373 comments found.
Hi and thanks for providing such a nice product! I need to run an RTL WordPress website. Does your product support RTL languages?
Hi, Thanks for your interest in our product. Sorry, RTL features not available right now but we are working on it. we hope we release a new version with some new features soon.
Best Regards
Thanks for the reply. I’m looking forward to see your product supporting RTL 
You are welcome
Hello, I am having issues with the Rev slider plugin and your theme, I spoke with Rev slider and they did checks and worked out it was the theme. Can you help please?
Hi, Thanks for contact with us. yes, we are ready to assist you. can you please explain clearly what is the main issue. it better for us to check your issue and assist you.
Best Regards
What is the best way to send you the login to the website so you can check the issue? Basically when I try and turn on key burn / pan zoom on rev slider nothing else loads and I know it’s meant to then load more settings.
Hi, Please don’t share your login details here. you can contact with us directly via our support email.
Support email: johanspond@gmail.com
Best Regards
please answer my questions . How many products i can list on to sale ? Im in Pakistan and will use third party payment gateway so can i do this without hassle? updates will be free or not ? Is this lifetime license for one user ?
Hi, Thanks for your question. you can display unlimited products for sale also you can use any third-party payment gateway. update, support & license is free for a lifetime but customization is not under our theme free support. if you have more question please let us know. we are happy to answer your question.
Best Regards
i asked u abt the updates
Yes, update are for lifetime.
Thanks
Where do I change the color of the header after it scrolls down the page. This seems to be the only thing you can’t control the color of in the theme customization tab?
Hi, Thanks for your question. sticky menu color change options not available right now but you can change menu color, hover color, background-color etc via Theme Options. you can find all the color change options inside the Typography Settings.
Best Regards
That’s too bad. It really limits the colors that you can use in the rest of the theme. (and make it look nice) Is it any plans to implement this? I guess the solution is to do my own CSS hacks?
Hi, We hope we added this color change features as soon as we can.
Best Regards
Is it the same with the link color?
I have sent a couple of question to your gmail last week, no response yet.
Hi, Thanks for your information. please allow us some time to check your email.
Best Regards
Hi, We found your email in the spam folder that’s why we are not able to response to you. we check your all issues and informed you via email as soon as we can.
Best Regards
Perfect, thank you.
Hi, We already replied to your email. please check and inform us via our support email. we try to response to you quickly.
Best Regards
i need to purchase the theme does u provide free support for 6 months or 1 year?
Hi, Thanks for your question. we provide support if you found any issues on our theme like bugs, error, etc. custom development is not under our theme free support.
Best Regards
ya ..i m happy with your demo will proceed to purchase! if any issues upon installation & demo i will revert back to you…
Hi, If you face any issues or need any helps just informed us we are happy to assist you.
for a quick response just send us an email at johanspond@gmail.com our support staff response to you quickly.
Best Regards
Thank you very much. Very easy to install, good theme. Support is available and very well
Thanks for your appreciation!
Johan, Again there is not any response form your side. Please, check my email again
Already replied to your email.
Thanks
Hi,
I have bought the license of the DUSTRIAL theme, I have installed the latest version of wordpress 5.2.3 and configured my PHP in version 7.3, it happens that to install the theme I have to do it by ftp, because when installing by the wordpress panel it gives error and the plugins once installed the web gives error 500 and also error message on server, if I update again sometimes it enters the administrator panel and then error 500.
The plugin to upload the default content also does nothing when uploading the sample from the web.
Can you tell me the correct php and wordpress version for the correct operation of the web ?.
Thanks and regards.
Hi, Thanks for your details information. we check your issue and inform you as soon as possible.
Best Regards
how to remove bread crumbs
Best Regards
Need to add icons for pretty icon box
how to change alignment for pretty icon box
Hi, Thanks for your question. we already added some icons for a pretty icon box. edit the page & insert pretty icon easily flowing the attached screenshot.
http://prntscr.com/pjf8k1Best Regards
Hello, sir, we have sent you email. The header part must be resized. As now, it consists of two raws, but we need to resize them into one.
Hi, We already replied to your email.
Thanks
Hello, I have installed the theme and customised but my service page links do not display any text only showing the left side menu. Can you please advise why this is not showing on the page?
How can I make the text and images appear?
Thank you,
Hi, Thanks for contact with us. if you provide us your development site URL with us it better for us to check and assist you. if you don’t want to share your development site URL here just send us an email our support staff respond you quickly.
johanspond@gmail.comBest Regards
Hello,
How do i activate slider revolution. Its locked. When i try to enter purchase code its not responding. Kindly help
Zach
Hi, Thanks for contact with us. we have no right to provide you the activation key of Revolution Slider. whenever an update is available we update the latest version also if you don’t active the Revolution Slider is not causing any issues. if you want to use the advanced feature of Revolution Slider you need to purchase your personal license.
Best Regards
Hello,
I have installed the template , imported the demo data but when i open the website its just indicating progress bar but no content is loading. Kindly help Zach
Thanks I have managed to install
You are Welcome
how to increase logo size??
hi… pls advise how to increase logo size
i search all the comment about size of the logo, all the answer is send it to buyer’s email. no link given in the comment reply which we (the new buyer) can access.
Hi, Thanks for contact with us. you can easily increase logo size via the Theme Options page. we already added logo size increase options on the latest version. first, go to your Theme Options -> General Settings and you find a option (Logo image width). if you don’t find this options page update your Theme & Dustrial Master Plugins. we added a screenshot for more details.
http://prntscr.com/piwfezBest Regards
Dear, I require your support in the following: On the website: http://mvb.firstclickinc.com/ I added a testimonials section and applied the following settings:
Publications per page: 8 Desktop account: 2 Tablet count: 1 Mobile account: 1 Enable automatic playback ?: Yes Enable loop ?: Yes Navigation?: Yes Testimonial speed: 3 seconds Pagination?: Yes Drag with the mouse ?: Yes
And the testimonies go very fast, which makes reading impossible. If I change the speed of the testimony to 4 seconds or more, the testimonies will be paralyzed without automatic reproduction.
Please tell me what I can do to solve.
Hi, Thanks for contact with us and purchased our dustrial WordPress theme.
Yes, you can do it, download our latest version and just update the only dustrial-master plugin from the latest version.
if you need more information just send us an email our support staff answer you all questions. johanspond@gmail.com
Best Regards
Hello, I had to reinstall the template several times. Now I don’t have a bookmark “Theme options” and I can’t configure any options. I tried to reinstall the whole wordpress page but it still doesn’t work.
Hi, Thanks for contact with us. when you install the theme you need to install all required plugins. when you activate all required plugins you find the theme options on your dashboard.
Thanks
Hi, I installed all the plugins and activated them. Not working. When I go to Appearance -> Themes and click on Customize no matter if it is Dustrial theme or default WP theme, I get:
Fatal error: Uncaught Error: Call to undefined function dustrial_add_element() in /wp-content/plugins/dustrial-master/inc/custom-widgets.php:172 Stack trace: #0 /wp-includes/class-wp-widget.php(517): DUSTRIAL_about_Widget->form(Array) #1 /wp-admin/includes/widgets.php(265): WP_Widget->form_callback(Array) #2 /wp-includes/class-wp-customize-widgets.php(1053): wp_widget_control(Array, Array) #3 /wp-includes/class-wp-customize-widgets.php(1001): WP_Customize_Widgets->get_widget_control(Array) #4 /wp-includes/class-wp-customize-widgets.php(690): WP_Customize_Widgets->get_available_widgets() #5 /wp-includes/class-wp-hook.php(286): WP_Customize_Widgets->enqueue_scripts(’’) #6 /wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #7 /wp-includes/plugin.php(465): WP_Hook->do_action(Array) #8 /wp-admin/customize.php(123): do_action(‘customize_contr…’) #9 {main} thrown in /wp-content/plugins/dustrial-master/inc/custom-widgets.php on line 172
Before the template and plugins were installed everything worked fine.
Hi, Thanks for contact with us. Dustrial Master plugin developed only for Dustrial WordPress theme. When you active another theme without dustrial wp theme and active dustrial plugin, then you got this error. When you active dustrial theme and dustrial master plugin, then it will work fine.
if you need more information just send us an email our support staff answer you all questions. johanspond@gmail.com
Best Regards
Will updating to the latest version break anything done previously? Or not?
Hi, Thanks for your question. We update only the premium plugins but if you customize anything on the core file then you lost your customization data. if you want you can ignore the update.
Best Regards
Hi, first of all, thank you for the theme.
Reading through the comments, you wrote 6 months ago or so, that you were going to add the “Enable/Disable” Header and Footer. Is this feature in the options because I can’t find it.
Thank you.
Hi, Thanks for your question. we already added these features in our theme as flowing the client requirement but these features did not Enable/Disable your theme header & footer in front view. it only works in the backend when you create a new page or edit any page for update.
you can find these options inside the theme options under the general settings menu. please check the attached screenshot for more details. http://prntscr.com/p51hyq if you need more information just send us an email our support staff answer you all questions. johanspond@gmail.comBest Regards
Hi, i tryed to use it but not Works
Hi, Thanks for contact with us. can you please explain what is the main issues. it better for us to check and assist you.
Best Regards
Hi, Are you able to setup the Theme?
Thanks
Hello,
I’ve encountered a problem in the “Theme Options > General Settings”. When I try to change the “Select overlay opacity” option by selecting for example 0.4 (0.8 is the default value) and I go to the homepage to see the changes, nothing changed. It still remains 0.8. I saw the code through the browser inspector and I saw this code:
.bg-black-overlay:before { background: #061538 none repeat scroll 0 0; opacity: 0.4; }
so, it behaviour correctly, but a little bit later there is this code:
.bg-black-overlay:before { background: #061538; opacity: 0.8; }
that overwrite the first one. So, actually is impossible to change the overlay opacity of the heder section… Thank you for your support!
Hi, Thanks for contact with us & sorry for these type of issues. Overlay Opacity change tow different way. you can change the slider Overlay opacity via slider settings. First, go to your edit page & edit the slider & you find all the settings. for more details please check the attached link below.
http://prntscr.com/p328etIf you need more information please send us an email at johanspond@gmail.com we try to answer your all questions.
Best Regards
Thanks for your advices, it works!
You are Welcome
