16332 comments found.
Dears, Where i can find theme demos for journal 2 not 3 to export ?
Hi, those will be in the Journal 2 demos https://www.journal-theme.com/v2/
Best Regards.
Hi Da, in journal 2 there is a (bug?) or this is how Daniel wants as in all versions until now it has the same function…. when we click on add a review for the product it suppose to scroll smooth to bottom and be easier for everyone. This fix is so simple… is there any reason not being fixed until now also by you?
the solution is:
in -> catalog/view/theme/journal2/template/product/product.tpl
find:
$(document).ready(function() { $(’.thumbnails’).magnificPopup({ type:’image’, delegate: ‘a’, gallery: { enabled:true } }); });
and replace with:
$(document).ready(function() { $(’.thumbnails’).magnificPopup({ type:’image’, delegate: ‘a’, gallery: { enabled:true } }); });
$('a[href^="#"]').bind('click.smoothscroll',function (e) {
e.preventDefault();
var target = this.hash,
$target = $(target);
});$('html, body').stop().animate( {
'scrollTop': $target.offset().top
}, 100, 'swing', function () {
window.location.hash = target;
} );If for any reason you disapprove the solution please remove it.
Hi, we’re not sure what that code should do regarding reviews, but as you can see here the reviews link scroll the page to reviews block so everything seems to work fine in our theme.
Best Regards.
In version 2.7.6 scroll isn’t working… but it’s an old version… anyway just mentioned.
The latest Journal 2 version is 2.16.8 so please update your theme. Lots of things may have been fixed since 2.7.6 so try to work with the latest theme version.
https://www.journal-theme.com/v2/download/Best Regards.
I cant find how to enable to show discounted price, i can see discount price only when i push to product, not in category page
Please see – no discount, push on any product, you see price with discount
https://www.labaslietas.com/lv/mebelesHi, we can’t say why that might be, have you modified any core files? We’d need to take a look at your setup so please file a ticket on our support page and consult with our developers.
Best Regards.
Hi, I’m upgrading to opencart 2.3.0.2 and have installed the latest version of Journal but when using Opencart checkout, the checkout step 1 is not responsive. New customer and returning customer comes as 1 row on mobile. This is a screenshot of mobile. http://royalechauffeurs.co.uk/screenshot.jpg
Thank you very much for a quick reply. I was looking for breakpoints in checkout and not the login page. It’s sorted now. Outstanding service!!!!!
i have a question regarding email template of new order its urgent, as our website is live now.
the email send to customer is perfectly fine but the email sended to admin of site is just some limed information, i want to send same email to site admin too as it is sended to customer so kindly guide me in which module or template or code file i can change the email template
i also generated a ticked on support but no response yet.
Hi, we are addressing tickets right now, please wait for your queue, should come up shortly.
Best Regards.
Warning: count(): Parameter must be an array or an object that implements Countable in /home/user/public_html/system/library/template/Twig/Node/Module.php on line 346
Proof from official PHP’s twitter account:
https://www.php.net/supported-versions.php
https://pbs.twimg.com/media/EJXNkJaW4AsGPcD?format=png&name=900x900
Hi,
That error comes out because your current Opencart version is not compatible with your php version. In this case, either downgrade php to 7.1 or edit system/library/template/Twig/Node/Module.php and replace:
if (!count($node)) {
with
if (!is_array($node) || !count($node)) {
Best Regards.
Thank you. Already done that, it’s fixed for me. I am using the latest Opencart 3 with PHP 7.3 and I got this error anyway.
Please file a ticket on our support page and consult with our developers.
Best Regards.
Hi, I have a question about QUICK CHECKOUT, i see the sorting order of the payment methods are not same sorting orders as setting in opencart payment module, is there any place to change the sorting orders inside Journal menu?
Hi, sort order of payment / shipping methods work the same as in the default checkout, you can control them from Extension > Extension > Payment / Shipping.
Best Regards.
Hi, thanks for reply. But the sort order is not working same as the default, that’s why i am asking here, i thought there was another place to control this inside Journal…strange.
could it be possible to make logout account click without change to opencart>logout page? therefore customer can logout anywhere of page they want.
Hi, this is currently not possible in Opencart with default options in place.
Best Regards.
Hi team, Facing continous error due to update of latest journal 3. So tried to remove the theme itself. again facing error cant even login to admin dashboard,
Warning: require_once(/home/xxxx/public_html/system/journal2/startup.php): failed to open stream: No such file or directory in /home/xxxxx/public_html/vqmod/vqcache/vq2-system_engine_router.php on line 48
any help to clear
Hi, here’s a guide describing how to uninstall Journal 2: https://docs.journal-theme.com/faqs/journal/uninstall-journal2/
Best Regards.
Hi team, followed this only but after finishing all steps dashboard and every pages showing this error,
Warning: require_once(/home/xxxx/public_html/system/journal2/startup.php): failed to open stream: No such file or directory in /home/xxxxx/public_html/vqmod/vqcache/vq2-system_engine_router.php on line 48
the last step i cant able to do Refresh Opencart modifications…
when i try to refresh only it showed the above errors.
Please file a ticket on our support page and consult with our developers.
Best Regards.
already opened ticket but getting delayed and our site was in offline and showing errors for more than 1 day, so only got here for any other quick solutions.
Our developers are responding to tickets in the order they are received, please wait for your queue. Thanks for your patience!
Best Regards.
can you tell me if possible have a block search on FAQ page?
Hi, unfortunately search is only available in the header and it only searches through products.
Best Regards.
I’m trying to use an API and a script keeps getting tagged on the end of each result. <script>console.table({ and script>console.info
I read in a post you answered this has something to do while being logged in as an admin. How can I disable/prevent this?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Warning on pages: Warning: count(): Parameter must be an array or an object that implements Countable in /usr/share/nginx/html/system/library/template/Twig/Node/Module.php on line 346
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi team, i have issues like for some orders the phone number in checkout page is not passing to the payment gateway pages. So tried to update the journal theme. after updating showing me error..
Journal Installation Error Access OpenCart Modifications Page and hit the Refresh button. See example.
tried hitting refresh button but not works. please help me out site not opening now.
thank you
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
hi already opened ticket and waiting for the reply. since didnt get for any quick solutions trying here.
Question for the community: Aside from documentation, are there any tutorials for Journal? We’re installed and running, just find the back end very difficult. Thanks in advance.
Hi, at the moment there aren’t others except the installation and demo import.
But we are here to answer any questions within 24h, just file a ticket on our support page with any questions you may have related to the theme.
Best Regards.
Site Overlay for Cart Content possibly?
Hi, that is not possible unfortunately, it’s only available for the main menu items.
Best Regards.
It would be great if you make such an opportunity in future releases.
We can’t say for sure at this time but we’ll look into it.
Is AMP version coming in near future?
Hi, that’s not something on our radar at this time. AMP has gathered some false hopes but if you do some research you’ll see it’s not exactly what it seems to on the surface.
https://danielmiessler.com/blog/google-amp-not-good-thing/https://moz.com/blog/accelerated-mobile-pages-whiteboard-friday
Best Regards
The theme is although pretty much advanced but it missed out on key features.
1. Custom Payment Gateway functionality (There a dozen other payment methods which even OpenCart does not integrate in its default module, but considering Journal’s advanced approach, any eCommerce store owner would like to go with new and advanced payment gateways)
If not pre-built into Journal, there should be an instruction manual to let users do it on their own.2. REGEX for Telephone as it is a common blunder that users make while checking out which leaves the store manager wandering to figure out the correct Contact Number of the customer. Thus, resulting in an abandoned order.
3. Help Tooltips to make the user Understand what will be the usage of the field as the Journal Console is too advanced for a new user.
Hi,
1. Payment / shipping methods aren’t theme related, they are developed for Opencart platform. If you’re referring to payment / shipping methods integration with our One Page Checkout, indeed some of them may not work because they are developed for the default Opencart checkout.
2. You can always disable the default Opencart telephone field from Journal > Skin > Checkout and then add a Custom Field with regex validation for telephone in Opencart > Customer > Custom Fields.
3. Currently not possible but we’ll keep this in mind. You can file a ticket on our support page and consult with our developers about any theme related questions you may have.
Best Regards.
It is a very common answer which you have posted but my strong reply would be very simple.
We as a store owner we are willing to buy a theme just because the store would look good and primarily everything which is working on the default Opencart would work in the same way with the theme.
So in short for you to understand, “functionality is primary, not the theme”.
A theme so advance but without full functionality will be useless for most of the customers.
We understand your point but a theme is actually an enhanced design system on top of an existing platform like Opencart. Certain aspects of this system are not part of a theme, like core functionality of shipping and payments.
Unfortunately this area is not something we intend to cover, perhaps there are 3rd party extensions or an experienced developer should be involved to add additional functionality.
Thank you!
If I would be going by your words, you simply mean to say Opencart is primarily for Digital Products as shipping & payments are not important here. (LoL)
It is electronic commerce which definitely involves key aspects like Shipping & Payments, a theme might not be necessary. But as a theme provider you should take care of the functionality of the theme along with the main features like Shipping & Payments.
If Payment & Shipping modules are built with a Standard MVC framework why can’t the theme adhere to the same ?
Opencart is for whatever it claims to be for. We just made a design system on top of this existing platform because they don’t have any customization options in the default theme.
The theme works fine with any payment / shipping modules from Opencart when using the default Opencart checkout because those payment / shipping modules are developed for the default Opencart checkout. If you’re referring to our custom one page checkout, some of them indeed may not work because one page checkouts are different than the default Opencart checkout and we cannot adjust all payment / shipping methods to work with it, some of them may even require full recode.
Best Regards.
Hi there, We have just experienced an error on a customer order with no account set up before placing the order, Journal2 theme. The steps followed were: 1. Products added to cart 2. Cart – Shipping method cost quoted and applied to order (they were wrong, the customer chose shipping for a different location in the world then their actual address) 3. Moved to checkout page, where they created an account with a different shipping address then the one quoted.
At this point, the new shipping address did not update the shipping cost in the cart and the guest managed to checkout with a far less shipping cost than their actual shipping zone and cost. Paid with PayPal express checkout method of payment. Issue checked with default theme, Opencart3, issue did not repeat under the default theme…. Can anyone help, please?
Hi, Journal 2 quick checkout may not work with some shipping methods, please use the default Opencart checkout in order to avoid such issues (you can disable quick checkout from Journal > Settings > Global > Quick Checkout).
Best Regards.
Thanks, this is a work around; seems strange that on Opencart 2.x it works fine, while on Opencart 3.x it doesn’t
Hi there, if I need an invoice for this purchase, can you help me with this? Thank you!
Hi, you should have access to that in your user menu dropdown, look for the Statement menu item.
Best Regards.
Thank you, I’ve found it. How can I regenerate PDF file? I’ve changed by my side company name, added VAT id. and company local no. for accuracy…
Hi again, please get in touch with Envato about this as we don’t have any control over your account. Although we sell our theme through them, they handle the transaction details.
Best Regards.
Thank you very much for your answer!
Hi DA, I would like to join the brand name with product name on the product page, but leave the brand name separate from product name on the catalog mode/homepage.
Hi, we’re not sure how you mean or if it’s possible, please send more details, show us some visual examples.
Best Regards.
I see, unfortunately this is not possible in Opencart. The name would be the same displayed across the store, be it in the product listing (grid or list) or the product page.
Please consult with a developer for more info in regards to possible custom code modifications that might accommodate your needs.
Best Regards.
Thanks DA, how do i remove the dropdown animation on the header sticky menu. I just want to attach the header when i scroll down without animation, similar to the webpage i sent earlier.
Hi, it’s not clear what header module you use but this is only possible with the Compact or Slim header modules. By default these headers are sticky in full, but in the Sticky Header section you have an option for a different height so just leave that empty.
Best Regards.
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