Discussion on Jack - Restaurant WordPress Theme

Discussion on Jack - Restaurant WordPress Theme

Cart 364 sales
Well Documented

WossThemes supports this item

Supported

195 comments found.

When do you think you will have a resolution for Instagram issue?

Hi,

they still make changes on their API, and solutions which work today tomorrow can return zero. That’s too odd from their side. In any case for sure you’ll be notified when it will be ready.

Regards

Hi, is there any update on this yet?

Old API is working, at the moment everything should work. Send please an email to us we’ll look closer on it if you still have some problems with Instagram.

Regards

Good Morning, I have a problem with the URLs of the banners and the buttons. I can not put a URL because or not let me save or take me to the post. I have seen that there are more people with that error, please, if you can provide me with a solution, I would appreciate it.

Hi,

Try to follow tips I wrote you in previous message. It should solve the issue, if not send an email to us we’ll be glad to help you.

Regards

Hi, I purchased this theme and activated all required plugins. Also, I used Instagram widget, but it doesn’t work at all.

Hi,

Instagram make some changes in their API, we’ll update the theme with this fix when they will finish.

Regards

HI, I followed your demo importing document, but all images were not imported. I made my wp-content directory as writable. But no lucky. Please send me backup file( .wordpress file ) so that I can import the demo. Also, I am very busy, so please send me asap. Thanks.

Hi,

as you know following the Envato rules all the themes here on Themeforest are sold without images they are for preview only, so all the authors replace images with image holders for easiest work with theme. So you just need to replace image holders with your own images.

Regards

I’m having problems with the Jack theme, I can’t put links in the banners and in the menu offers, when I try to save it, it takes me to the manager’s news list.

Thanks, I await your response

Try to follow tips I wrote over this post.

Regards

I tried to put the URL as you say and exactly the same thing still happens to me. If you can provide me with an email I will send you an email with the information again. Thank you

You can send it thought contact form on our profile page or directly to this email support@wossthemes.com

Regards

Instagram feed is not working. It’s giving me “Instagram has returned invalid data.” Can you please let me know if there’s a solution ASAP?

Hi,

Instagram make some changes at the moment in their API, so old protocols will be disabled I guess. After they finish we will update the theme with fixed issues.

Regards

What will be the best email to contact you? This is my website http://wynwoodkitchenandbar.com and I still cannot make the Instagram plugin work. Thanks.

You can send an email though contact form on our profile page or directly to this email support@wossthemes.com

Regards

Hi there, please advise how I place instagram feed back on to the base of the home page, nothing is clear and I need to ignite directly.

Thanks

Fiona

Hi,

it’s a simple widget, so you can add it from Appearance=> widgets.

Regards

Hi there, I have installed your theme and added the Intagram widget but it is not showing any of the images, just says “Instagram has returned invalid data.” Any ideas?

Hi,

Instagram make some changes at the moment in their API, so old protocols will be disabled I guess. After they finish we will update the theme with fixed issues.

Regards

Hello I can’t figure out why when I install the theme on wordpress with Gutenberg last version the post and pages edit are with classic text editor.

I’m inside visual editor and also the bakery builder is not responding.

How can I deal with this? I should use the bakery builder or gutenberg?

As i test with both I can’t not remove Clasic Text editor…

Hi,

Gutenberg and Visual Composer are two different builders, our theme was built with Visual Composer. So you should use it, not Gutenberg. Make you sure that you have installed latest versions of the theme and all the bundled plugins, but if you still have some issues send please an email to us, we’ll be glad to help you.

Regards

Hi there, Are you please able to let me know if there are different styles of navigation or only the hamburger menu?

Thanks so much Martina

Hi,

at the moment there is only one navigation style, but we plan to add default navigation in one of the next theme updates.

Regards

Do you have support for hero sliders? I’m trying to create a hero slider with different images and I can’t.

Hi,

to be sure that I understand you correctly, you try to change the image on Hero Image slider?

Regards

Could you tell me the simplest way to change the header images for pages? I’d like them all to be unique but I can’t seem to change this section via the Page Builder

Hi,

on each page under the editor you have some additional settings, there you’ll find a field called Background Image.

Regards

Hello, I bought your theme I find it great. However instagram no longer works for a few days. The error code “Instagram did not return a 200.” The account is still online but it is no longer displayed on the site. How to do ?

Hi,

first of all make you sure that your theme and all your plugins are up to date.

Regards

Hi there, I recently purchased your theme and I’m loving it so far. I have a couple of questions that I would love to get your input.

1. I need to add some contact information on the side menu, more than phone and email. Can you help me find out the PHP where this is written? No support needed just the file that has that code.

2. I need to add a button in the main navigation. I already found the code, but is there a quick way to change from white to black, the same way you change the other elements on the navigation when scrolling?

Thanks,

Ernesto Laborda

Hi,

1. It’s located at the bottom of header.php file.

2. Yes sure, we have 2 classes ws-button-dark and ws-button-ligh you need just to switch these classes to change the button color.

Thank you for kind words!

Regards

Hi,

I have encountered a problem with adding URLs to buttons, headings or banners.

These are the steps I take and what happens:

– Visit front end of the site – Edit page with WPBakery page builder – Find the button / heading /banner I want to add a link to – Edit button / heading /banner – Under URL (Link) click ‘select URL’ – A new window opens up, the pages do not automatically show in the list – I search for the page name, it appears below and I click to select the page – I click the blue ‘set link’ button – this is where the problem occurs, it takes me to the ‘Posts’ section in the back-end CMS….

Thank you, Eugenio

Hi,

try to use absolute path for your buttons url. For example not /about but http:yourwebsite.com/about, it can solve the issue, if not then send an email to us, we’ll be glad to debug it for you.

Regards

I’m sorry but this doesn’t solve the problem. Setting links using visual composer isn’t working, it work only if I write manually relative path in code of classic editor. How can I contact you directly to give you access and allow to debug the problem?

thank you, Regards

Send an email to us, we’ll be glad to debug the issue for you.

Regards

Hello, I could like to know how to deal with the WP Bakery Page builder. I see that with the new version of wordpress I have some errors of editing the pages.

THanks

Hi,

make you sure that you use latest plugin version, if you still have the same issue send an email to us, we’ll be glad to help you.

Regards

Okey thanks! I could like to show you a screen shot of how i see the text edition pages… Also to know where to change CONTACT header image.

Can you provide your email please?

Thanks

Sure, you send an email to us through contact form on our profile page or directly to this email support@wossthemes.com

Regards

Hi,

I installed this template. I tried to export Demo Files, but i can´t, when i try, the import don´t work.

I tried with Wordpress Pluging.

The wordpress it´s new installation.

Please, can you help me?

Thanks!

Hi,

could you clarify please, you get some error due to import process or something else is goes wrong?

Regards

Hello, on the homepage where I try to edit the picture URL in the “our specials” section, it redirects me to the posts listings inside wordpress instead of setting the url.

Hi,

try to use absolute path. I mean entire url not only /about/ for example. It should solve the issue. If not then send an email to us, we’ll be glad to debug it for you.

Regards

Hi There, I really like the look of this plugin! Having had lots of bad experiences with nice menu plugins that lose support very quickly, this is my only concern. Is the menu your own design or do you use a 3rd party? If so, please let me know so I can do a little research before I buy. Many Thanks!

Hi,

this theme was designed and developed from scratch by our team. And we support all our items, so you do not need to worry about it. :)

Regards

Hello! I could like to know if this beautiful theme JACK RESTAURANT, have the option to introduce 2 o 3 language to apply my translations.

Thanks!

Dídac

Hi,

yes sure. You can choose one of the special plugins to add as many languages as you want. Our theme will support all of them.

Regards

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey