152 comments found.
How to add video to product?
Please contact our support team – https://hasthemes.com/contact-us They will assist you.
Hi, see https://iizh5amq9abhxlax-37271240763.shopifypreview.com
The products are all in GBP, however the cart is in USD? How do I change this?
Please contact our support team – https://hasthemes.com/contact-us They will assist you.
Hi i have bought this theme for shopify, how do i choose uniqlo-3 for the homepage?
Please, follow this URL – https://hasthemes.com/how-to-import-demo-content/
hi there, i found out it dosen’t work very well on safari, I don’t know how to fix it
Please contact our support team – https://hasthemes.com/contact-us They will assist you.
Hello Looking to purchase this theme. Will it work with Printfuls and Canadian currency.
Steve
Yes, it’s work with Printfuls and Canadian currency.
Hello :0) So i bought your template and wanted to be looking like home 3. What should i do, that the front look like that.
Please contact our support team – https://hasthemes.com/contact-us They will assist you.
I contacted support via your website and granted your developer Shopify Collaborator access to my store.
Your developer has not logged in. It’s been 20 days since I issued access.
Can someone tell me when someone will provide actual support?
Correction: 16 days. You requested access on the 5th Feb.
Hi, Please create a ticket here https://hasthemes.com/contact-us/ Thank you.
HI there
I am looking to buy shopify theme . I love your theme just have quick question does your theme have exit intent pop window to subscribe or discount code ?
We have a subscription pop up window.
Hello there!
I’ve purchased your shopify theme and implemented it in my new website: https://core-element-athens.com/
I have questions with respect to some of the functionalities of the theme we’d like your input on:
1) What are the ideal logo dimensions for the header? Is there a way to adjust it in order to appear more clearly?
2) We’ve excluded account creation for customers (we might re-enable this later), is there a way to remove the account icon from the header?
3) In the collections page, there is a gap between the top menu and the first information on the page (sort options & filter) is there a way to adjust this so the gap is not that big?
4) Is the wishlist not working because we’ve disabled the user accounts? If so, is there an option to disable the “add to wishlist” button?
Many thanks in advance for your help.
Please contact our support team – https://hasthemes.com/contact-us/
I submitted a ticket via your website but I have no idea if my message was sent as there was no confirmation of success.
Please advise that you have correctly received my support ticket via your website.
Please contact our support team – https://hasthemes.com/contact-us/
Like I said, I already contacted your support team via your website contact us page.
Thank you.
Hi, I recently purchased your theme, how do I make use of the mega menu?
Please create a ticket at https://hasthemes.com/contact-us/
Hello,
I was wondering how I could disable product quickview on the homepage as well as the add to cart icon. I sell personalized products, so I require the customers to go to the product page to upload and enter their personalized information before adding to cart.
Please create a ticket at https://hasthemes.com/contact-us/
hello, my mobile logo is not central but is on desktop, is this a simple update or if I was to upload demo content would this sort out the problem?
Many thanks
Please, contact our support team – https://hasthemes.com/contact-us
Hello, how do i install the demo data please?
You will get a folder named “Demo Content” from the downloaded files. Open the folder first. There you will see a folder named “Presets”. You’ll get all the home demo versions inside that folder.
All you have to do is: 1. Choose the demo version which you want to use and open it. After that copy the code. 2. Now click on “Edit code”. To do this please follow the screenshot: http://prntscr.com/lcyjmo then open “settings_data.json” and paste the code like the screenshot below: http://prntscr.com/lcyjfbOr contact our support team – https://hasthemes.com/contact-us
We want to make Variants of our products like e dropdown menu and just need variants names ıts very enough for us
thank you
Please, contact our support team – https://hasthemes.com/contact-us
Hello, could yo please tell me where can I change in the contact form the email address to where the emails are sent. I can´t find it. Thanks
Go to Admin Panel > Settings > General, then change the “Customer email”.
Hello, Thanks for the theme, starting to look great on my website. I have a question for you: - How can I change the font colours on the sliders? is a way to modify them through the admin?
- How can I change the logo size on a sticky header when start scrolling?
Thank in advance for your answers.
Please, contact our support team – https://hasthemes.com/contact-us
Hello,
i bought “Uniqlo – Minimal eCommerce Shopify Theme”.
I wanna remove currency from left side.I want to bring it into the offset menu.
Menu appears when I pull the title logos to the left.I want the menu titles to remain in the offset menu.
i have prepared a picture for you to be descriptive.
https://pasteboard.co/IvRxAOz.pngBest Regards,
Elif Ari
Please, contact our support team – https://hasthemes.com/contact-us/
When I use newsletter in the page with shopify form its giving 404 not found error. But popup newsletter is working. I need to use the newsletter in the page.
Hi, Please, contact our support team – https://hasthemes.com/contact-us/
Hello, could you guide me on how to use the instafeed? I have read the documentation but there is no info available.
Hi, There are two Instafeed options, one in the header and one in the Sections. You can easily access Instafeed using “User ID” and “Access Token”. If you face problem then contact our support team – https://hasthemes.com/contact-us/ Thank you.