223 comments found.
Hi Schiocco, short question about the FullPage function in the FullPage – Fullscreen One Page Theme. In the PullPage documentation is a note “This feature is deprecated and it’s no more available on the latest themes (all themes published after May, 2019).” What does that mean? Is there no FullPage in the current version?
best regards Heiko
Hi,
This theme has been published before May, 2019 so yes, of course there is the fullpage feature with this theme.
Thank you!
I want to edit the main page of the sky line theme, but the save button is not visible. What should I do?
Hi, there are multiple solutions to fix the issue:
- Recommended Go to Theme options > General and on bottom check “Disable Gutenberg” or install the plugin “Classic Editor”.
- Manually fix it by replace the file wp-content\plugins\hybrid-composer\admin\admin-style.css with this: https://schiocco.com/shared/admin-style.css
- Update Hybrid Composer plugin by downloading the latest theme version, the plugin is inside the /inc/ theme folder.
The points 2 and 3 require you also clear your browser cache. Thank you! Regards
In WP5.4 google maps component is missing coordinates field so map doesn’t load, pls have a look http://prntscr.com/s28n2t
Look inside the setting box, they are there 
Unfortunatelly they are not http://prntscr.com/s28x2y
Hi,
Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it get support.
Thank you!
I’m not going to renew the support. Just kindly let you know that Google Maps has a bug. Cheers!
Hello … we bought a FullPage theme, and import Demo data that called Clean.
But it seems show much different from your site Clean demo page.
Please help us to know why? and send us demo.zip is better.
HI, what are the differences? it should be the same except for the images. The images are not included into the download due to copyright reasons (almost all the themes do the same). But don’t worry I can send you privately, just contact me at support@schiocco.com
Your hosting may have some incompatibility, some of the causes can be: insufficient resources, folder permission limitation, modules not installed like the zip one. Please insert the demo.zip at http://themes.framework-y.com/demo-import/fullpage/demo.zip as from instructions of Theme options > Demo import > Problems?
MANUAL INSTALLATION
DEMO IMPORT
1) Activate the theme.
2) Go to Tools > Import > Wordpress.
3) Install the Wordpress importer and launch it.
4) Select the files demo-all-contents.xml ( 1-2 … 8 ), in the correct order and click Upload file and import for each one.
5) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
6) Select “Download and import file attachments”.
7) Wait up to 5 minutes, when importing complete you will receive a success message.
LISTS – POST-TYPES
1) Select the file demo-list-name.xml(ex.demo-list-1.xml) and click Upload file and import.
2) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
3) Select “Download and import file attachments”.
4) Wait up to 5 minutes, when importing complete you will receive a success message.
THEME SETTINGS
1) Go to Apparence > Theme options > Customizations.
2) Open the file export.json with a text editor, copy all text and paste it into
“Apparence > Theme options > customizations > Import settings” area and click “Import now”.
REVOLUTION SLIDER
1) Install and activate the Slider Revolution plugin.
2) Go to Slider Revolution page and click Import.
3) Select the revolution slider demos you want to use and import it.
ASSIGN THE MENU
1) Go to Appearence > Menu.
2) Click on top tab “Manage locations” and assign the following menus: Header
Menu: main menu, Footer menu: footer menu, Top mini menu: top menu. Note that footer and top menus can not be inserted in every demo.
3) If you not see CSS Classes field go to top right button SCREEN OPTIONS and select it.
4) For icons menu you must select the icon manually.
5) For fullpage menu you must reset all the links.
Thank you!
Thank you!
demo zip for restarent not downloading
Hi, please use the Envato account of the purchase or send the purchase code to support@schiocco.com to receive support. Thank you!
Hello,
In the “fullpage” theme, How can I add the google recaptcha key in one line in your standard contact form? there is two key from google how can I put the two keys in only one space dedicated to the recaptcha key?
Hi, only reCaptcha V2 with one key is supported.
Can I hide menu in mobile mode?
Hi,
we would like to buy this beacuse the ‘business’ template but we have some questions:
1) Colors are customizable? 2) We don’t have events, can we disable that section from menu and from the page itself? 3) on mobile, when we first open the url (http://themes.framework-y.com/fullpage/business/) the backgroud color is gray and the menu (sandwich icon) is invisible until you first touch, when it then goes to right corner with ‘blue’ background and after that this always shows as expected (with blue backgroud), can you fix that? Can we change the background color from ‘gray’ to another? 4) can we disable ‘Google Maps’ on the footer? 5) can we disable the current ‘contact form’ and then use some chatbot?
Hi,
1. Yes with one click from the Theme options 
2. Yes of course.
3. It is a bug and we will fix it, just contact as at support@schiocco.com after the purchase
4. Google Maps and Contact Form are components of the composer, you can delete them and do not use it of course
Thank you!
Hi, I have one more question for you. I Instaled demo Music but buttons on the first sreen do not work (even in your demo) How can I fix it? I need the button link to scroll to the section. Thanks.
Hi, this feature is not available sorry
but you can use the CODE BLOCK component to insert this code:
<a href="#" onclick="$.fn.fullpage.moveTo(2, 0);" class="btn btn-xs">Latest news</a>
or
<a href="#" onclick="$.fn.fullpage.moveSlideRight()" class="btn btn-xs">Latest news</a>
Thank you!
I missed something? I need the button link to scroll to the section in mobile version
Help me please!
Menu is working in mobile version, but buttons do not! What can I do? I need to star site tomorrow! Help me please
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check.
Let me know: where to insert the button, the button text and to what section the button must point.
On the message add also a reference to you(Envato username or comment text/link). Thank you
I have sent you a letter with info. Thank you. Waiting for the result.
The problem is solved. Thank you very much!
Hi I installed theme, but after installation Hybrid plugin error occur. What shoul I do?
Плагин создал 1768 символов неожиданного вывода при активации.
Hi, thank you for the purchase, what error appear? make sure your PHP version is min 5.6 and max 7.2. Also what hosting provider are you using? Regards
you are not responsing for your work. It is very pity… for you
Thanks for your answer
Hello, I have a pre-sales qeustion:
Is it possible to enable the fullpage.js scroll on mobile and disable it on desktop?
You will need to create a page only for mobile and create a redirect to that page on mobile (I can do the redirect for for you)
Hey, I just interest to buy this theme buy there are some question I need to concern.
From this example http://themes.framework-y.com/fullpage/colors/#section_5ZtkFon the second page, can I just put video inside computer instead of image? for example I want to put the video from youtube link and auto play when I attend this page?
Thanks
HI, yes there is the one click option to set a video background but Youtube is not well supported, you will need to download it and convert it to mp4
There is a good free app for that or also online solutions.
okay, so the theme will support the mp4 format by itself?
Just purchased the theme but cannot import demo, please send me the demo.zip
Hi,
Your hosting may have some incompatibility, some of the causes can be: insufficient resources, folder permission limitation, modules not installed like the zip one. Please insert the demo.zip at http://themes.framework-y.com/demo-import/fullpage/demo.zip as from instructions of Theme options > Demo import > Problems?
If still don’t work below the manual installation instructions. If still don’t work I can install it for you with also the original demo images for 20USD, the final result will be exactly like the preview.
MANUAL INSTALLATION
DEMO IMPORT
1) Activate the theme.
2) Go to Tools > Import > Wordpress.
3) Install the Wordpress importer and launch it.
4) Select the files demo-all-contents.xml ( 1-2 … 8 ), in the correct order and click Upload file and import for each one.
5) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
6) Select “Download and import file attachments”.
7) Wait up to 5 minutes, when importing complete you will receive a success message.
LISTS – POST-TYPES
1) Select the file demo-list-name.xml(ex.demo-list-1.xml) and click Upload file and import.
2) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
3) Select “Download and import file attachments”.
4) Wait up to 5 minutes, when importing complete you will receive a success message.
THEME SETTINGS
1) Go to Apparence > Theme options > Customizations.
2) Open the file export.json with a text editor, copy all text and paste it into
“Apparence > Theme options > customizations > Import settings” area and click “Import now”.
REVOLUTION SLIDER
1) Install and activate the Slider Revolution plugin.
2) Go to Slider Revolution page and click Import.
3) Select the revolution slider demos you want to use and import it.
ASSIGN THE MENU
1) Go to Appearence > Menu.
2) Click on top tab “Manage locations” and assign the following menus: Header
Menu: main menu, Footer menu: footer menu, Top mini menu: top menu. Note that footer and top menus can not be inserted in every demo.
3) If you not see CSS Classes field go to top right button SCREEN OPTIONS and select it.
4) For icons menu you must select the icon manually.
5) For fullpage menu you must reset all the links.
Thank you!
One more bug report, it seem link your theme have problem with password protected. Once I turn on this option the page become unavailable with no any password fill-in form
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hello, content on the website should not appear, but be available via a link (on the same page). The contributions that should be hidden, we have created as a blog box in the WP backend. How can one hide these on the HP and call over the linking nevertheless?
At the same time there are problems with the menu. When clicking, the wrong menu item is always selected. Man must always enter the domain in the browser address bar to get to the starting point (home page).
Thanks for the help in advance
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hi! I bought this theme for Agency. Then i imported demo. But cant find where to change menus like Home, references etc. Can you plz tell where to change those. Thank you in advance…
From Edit page. Go to Theme options > General and Disable Gutenberg first 
You are awesome. Thank you so much…
Welcome. If possible, would be fantastic if you can assign a good rating to the product, you can do it in few seconds from top right over the stars, otherwise don’t worry.
Thank you, Federico
Hi there, the website saying “The site is experiencing technical difficulties.” upon activating “Hybrid Composer”. Please help. And I can’t see “Disable Gutenberg” option anywhere.
Hi, please enabled the WP_DEBUG on the file wp-comnfiog.php and it should show you some message error. I think is the PHP version, max is 7.2, min 5.6 Regards
Error Details
An error of type E_ERROR was caused in line 332 of the file /srv/htdocs/wp-content/plugins/hybrid-composer/index.php. Error message: Uncaught Error: Call to undefined function hc_block_composer_side() in /srv/htdocs/wp-content/plugins/hybrid-composer/index.php:332 Stack trace: #0 /wordpress/core/5.2.4/wp-admin/includes/template.php(1310): {closure}(Object(WP_Post), Array) #1 /wordpress/core/5.2.4/wp-admin/includes/post.php(2248): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post)) #2 /wordpress/core/5.2.4/wp-admin/edit-form-blocks.php(404): the_block_editor_meta_boxes() #3 /wordpress/core/5.2.4/wp-admin/post.php(178): include(’/wordpress/core…’) #4 {main} thrown
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Details sent. Thanks
I am using PHP version: 7.3.10. Hope this is the reason. I requested a refund.
I purchased the theme today(17/10/2019) and it looks like when I activate the plugin “Hybrid Composer”, the website stopped working but it starts working when when I disable. Any solution please?
Hi, please use the Envato account of the purchase or send the purchase code to support@schiocco.com to receive support. Thank you!
Hi,
I bought the Wordpress-Template “Fullpage” and I have a question about the GADGET-Theme:
Where can I edit the navigation on the right side? Welcome / Prewiev / Specifications / Contacts
Is it possible in the “Gadget” theme to use a navigation above, as in “Product”-Theme? How can I do that?
Kind regards Stefan
Hi,
1. You edit the right menu on Edit Page on right, if you do not see it please go to Appearance > Theme options > General and on bottom check “Disable Gutenberg” and try again.
2. To use the menu of Products go to Theme options – Menu and check One page menu, then add the menu as usual from Appearance – Menu.
Thank you!
Hi,
I am using the latest version of the Fullpage theme and Hybrid composer plugin for my client.
Recently, I am facing an issue with the theme. When I open the category page. The page showing me “Technical Difficulties Error” on the site (http://prntscr.com/pgsico).
I have set up a fresh WordPress and installed this theme and the Hybrid Composer plugin. On the fresh setup, I am facing the same issue with the Fatal error message. (http://prntscr.com/pgslu3).
You can check this error from here https://webburgh.com/dv/donotdelete/category/uncategorized/Please fix this issue. Thanks
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hello, we have problems with google maps api. Can we place the api-key directly in code? Regards Volker
Hi, you can insert it in Theme options > Social and API. Via code by editing the file index.php into Hybrid Composer plugin folder.
Hello, how can I edit tooltip for dotted side menu in new block editor update? Where to find documentation?
Disable Gutenberg from Theme options > General on bottom. Or install the plugin Classic Editor 