256 comments found.
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Hello,
When get this message. This message come for server memory related issue. Please increase memory see https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
Thanks
Does this theme support RTL Languages ?
Yes support RTL after purchase if face any issue mail we will help to fix that.
Dear, I cannot show my message in pubblic comment page. I need that you write me in private.
Hi, I’m a web designer and I’m chhose your theme for making a new website for my client.
I’m installing it on my hosting space before for creating and testing it and after that I’ll moving the site to a hosting space of my client.
My question is: will be there some troble with license?
Thank you
Yes dev & live site ok with same license.
ok thank you! Can I make modifications with elementor even on home page?
Can I get some elements from a homepage style and from another ones (for example: box services from Home1 and slider from Home4)?
Yes can use any addon from one page to another page.
Last question before start to install it. Can I import demo contents directly using demo import functios as I did with Modedo theme?
We have one click demo import also normal xml import option. If new site try one click demo import first.
good to know, perfect! thank you for the informations
Thanks too !!
How can i change logo size?
From Theme Option change grid size if still not change send me url I will give you custom CSS.
I dont see the option change grid size. URL: https://apotheekrijken-medicare.nl/
See here https://prnt.sc/pc7ip8
It doesnt work when i change it.
I see still it is grid 2. Please send me admin access support@radiustheme.com I will check.
Due to payment options my client doesnt want to share admin access. Is there a other option?
I just check this settings work perfect. Please change grid size 3/ 4 then see how it look.
If i change to 3 of 4 collum nothing happens. What goes wrong?
Are you using latest version of theme? I see still grid 2
Yes. Any advise?
Sir it is difficult to tell without check my demo or download package settings ok I tested also others customers using.
So what do i have to do now? Also the icons in top header doesnt work sometimes. Social icon and email icon.
I asked you to send me admin access but you can not provide that. You can join me skype first to join Teamviewer id (mamunnu)?
You enable font awesome 5 option from Elementor but in theme default use font awesome 4 so icon conflict. The solution is from Elementor setting enable font awesome 4.
Thanks
Icon works now. Thanks. I think its a Chrome setting because in Explorer is see bigger logo.
Hello,
There is no special settings for chrome. Sir without access I can not provide you this soution I still see your Logo grid size 2 need to increase it 3/4 then I can give you custom CSS.
Send me screenshot of Logo grid settings.
Thanks
I added a custom field, “Location”, for the providers. Is there a way to add this to the filter on the main providers page?
Thanks.
I am not clear can you please explain? Sir customization work not included under free support.
Free support? I’m confused. I thought I had support included for 6 months with my purchase? Thanks!
I mean customization service not included like you added new fields and add filter for page.
Is it not possible to include any formatting in the “About Me” section for the provider bios? I am unable to have multiple paragraphs or to make words bold. Also, in the backend, the section in the doctors editing page that says “Experience” then asks for a title (Assuming I can put whatever title I want) doesn’t make the title what I put… instead it says “Education” on the front end, which is the same as the section above it.
Please help. Thanks.
Hello,
You mean doctor’s profile page?
Yes. I clicked enter between to make space between paragraphs and everything is just running all together.
This data coming dynamically from admin end fields if you want to change title send me access by child theme I will do that https://radiustheme.com/demo/wordpress/themes/medilink/doctors/dr-nadim-kamal-2/
Thanks
What is the email address I can send temp creds to?
Thanks.
Hold on, never mind about changing the titles. I just need to be able to have a little formatting in the “ABOUT ME” box. Like line breaks and the ability to make stuff bold. Right now, everything that should have a line break just runs together. Thanks.
send access and tell what which changes needed support@radiustheme.com
Ok, thank you so much
Don’t see any mail from you?
I sent yesterday at 2:42pm EST and the subject is: Doctor’s Profile page – About me section
Got it you only need formating ie html allow?
Yes, please!
Hi, in mobile version there is a bug for loaded of mobile menu: first it is loaded desktop menu and after it is loaded mobile menu. Can you fix this problem? Thanx.
Hello,
I just test demo with my iPhone it looks ok only mobile menu load. visited few pages no issue I found.
Please send me your site url I will test.
Thanks
the site is: www.sanitapiu.it
thanx
Hello, I see issue in your site but my demo is ok. Please mail admin access to support@radiustheme.com I will check.
Thanks
I sent email with admin access.
thanx
I already sent you an email some time ago. You asked me to send you admin access but I haven’t received a reply yet.
I don’t see any pending ticket can you please reply again or give your email address I will check.
Sorry sir I don’t see any email from this address I search email and my support system. please mail again.
ok,I send email again.
Can you delete our email address from public showing? We do not want to anyone our email addresses. We cannot get right support in a public discussion. We cannot provide our credentials or our data in a public discussion. It’s not normal. We ask you to tell us where I can get a private contact.
PLEASE DELETE OUR ADDRESS EMAIL IN PUBLIC DISCUSSION CAUSE SPAM
ok I flag it not sure why your email not coming go here and post again https://www.radiustheme.com/contact/
footer Layout 2 does not work, the top footer disappears (where is the field of newsletter and social networks). https://natural.imaginalaweb.ml/
please help
Hello,
Have you set layout 2 from theme option? See page settings also. If still not work please send me admin access support@radiustheme.com
Thanks
Hello. I have a problem RTL supported. I use WPML. https://pasteboard.co/IyHZHQE.png
please mail url & admin access support@radiustheme.com
Im sent now. Thanks.
Hello, can I leave the images default for sell a single final product made from this theme?
Hi,
You want to use theme demo images? This are demo images collected from free sources.
Thanks
hi i have already old website and have content how add demo page or stile with out remove old content
Hello,
Please check documentation we have alternative XML demo import option. In this way data will not lost.
https://radiustheme.com/demo/wordpress/themes/medilink/docs/#demo-manualThanks
Hi, Today I bought one of your templates for WordPress called Medilink!
My question is, Item support says 6 months, what does it mean?
Does it mean that after 6 months my template will not be available for me?
Hello,
Thanks for purchasing our theme. 6 months support mean you will get by default 6 months customer support if you face any issue we will support you. See what included within support https://themeforest.net/item/medilink-health-medical-wordpress-theme/23220863/support
Theme you can use life lifetime in a domain can download any time.
Thanks
Hello sir, I implemented your theme MediLink as a child theme. It went great. However there is an issue I have: 1. I can’t change footer color as I wish, I see there’s setting on it but it doesn’t effect. 2. Can you recommend me the multi-language plugin that is supported and easily attached with this theme? Thank you for your attention.
Hi,
Thanks for purchasing our theme.
1) Yes we notice this bug will fix in next version. Send me site admin access support@radiustheme.com I will fix.
2) Mostly use WPML
Thanks
theme installation problem after going 30% word press is closed autometecly plz help
Hello,
It may be server execution time rated issue
Please try alternative way https://radiustheme.com/demo/wordpress/themes/medilink/docs/#demo-manual
Thanks
Hello, I found a problem with the titles of blog pages : https://www.drallouche.fr/category/le-saviez-vous/
the titles are cropped for any reason
It is a known problem ? can you fix this ? Thx
Hi,
Write a custom CSS in appearance => customize => additional CSS
.post-each .entry-content-area .entry-header a.entry-title {
word-break: break-word;
}
Theme UI breaks for screen resolution 1366 X 768. Mainly Appointment Button. I renamed Appointment Button to Book An Appointment.
If text is more bigger then button will break cause container grid is same. send your site url I will check support@radiustheme.com
Thanks
Will I be able to turn off custom post types like doctors, departments and so on? If yes how? Can I do it directly trough the interface?
Hello,
By changing code can do hide it or by hook.
Hello, where can i find the options for colors, headers etc. There is no Setting option. Please advice.
Hi,
Thanks for purchasing our Theme.
Which section color, header you mean? Please send me screenshot support@radiustheme.com I will give custom css if needd.
For addon we are doing update to add style control will get in next update.
Thanks
Found it! The color of the footer does not change. It stays black no matter what color i whant to use.
Hello,
Little bug here please send me url & admin access above email I will fix it.
Thanks
Hello, can i fix it myself?
Need to edit code will fix and release new version end of this week.
I’m using the one-page homepage nr 5 with doctor slider style number 1 on the homepage but now the displayed doctors link to the doctor detail page. How can I disable this or change the link per example to the appointment segment on the homepage?
Hello,
You mean doctor name link with detail page? Want to remove the link to detail page.
Don’t have option to remove link send me admin and FTP access by child theme I will remove the link. support@radiustheme.com
Thanks
