46 comments found.
Hi, I’m Serena and I’ve purchased Blogxer for a magazine I’m managing.
I have a problem with social sharing: when I share an article on facebook from the “share” button in the post, the main image doesn’t show, even if I uploaded it in the proper box in the wp post editor (sorry, I don’t know its name in english – i mean the box in the right sidebar). Sometimes the logo of the site appears on facebook, not the image, and there’s no way for me to edit the snippet from the wp editor (also, I tried to edit it with plugins like Yoast SEO and “WP SEO Structured Data Schema Pro” but it didn’t work). On the other hand when I share a post by coping the url directly on facebook I can chose the image so it works, but the first image which appears is always the site logo.
I’d like to know if there’s any way I can edit the default data of the snippet or if there’s a plugin or something I can use to fix this.
Thank you so much.
Hello,
Thanks for purchasing our Theme.
Are you using Yoast SEO plugin then see it has Social option after SEO settings TAB. If you set image there then it will work perfect.
Schema plugin not for this.
Thanks
There are quite a few bugs… the blog layout doesn’t change layout – its stuck on 4. And the Slider in elementor isn’t themed at all like your demos. Please can you help?
Hello,
Please update latest version we fixed the blog layout issue in previous version. Is demo import successfully? Then slider should ok.
Can you send me url & admin access I will check? support@radiustheme.com
Thanks
Hi, I have just purchased the theme and whenever I try and upload it into Wordpress, another page reading “this page cannot be found” pops up. Can anyone help?
Hello, Please make sure you are uploading blogxer.zip file from uploads folder. If WordPress upload not work then server upload limit related issue.
You can upload via FTP in the themes folder.
If still not work then send me url, admin & FTP access I will install support@radiustheme.com
Thanks
Hi guys, when i look at the blog posts i don’t see any sharing (f, ig , twitter, etc) built in to the demo is this something native you support that fits the theme?
Hello,
Thanks for your interest. Yes we have social share option in detail post view.
Thanks
I just bought it and im trying to install it on Wordpress but I keep getting this message:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
How do I install it?
Hello,
Thanks for purchasing our theme. Please unzip the package and see the uploads folder contain blogxer.zip this is the theme installer. Please install this zip file.
Thanks
Hello – How can I remove unwanted subsections in the right column of Theme 3? e.g. the newsletter subscribe box
Thanks! Another question, I can’t change the logo for footer. It worked for Layout 3 but when I tried to switch to Layout 4, it always just shows the default Blogxer logo. What can I do?
You can change it from Widget it is Footer 4 see
01. https://nimb.ws/wY7slF 02. https://nimb.ws/bZDgMF
Thanks
Awesome! How can I connect my site to Google Adsense? Where should I input the code?
Theme has a default advertisement option or you can use any plugin also see https://prnt.sc/oku8wg
Thanks
Thank you. Do I insert the custom code then it will work? There is a space for advertisement on the homepage sidebar but I cannot find the option to modify that one under the default advertisement option. How can I change that? Thanks.
Another question – When I tried to customise the social media accounts, it does not allow me to save the changes I made. How can I solve this? I have tried to reload the page a few times
1) We have some pre-define position for Adsense if you need extra position then use others plugin.
2) Which social media can you please send me screenshot?
Yes, I just want to use the pre-define position for Adsense but I don’t know how to link the website with Adsense. Tried to use the Advertisement tap under “Cutomise” > copied the adsense html under Custom code but nothing happened. Could you please show me step by step? Thanks…
is your Adsense account with this domain? If not same domain it may not display. You can try this plugin https://wordpress.org/plugins/easy-google-adsense/
Thanks. Can I customise the social media share icons for each post? Is there an option to have the icon after the posts, but not before the post? I like the black/white ones but not the colourful icons so want to check if i can hide them
Also any way I can edit the comment section?
theme settings are common for all not for specific post. What you want to edit the comment section?
Just want to change the wordings for “LEAVE A REPLY” but it is not a big problem if the function is not available.
Can I customise the social media share icons for each post? Is there an option to have the icon after the posts, but not before the post? I like the black/white ones but not the colourful icons so want to check if i can hide them?
Right now don’t have option to move social icons at bottom of post noted will add in future version.
Cool, look forward to seeing the updates! I have issues inserting adsense to my site. Can you show me how where to put the code? I tried to <script code provided by Google to the the section: “Custom CodeSupports: Shortcode, Adsense, Text, HTML, Scripts” under Customise but Google kept saying my website is not linked?
Please send me site url & admin access I will check support@radiustheme.com
How can I send you admin access? Sorry I’m new to wordpress. Also want to know how can I turn off the view previous post little box?
mail admin user name and password to support@radiustheme.com
Where can I change the settings for breadcrumbs? Thanks
Please check this settings https://nimb.ws/mWOoLp
Thanks for reply. This link: https://prnt.sc/ohfk9y
does not work to me.
Please send me url & admin access to support@radiustheme.com I will check.
Hi guys,
Somehow i am unable to change category layouts. I want category layout to be in grid and not zig zag. I want to be like this demo: https://radiustheme.com/demo/wordpress/themes/blogxer/blog/
Here is currently how they are to me: https://ibb.co/YbdVMtN
Can you help ?
So I updated theme and again I have the same issue. Why don’t you fix this bug which category layout don’t work from theme option ?! Now my site looks very non-professional and I am waiting for hours for your reply. I wish I could backup your theme. I will never update it again until I find one different theme.
Hello,
From Theme option you can select which layout you want? I Just tested this settings ok by default blog & archive page is grid layout from this settings https://prnt.sc/qdwjbq
Please explain your issue with screenshot I will check https://www.radiustheme.com/ticket-support/
Thanks
I have send login details in support, to me is not work and have not worked in the past until you fixed it so hopefully you can fix again. I updated theme and now is not grid..
Fixed please check
Hi, I need to know where are located codes for thumbnails so I can change. Currently category archives and homepage is cut off (cropped) my images and I need to have them in full size. I checked in functions.php and they are not there, can you tell me where they are so I can change ??
Hello,
We changed it by using child theme.
Thanks
I did not said to change it, because I had categories with 3 column and now is in 2 column unfortunately.
It was 2 per row as our demo if 3 then it will be too small with sidebar?
We just change image size to full width
I applied by child theme so in update it will not lost.
I already has fixed them via plugin of wordpress but now I lost my data to be 3 column archives, please don’t touch theme because I hire someone to make in 3 columns…..
if you tell I can do it 1 min work.
I don’t know what to tell, I hired yesterday one freelancer to make archives in 3 columns but now you changed it back to 2 columns so I guess I have to spend more $ by hiring him again. IF you think that you can do in 1 min, then go ahead and do in 3 columns categories layout (I appreciate it).
Do you want sidebar or not? 3 columns + Sidebar
Yes, keep sidebar and 3 column
Please check
Thanks so much.
Thanks too !!
Hello, my site is in Slovenian language and I have translated several things using the Loco translate, but some things I can`t find. Please help me to tell where to translate them:
On single post page: 1. Next article 2. Previous article
In Footer (at social icons): 1. FANS 2. FOLLOWERS 3. SUBSCRIBER
Hi,
Please translate theme & blogxer-core plugin.
If can not figure send me site url & admin access I will check.
Thanks
Hello, I have a problem that needs help. The interface on my mobile is different from when I edited with the elementor plugin. How can i send you the pictures?
Hi, Please send screenshot here support@radiustheme.com
Thanks
Hi! My page is https://franquiciasdeexito.com.mx/
I want to change the layout of the header from black (its original state) to white. So I went to the customize section of the appearance tab, then went to header / header layout, and I chose the layout 4 but it doesn’t make any changes.
Where can I change the color of the header where the logo is?
Hi!
I installed all the required and recommended plugins for the Radius Theme and the “WP SEO Structured Data Schema Pro” plugin is saying that I need a valid license.
Where is that license?
Hello,
WP SEO Structured Data Schema Pro is a bundle plugin with Theme.
License need only to get new update but we update the theme when the plugin update come.
Thanks
Thanks!
Hello,
The “Contact and socials” customization don’t function.
When i keet fied empty, the publication ignore my change et let all socials i don’t use like Google + or RSS…
Hi,
If you keep it empty then icon will not show in front end I just tested it work see https://prnt.sc/nydnio
Hello, juste purchased the theme. Can you explain me how to get the gaming theme with images and all same as in the demo ? I will change theme one by one. And how to translate ? Is it possible with the POE plugin ?
Thks and nice work !
Hi,
Import this demo https://radiustheme.com/demo/wordpress/themes/blogxer/home-9/
Or if you already imported demo data then from Settings => Reading change Home 9
Yes you can translate by Loco translate plugin or poedit
Thanks
Perfect, 5/5. 
Thanks sir
What does “NOTE: THIS IS ONLY HTML TEMPLATE” in description mean?
Hello, Sorry It was wrong text I removed it. This is WordPress version.
Thanks
Congratulations!
Amazing Work, Good Luck With Sale 
Thanks !
Incredible work! Good luck!
Thanks
Congratulations! Nice Work, Good Luck With Sale 
Thanks !!
hello..I see your profile page. really you have greats portfolio
GLWS:)
Thanks !
Great Work, Congratulations GLWS 
Thanks !!