26 comments found.
Hi, have you fixed the Elementor update problem, please? It’s been over a year now.
Hi az_aari
We’ve done an update for the theme, if you still find issues please chat the support ticket here: https://themeforest.net/item/buruhan-a-portfolio-theme-for-freelancers-and-agencies/21113623/supportcheers
I payed $42 extra for the support and nothing happed. It’s been 1 year now since the theme has the Elementor problems.
Hi az_aari
Our team has updated the theme on your site, and we have notified you again. Please chat with our support team here, if you experience an issue: https://support.themesawesome.com/cheers
hello, theme not work with last elementor update. The plugin have a security problem. I download theme from elements envato. Any help?
Hi ernesto-79
we are in the process of updating, for this issue.
cheers
In Wordpress, I click on Customize in the “Appearance” section. But I can’t change the photo or the text. Then I searched youtube. I saw what they did in the “Slides” section in the videos. But I don’t have anything like that.
Hi orxan_sv2001,
our support team has replied to your support ticket please check email 
cheers
You didn’t send me MAIL. Actually, i solve that problem. But i have new problem. I started to change theme for me. But my logo doesn’t seen on mobile version. Written “logo-alt” on place of logo. my website: sociall.az
PLEASE CONTACT WITH ME!!!” MY MAIL: orkhan.seyfullayev@gmail.com
CONTACT with me. I cannot solve problem. I changed Header logo from “Header Builder”. But that didn’t changed “Home page”. But changed for other pages. Control: www.sociall.az
contact with meee: ORKHAN.SEYFULLAYEV@GMAIL.COMI SLOVE ALSO THAT 
Hi orxan_sv2001
Our support team is available on Monday – Friday from 9 AM – 5 PM (GMT +7).
our team will reply to your suppor
cheers
Hello i cannot change footer section. Please help me
Hi orxan_sv2001
would you log in on your account in ThemeForest and send me again from there. https://themeforest.net/item/buruhan-a-portfolio-theme-for-freelancers-and-agencies/21113623/supportwe need verification.
we will reply your email
cheers
I wrote message from that link. Please help me
Why you didn’t reply me??? But i have a problem
Our support team has replied to your message, please check your email
can you please walk me through how I can change the text on each portfolio item.
Hi there,
Those pages was generated by Elementor but the content still come from single portfolio post. You need to edit the single portfolio details in the admin post editor, under the “Portfolio Features” metaboxes.
Cheers
thanks for your reply. the issue was that Elementor wasn’t enabled on portfolio pages. I enabled it under Elementor > Settings > General it’s working now. thank you.
Hi elimam,
happy to hear that
cheer
i can’t get any help on changing the logo for the template. How else can this be fixed?
Hi there
Our agent try to help you, please check your email
cheers
Can I erease the preloader? it takes SO long to enter to the website… please help markiebrown.com
Hi there,
You can submit support ticket through this link : https://themeforest.net/item/buruhan-a-portfolio-theme-for-freelancers-and-agencies/21113623/support/contact
Have a nice day!
The filters of the portfolio are bad, the don’t filter some categories… I have many draws in “fantasia” and other categories and appears white or with a little bug… and when you enter to a project, if you write a text with the gallery, it bugs in the mobile phone screen, it goes to the right, you can’t finish reading it
http://markiebrown.canpineda.club/Hi, for this problem you can follow up on the support ticket for us.
Cheers.
I changed the “buruhan” logo on the top of the header in OPTIONS-> GENERAL HEADER-> HEADER LOGO (from DEMO 1) and it doesn’t change in the web, still appears the BURUHAN one… can you help me?
DONE, thx
Hi,
Glad if it work, If you like this theme, please rate 5 stars on our theme at https://themeforest.net/downloads
Cheers.
Hello i have a presale question: Is your theme compatible with the latest version of WP? I noticed that your last updates have been done in May. Do you plan to release new updates soon? I really like your theme but as I had bad experiences in the past with “unexisted support and/or updates” with other themes, so I want to make sure now before I purchase a new theme.
Thx in advance!
Hai there,
Buruhan still work with WP 5+ at least we checked it after WP update. You can ask a support if something happen with installation or something wrong with the theme.
Thanks and Cheers
Hello,
How do I add a button on the portfolio pages please?
Hello,
Could you please sent us your url and login details to support tab?
Thanks and Cheers
hi having an issue, with elementor in this theme keeping getting 403 errors if i add a link into the text or have too much space in text, or the text goes blank if there is too much text, i narrored the issue down to the plugins essential to the theme, i can work around the issues except the link issue, do you have a email i can send a link to the site to
Hai there,
Sorry for pending your ticket.
Please sent us an email via this link: https://themeforest.net/item/buruhan-a-portfolio-theme-for-freelancers-and-agencies/21113623/supportWe will take a look to your site and try to figure it out.
Thanks and Cheers
sending you another email now, still not resolved the menu on mobile issue
Hai there,
We replied your ticket, please check.
Cheers
got the theme off envato elements, works a LOT better than most of the themes i tried, slight issue thou getting the social media icons to appear on the footer, i followed the manual but for some reason not appearing, can you take a look
nvm found it, cheers
Glad you found it.
Cheers
Hello,
How can i possibly remove the download icon button on the portfolio page?.
Hello there,
You can simply use custom css and hide it with css.
Cheers
Hi, i would like to ask element Gallery portfolio is not working. the element gallery isotope is not working on my end.
Hi there,
We are replied your ticket.
Cheers
Thanks
Does this not support a background video instead of a static background image?
Hai there,
If you mean Hero background at homepage, yes this theme support it.
Cheers
I’m not able to do the things I originally wanted to do with this theme….is there anyway you would consider a refund or credit towards another one of your themes?
Thanks.
Hai there,
We will guide you how to change the hero image to background, please sent us a support image.
If you still a refund, please ask refund request to Envato team.
Cheers
Hi, does the theme include the psd file to work on? thank you
Hai there,
Unfortunately, this theme not include any PSD file.
Cheers
Thanks. Another question, does it support sticky header on scroll?
Yes it supported.
Cheers
Really nice! Just wondering: is it possible to have the portfolio in grid form instead of like it is now??
Hi Mcollyns,
Sure, you can use grid not masonry for portfolio list
Cheers
Congratulations! Nice Work, Good Luck With Sale 
Thanks
Congratulations!
Amazing Work, Good Luck With Sale
Thanks
Adorable job, Great Job done by you …. congratulations! GLWS
Thanks
