670 comments found.
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
It is only to report a general error
We will review and fix that problem soon
hi do you have plan tomake ios and android app for this themes?
Hi, We have no knowledge of that. So it is not possible
Hello
I need your help and answer before I start to my project. Can you help me?
I want to create a marketplace for second hand books AND
1) Can I use email authentication service to sign up and sign-in in?
2) Can I use email authentication service to sign up and sign-in in Turkiye and with Turkish operator?
3) Can I create some place for; public company, author, language etc… AND can I create limit to sell for sellers?
4) If some sellers add some book and if there are same books in my site, Can my site show some notice “there are some book in this price?”
5) Can I make connection with some cargo integretion for cargo status?
6) Is there “add favorite it” option for buyers?
7) Can I create sorting and filter for my placeses(book name, author, publisher etc)
It will be marketplace and there must be some details for pending approval, total sales amount. Can we do it?
9) How can fix payment? What is your method for payment for comusion and vendor?
Thank you for your help 
Hi,
Thank you for your interest in our theme.
I have checked your request. Most of the theme does not support, you will need to install an external plugin or hire someone to do it for you.
hello
I can use 3. part plugin, no problem…
But I need to know, Can I create a marketplace website with your theme?
thank you
Yes, you can => Compatible with Dokan,WC Marketplace and WCFM Marketplace
thank you
Hello, I would like to know if your template includes “catalog mode” To deactivate the purchase and connect it to a contact form.
Hi, [Urna] Show WooCommerce Catalog Mode => You can see more at the video: https://youtu.be/C7iWCXTtD6c
How can I shortly the text characters for each products on display or set a standard number of characters to display : https://ibb.co/C0RgB1v
Hi, You can follow this post: https://thembay.com/solved-how-to-shorten-woocommerce-product-titles-limit-woocommerce-product-title/
thanks
- Ajaxfying the shop using the product filter options in woocommerce settings breaks the load more button.
- setting attribute like brand and filtering multiple brands to show at the same time breaks the load more and also wont show all available products.
Hi,
Thank you for your interest in our theme.
Please give me link the page that have the problem.
how to add this filter on any page of my site? http://prntscr.com/pmgbow
Sorry, Filter only appears for Shop and Category pages
Hi when i upload theme and click demo upload all image not come only come blank image why its happen? https://prnt.sc/playbf
Due to image copyright issues. So we cannot import the original images for you.
It’s just sample data so you can build a website more easily and make sure you delete them to replace them with real products. So don’t worry too much about that
Hello, i want to make a website kinda like amazon or mercadolibre.com, for sell products and services, i need different ways to charge my customers like Advertisements, Subscriptions, Submit and Claim a listing, etc. A way to deactivate the shopping cart and use instead only check out option. Is it possible with this theme? Thanks.
Hi,
Sorry, I will need to clarify this for you: To be able to make a website like Amazon, you need more than just one theme. You will need to hire a professional Dev team to create similar functionality
Thanks for the answer. I just liked this Theme and I would like to buy it, but needed to know if Urna had (or could have) any of these functions, because for now i am not interested in commissions, but in subscription advertising. Directory themes are not very “colorful” and thats why i was looking a multivendor to adapt. Sorry if my other question bothered you, it was not my intention.
You can submit a ticket here: https://tickets.thembay.com/
Please describe the specific functions, as detailed as possible. We will review and reply to you.
Hello, i need to change the image dimensions in shop and category page, i need dimensions in portrait, the most of the products is on 800×1119 px. I change the dimensions in customise/woocommerce/product images but nothing has change, after reload i see the previews dimensions , can you help me on this please ?
Thank you
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you
Thank you, just send a ticket
I have configured it for you
Thank you very much, that theme is 5star !
Please check for an strange error that i found
Hi before i purchase can you please confirm that for this theme which hosting company will better? Because I have seen that you have done optimized. I need same performance as like your demo link https://urnawp.com/
Thanks for your understandings.
Hi,
- We use VPS of vultr.com => http://prntscr.com/pju7l3
- And use CDN of keycdn.com
Is there a place to select which mobile version to use?
Hi, Currently, we only provide one version of Mobile
but you advertised two? So automatically that one is selected?
Sorry, Version 2 is still under revision
Hi before i purchase can you please confirm that this theme is available also for others to sign up and upload their own product to sell on the vendors dashboard.
Please confirm if this theme can do that? I don’t want payment online as this will be done locally by the buyer and the seller but just to show the price can this be done on this theme?
Thanks
Hi,
You must install one of the following plugins: - https://wordpress.org/plugins/dokan-lite/ - https://wordpress.org/plugins/dc-woocommerce-multi-vendor/ - https://wordpress.org/plugins/wc-multivendor-marketplace/
We have tested and the theme is fully compatible with them
Your theme is lovely and i bought it particularly for the mobile version but i was left disappointed because it doesn’t not support Elementor. Kindly if you can, make your theme compatible with elementor because personally i now have to go buy another theme that integrates with elementor, come on thembay
Hello digitalplus2016,
In the future, we will update compatible Elementor for Urna Theme. That will take quite some time.
Stay tuned for our next releases.
Pre-sale question: I seem to see on the support documents that there is not a lot of customization on the headers. Any way to customize it as I want?
Hello schutteb,
Thank you for your interest in our theme.
Customization on the headers. It is not available and requires a customized header in the child theme. If it’s not too complicated, you can send a ticket to us for support.
Hi.. where to edit the “ALL DEPARTMENTS” text?. im using dokan layout
You can translate it by use the “Loco translate” plugin, eg: https://youtu.be/2mWTxlj-79E
Thanks so much.. please one more, for vendor map, i already setting up the google api map but is still error. i.is.cc/bgyLLuD.jpg
You can follow my video: https://www.youtube.com/watch?v=j4prsGTJkec
Or Please send the ticker here: https://tickets.thembay.com/ Our Support Team will help you.
Does the theme check for updates or do we update manually? What is the best way to update the theme? Thanks!
Nevermind. I followed the instructions and updated via Envato Market.
If there’s another problem, let me know right away. Have a nice day
Does this theme support buddypress or buddyboss platform plugin available here: https://www.buddyboss.com/platform/#section_11
We have not tested, but the theme is compatible with popular plugins. If there is a problem, we will fix it for you.
Hi i need urgent to this ticket. View ticket: 632-5QH-SLXJ (Ticket number: 3994) please make a feedback. thanks
Why no any aswer this?
Sorry for the late. We answered you in the ticket. Please check back
