48 comments found.
please return my if you are not solve issue also i raise ticket but no reply and also you are not support you are mention 6 home page demo but there notthing demo import you are false so please return my money time waste
Hello Sir,
The team support on all business day, On the weekend the team doesn’t work.
We got your ticket about WP Bakery’s latest version. The team has given the newest version in the ticket, please check it.
Our team will resolve your issue it may be some settings issues there.
Please elaborate on all details with screenshots on the ticket.
Thanks
DexignZone Team
sir there are only 1 demo are ready you are show in many demo ready please tell me what to do now
Hello Sir,
Please share your WP login URL, credentials, and FTP details in the ticket to diagnose the issue.
Our team will resolve your issue it may some settings issues their.
Support URL: https://support.w3itexperts.com/
Thanks
DexignZone Team
how demo import there are not show no. 05 demo page i would like import demo 05 or other please solve issue
Hello Sir,
Please share your WP login URL, credentials, and FTP details in the ticket to diagnose the issue.
Our team will resolve your issue it may some settings issues their.
Support URL: https://support.w3itexperts.com/
Thanks
DexignZone Team
could you please help me how to change font?
Hello Sir,
Please generate a ticket on our support panel. Our team will help you ASAP.
Support URL: https://support.w3itexperts.com/
Thanks
Does all images and videos comes with the purchased?
You can get by submitting images request ticket on support panel after purchase.
hi there the theme options are not working any more any reason for this?
Hello Sir,
We got your ticket, our team will resolve your problem ASAP.
Thanks
DexignZone Team
hi there any update on this?
Hello Sir,
Please reply to the ticket on the support panel. Our team will negotiate to you there.
Thanks
DexignZone Team
Thanks I cannot login at moment: error “invalid_request” error_description “Wrong RedirectUri provided”
Hello Sir,
Please try again on the support panel, it might be some internet connection issues.
Support URL: https://support.w3itexperts.com/
check: https://prnt.sc/RJ2E3P0MJdtD
If you face a login issue again then you can email all details to the following email address.
Email Address: developer.w3itexperts@gmail.com
Thanks
DexignZone Team
Hi, when I try importing demo, I got this message: There has been a critical error on this website.
Hello Sir,
Sorry for the inconvenience, please generate a ticket on our support panel. Our team will resolve your issue ASAP. There may some setting issue.
Support URL: https://support.w3itexperts.com/
You are the valuable customer for us.
Thanks
DexignZone Team
i want to use tow language (English and Arabic), how can i do that ?
Hello Sir,
Please check support ticket, the team has replied on it. The developer need to add custom for it.
Thanks
DexignZone Team
page support not working
Please check now
is there any problem in page support with my account , i get this Message This Ticksy account is Inactive. If you are the owner of the account and want to recover it, please contact Ticksy’s support department!
Please check new support url in item description.
Https://Support.w3itexperts.com
want to know how to add a Table using Visual Composer
Hello Sir,
There are many solutions available on youtube regarding visual composer as VC us very popular page builder.
Check this: https://youtu.be/j_y3-9N6T6Y
Thanks Dexignzone
Hi, I work on maintaining a client’s website using the Bheem theme and it was working properly until recently when the Theme options stopped working and I followed the advice of someone here by installing jQuery Migrate Helper plugin and it seems to work but I’m getting the following warnings:
wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.reveal.js: jQuery.fn.live() is deprecated /wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated /wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated
I already have the Envato plugin active and connected but the theme isn’t showing any updates in my dashboard.
Can you please, help me get this sorted out.
Thanks.
Hello Sir,
Please drop ticket on oue support system. https://w3itexperts.ticksy.com
Our Technical team will check and update you.
Thanks DexignZone
Thank you for the quick response. will do that today.
I just tried creating an account and when I tried to open a support ticket, it said” your purchase code has expired”
I believe I’m entitled to theme updates even if my support has expired.
Please, let me know how can I update my theme now.
Hello asyuti47,
In our guess you have updates PHP version of your server ? is it right ? if yes please wait till our next updates.
For drop support ticket you have to purchase support again for next 6 month. but I will suggest you to wait for next updates so you could get that updates.
Thanks DexignZone
Hi, Yes, we’re using PHP 7.3.
So, when is the next update coming? and what is the current version of the theme so I can be sure I have the most recent one?
Hello,
Theme is tested on PHP 7 , there are not big different. in latest version there are some function changed so we also have to update our theme accordingly.
We will suggest you to use PHP 7.0 this time. We will update you when we will launch new updates (it may take time approx 1-2 month).
Thanks DexignZone
Hi, I’ve noticed the search no longer works since the release of WordPress 5.5, will you be providing an update with the following fixes?
1) Search bar won’t slide over.
2) Responsive Navigation menu, subcategories wont drop down.
Uncaught ReferenceError: bheem_data is not defined at custom.js?ver=5.5:94 at custom.js?ver=5.5:538 at custom.js?ver=5.5:591
Hi here is a list of the following warnings:
https://website.com/wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated https://website.com/wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated https://website.com/wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated https://website.com/wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated https://website.com/wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated https://website.com/wp-content/plugins/theme_support_bheem/includes/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecatedHello D2DG
Please drop a ticket on our support panel, our team will resolve your all problems ASAP.
Support URL: https://w3itexperts.ticksy.com/
Thanks
DexignZone Team
Ok i will, and thank you! I’m currently using “Enable jQuery Migrate Helper” to enable the theme to work.
i want to use tow language (English and Arabic) for my website by using polylang plugin … but when i translate pages it didn’t change from rtl to ltr .. it still in the same direction (only content changes) ... and projects and partners and testimonial section disappear in Arabic version
Hello,
Please drop your support ticket on :- https://w3itexperts.ticksy.com
To continue support please extend support also, so our technical team could check your query and support you.
Thanks DexignZone
i used polylang and wpml for translate for Arabic version but it didn’t reversed from RTL to LTR it still RTL
no new update? plugins licenses are expired !
Hello
we are regularly update our item with latest plugins. last update date is : 16 November 19
I guess you need Rev or WPBackary updates ?
Please drop tickets on our support : https://w3itexperts.ticksy.com/
Our technical team will help to resolve your query.
Thanks DexignZone
i posted a ticket on W3itexperts but no one answer me . please i want to add custom font and edit some columns
Hello,
Today our technical team will give you solution. We do not work on Sat Sun.
Thanks DexignZone
Ok thanks
Is the theme compatible with elementor or just VC and is VC regulary updated. Is the header and footer in template editable with VC ?
Hello davor77,
Theme is VC compatible and yes You can select any Header and Footer.
If you face setup problem out team help to setup theme on your server same as demo.
But today is our last day and going on leave for 5 days due to National Festival “Diwali – India” We will return to work on 30th October.
Thanks DexignZone
Can I use Elementor insted of VC. What about multilanguage option? Do i have to make each page on other language or how does it work?
Also is there a language switcher position in top header or is it possible to create one maybe next to social icons. Also might need position for Zeno Font Resizer in top header
Hello davor77,
Our theme is WPML compatiable but you need to implement WPML and implement language switcher according to your requirement.
In any custom requirement we gives Paid Services where our expert technical team work on customer additional requirements.
For more info you can chat on Skype : rahulxarma
Thanks DexignZone
How can i hide or change the page loader?
Hello Nickydef,
Yes, You can do it from theme option.
Thanks DexignZone
How do you 1 click download the demo content
Thanks for purchase our product, please drop ticket on support panel : link
Our technical team will check and give update
Thanks DexignZone
Your template is not ready for RTL!!!
Hello Sir,
Product is RTL ready and we can see you are using RTL on your domain also : https://nadlan.ussl.co.il
We got your ticket, support team will respond on ticket.
Thanks DexignZone
