22 comments found.
I just purchased the Doni theme and it doesn’t work with Shopify. Please refund my purchase.
Hi Mate,
We are really sorry. We believe that our Doni Theme still works well. A lot of our customers already use and they are satisfied with Doni Theme.
You can tell us what are problem you’re having and give us the admin account, we will check for you!
Kinds regards!
Sorry, but Shopify doesn’t think it works. Here’s a screenshot. https://share.zight.com/kpuR4NeP I’d either like a ZIP with the liquid layout so that it loads into Shopify, or a refund please.
Hi mate,
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
f221b795-1c7a-47fe-b204-19a38da70bdf Where I can find the theme’s documentation?
Hi mate,
No problem! Guides online: https://landing.engotheme.com/shopify/doni/guide/guides.htmKind regards!
I have not been able to use this download. Shopify said it was incomplete. I want a refund.
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
eaa21506-a78d-48cl-bfal-533365f42681 is the receipt number. I purchased your product February 3rd. It won’t download. I would like a refund.
I sent a message yesterday after my purchase. I am not able to use the file you sent. Shopify says it’s incomplete. I would like a refund asap. Thanks
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
My download is not working. The Zip file isn’t connecting to my theme on the Shopify account. They’re saying something is missing
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
80d631cf-949f-4ae5-b237-7635aec53263
hi, I brought a theme for shopify. It showing does not contain this theme or not valid for this theme
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source.
You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Hi mate is me again lol
Im having trouble to add the parcel options in the chosen product page. Can you help me with that?
Hi mate,
Please send your support request with some images, demo link via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hello, im having problems conecting a shopify app in the checkout steps, after installing the checkout page supost to go to the app store but it wont go. I testes with another website template and it works!. The name of the app is CartX, any sugestion of what might be?
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hi mate!
I bought by elements envato… can still have the support?
thanks
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hi! I’m trying to figure out if this theme has video features. Can you add videos to home page and as product images?
Also, does it have instagram integration?
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hi, I cant implement the theme to Shopify. I have done that before and I dont know whats the problem, but I tells me there is a part missing
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
I have a problem translating add to cart to my language… Is it possible to change it? it is very important and urgent for me thank you
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com And, please send to us your admin accounts or invite us by email: engotheme@gmail.com We will check it for you quickly!
- Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-accountThen, please tell us the URL of your store, so we can know who you are in a lot of our customers.
Kind regards!
Hello – I purchased this theme few months back and downloaded the zip version. When I try Upload Theme within my shopify account to add to Theme Library and start customizing, I get the below error. Please let me know how best to upload and use theme.
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website.
Kind regards!
Hi How do you add the short summary product description to the product page The documentation is too limited as there are no explanations to any part on how to do it. I want to buy but i want to know how to add a short product description like how you have it in the demo store’ Thanks
Hi mate,
Thank you for your interested in our theme!
We use Metafield to display it for each product.
- App Metafields Guru (FREE): https://apps.shopify.com/metafields-editor-2 - How to do it is available in the guide: http://prntscr.com/p9mni0Doni really is a very wonderful theme. Hope you will buy Doni Theme and become a our dear client 
We believe you will be satisfied
Kind regards!
Thanks for the answer. One question. How do you add new metafield as part of the product descriptions, specification that you have in the demo. I mean if i want to add something like Directions to use or Ingredients, what metafield text should i use. You can see what i mean here. http://prntscr.com/p9onlk
Hi mate,
The feature you want isn’t available in the Doni theme.
However, we can guide you to do it yourself!
After purchasing the Doni theme, please contact us via: engotheme@gmail.com
We will help you quickly!
Kind regards!
Hi I have subscribed to Envanto Elements so please help me out as i have access to the theme. You can see my Evanto Elements Subscription. It is part of the Envanto elements that i subscribed to. See the screenshot here: http://prntscr.com/p9p7qv
Hi What should i do before you can help me
Hi there, how do I change or add the “Add to Cart” icons so that functionality works? Currently there is no support in the guide to inform me as how to change or add this.
Cheers heaps, Jonno
Hi mate,
We are having a long holiday.
Please send your issues and inquiries to email us: engotheme@gmail.com
We will reply you as soon as possible.
Note: Don’t forget to send us your purchase code and your Themeforest account name
Kind regards!
Congratulations!
Nice Work, Good Luck With Sale 
Thanks so much
Great design & coding ! Congrat to your team 
Good luck with sale and happy new year, my bro 
Thanks so much
Congratulations! Nice Work, Good Luck With Sale
Thanks so much
