theme and curious if it works well with BuddyPress?
Hi there,
Thanks for your message!
Currently, we offer bbPress compatibility. BuddyPress can be available in the future. Thanks for your feedback!
Cheers, TeamLiquid
Sounds good, thanks.
My pleasure!
Do you provide any testdrive login to test before purchasing it?
Hi there,
Currently, we don’t offer test drive but you can reach us at info@liquid-themes.com if there is anything you’d like to learn about our products.
Cheers, TeamLiquid
The main reason is to check the performance of WP Bakery (VC) and Ultimate Addons, as in previous times we had lot of performance/speed issues on shared web hosting. So, currently we are not buying any themes that comes with WP Bakery plugin, but your theme looks very promising.
Hi there,
We’d be happy to inform you if you can send an email to info@liquid-themes.com
Looking forward to hearing from you.
Cheers, TeamLiquid
Hi there,
Sorry about this server issue. It should be working fine now.
Cheers, TeamLiquid
