1303 comments found.
Saw there was an update, wondering if there is an updated change log for what was changed with v 1.32?
Hi,
Sure
1.32 - fixed custom destination fields - changed hour / minute sliders to dropdown in search widget - upgraded revslider to latest version - allow selection of minimum searchable time via Theme options -> Configuration Settings - adjusted various styles Files changed: functions.php css/admin-custom.css css/jquery-ui.theme.min.css css/style.css css/style-rtl.css includes/plugins/transers-plugin/transfers-plugin.zip includes/plugins/revslider/revslider.zip options.php style.css
Thank you!
You are welcome.
After finishing the design of my website, I observe that the loading speed is very slow.
I also tested your website and I see that in Google Speed Test, you have a result of 8 on mobile and 50 on a computer, this result is very slow.
I hope that for the next updates of the theme the page loading speed will improve.
Hi,
You can improve your website’s performance by making use of a cdn to offload your static files. You can also use W3TotalCache plugin to cache WordPress pages etc.
Hi, I am interested in this theme, but I have a few quastions before:
1. Is it possible to make transfers available on certain times, like tomorrow at 12.00, 13.20, 15.00, 18.40? Or do they have to be on certain periods, like in every 30 min?
2. Is it possible to print out all bookings to a certain transfer for the driver? And does that include a persons name, booking code, payment option.
Hello,
1. transfers do not need to be periodical, you can create the departures in any way you wish.
2. only if you manually do so for each booking that was made.
Thank you for your interest!
Hi,
To fix this, you can edit includes/theme_actions.php and inside change
add_theme_support( 'woocommerce' );
to
add_theme_support( 'woocommerce' );
add_theme_support( 'wc-product-gallery-zoom' );
add_theme_support( 'wc-product-gallery-lightbox' );
add_theme_support( 'wc-product-gallery-slider' );
We will also fix this in our next theme upgrade.
Thanks,
Hi, how to add cars at Search page ?
Hello,
in order to display results availability has to be created. You can find more information here:
http://themeenergy.com/themes/documentation/wordpress/transfers/#availability-managementHello,
Before I buy this theme, I want to ask if it is possible to make a discount in round transfers? For example if customer wants to buy transfer with return option I want to make %10 discount on price. And one more question, is it possible can I change the booking form for example to add flight number section before checkout, special field for it not notes field?
Hello,
there is no unfortunately no round-trip discount feature available at this time.
Yes, you can modify the booking form and add your own fields to it from the admin dashboard.
Thank you for your interest!
Thank you for your reply. About discount, is there any update plan about this option? Or after I buy this theme, is it possible you to help me to do it?
Hi,
We have this on our todo list for the future. Unfortunately we do not have an ETA for when the feature will be available. We also do not do custom work. That is something you would have to hire a developer for.
Thanks,
Hİ again, I have purchased this theme, discount on round trips is very important for me. If you can give priority to this, I will be very glad. Thank you.
Hello,
if you are in a hurry I would advise that you consider using customization services that will help you tailor the item to your specific requirements.
Thank you
Am i able to charge each person a different price? Meaning, for example, 4 people cost $30, 5 people cost $35, 6 people cost $40 and so forth. Am I able to do something like that or is it each person the same flat rate?
Hi,
No, there is no such feature at this time.
Hi, it would be possible to see a backend demo? We are thinking of buying the theme but we want to understand if the backend functionality works for our customer.
Hello,
there is unfortunately no admin demo access available at this time, but please take a look at the documentation that includes most admin panel screenshots as well as in-depth information about how the theme works.
We are also happy to answer any further questions you might have.
Thank you
Can you tell me where the installation manual can be found?
Hi,
Sure, you can find the documentation folder within the big zip file you downloaded from ThemeForest or online here: http://themeenergy.com/themes/documentation/wordpress/transfers/Hi,
I already bought this Theme in HTML and I am planning to switch to WP option. We are worried about some features and we think they might be developed particularly, but if we do this by our own at your next updates they will fail down. If we develop them with you maybe they’ll work in long term because you might insert them in the original theme’s features list.
We would like to have acces to the admin part, the demo website admin. In this we will see if we can integrate our current database features with the Theme admin functionality.
Please let me know the followings:
- In your admin part can we make the shared option to be displayed as running at certain hours? or they are just a shared option but with no schedule. Anybody can book at user hour choice? - Our transfers in database are from one location to certain destinations, not to any like in your theme, its any chance we can adapt this? - In any way can we display transfers from Uk in GBP and transfers from Europe in EURO? Or all the transfer are in the same and only one currency.
Our current website with your theme where we display what we’ve just mention here is https://www.christiantransfers.eu/
Thank you
Hello,
there is unfortunately no demo admin access available, however please take a look at the user guide that includes most admin panel screenshots as well as in-depth information about how the theme works.
Shared transfers use the same scheduling as private transfers. The only difference between the two is that a private transfer can be booked once whilst a shared transfer can be booked as many times as there are available seats. When creating a transport type you can indicate the maximum number of people a transport type allows, a value which is then used later on in the booking process to limit the count of people that can book an available shared transfer.
Please find more information here
A transfer can be booked between any two destinations with a valid availability entry – allowing users to insert their own destination instead would need to be custom coded.
By default only one global currency is set, however, I believe plugins to achieve such functionality, exist.
Thank you
Hi,
Thank you for fast reply. Please let us kknow if you can add the schedulle option for the shared trasfers. Most of the shared transportation have schedulled departures, they are not available at any time the user want. Please let us know if you might consider to code this option as a theme update. If we’ll do by our own and any of your updates our code might show errors. The schedulled hours dont have to be in the main calendar, but under the shared car; when user choose the shared car by clicking the radio buton, under the car to display the available shuttles departure hours.
Kind regards
Hello,
there is unfortunately no such feature planned at this time.
A ready-to-use child theme that is intended for code customizations is included. Please find more information about customization services here.
Thank you
I understand that the theme supports only predefined locations, and that it cannot calculate the price based on the distance between the locations, but is it possible to easily integrate that or not? Is there a plugin I can achive that with? Thanks
Hello,
I am not sure if any such plugins exist to be honest. For such features customization is usually the best approach.
Thank you
Hello, I want to add an additional field in the destination page. But when I go to Appearance> Theme options> Destinations and click on Add field, nothing happens. Image: https://prnt.sc/pojs9r
Hello,
can you please open a ticket at our help-desk, providing your WP admin and FTP access, so that we can assist you with this?
Thank you
Hi, i got one prepurchase question. My experience with woocommerce is that there are often a lot of different steps before you can pay with cards. Is there any way to get to the payment page right after you have selected your service?
Hi,
You would have to go to the Cart, and from the Cart to the Checkout page. There is no shorthand way to skip these two steps unfortunately.
Hello, I want to buy this item, but I would like to know the following.
1. Is it possible to include images in the EXTRA ITEM TYPE?
2. Is it possible to eliminate that the client can select a transfer for the same day, that is, for today?
3. What type of constructor is used to create the pages (visual composer, Elementor, etc.), which one do you use allows you to create columns of different sizes?
4. In Checkout, can I delete some fields?
5. What translator do you recommend so that the client can translate the page into your language?
6. Is it possible to add the map with the route that the client selected, that is, from – to, as shown in the following image? https://prnt.sc/pl6j3c 7. In the field where I select the destination (from), (to); Is it possible to write in the field instead of selecting from a list? As shown in the following image. https://prnt.sc/pl6nny8. Is it possible to create multiple Transfers as shown in the option that is in the previous image?
Hello,
my apologies for late response.
1. Code would need to be adjusted in order to achieve this.
2. Yes. We have a snippet for this readily available which should be added to the theme in the near future. In the meantime our support staff can help you with achieving this.
3. There was no page builder used and there is also none included. But you can use your desired page builder if you would like.
4. Yes. You can edit the form from the admin panel.
5. For translations, the most widely recommended method is to use the free poEdit tool. For running a multilingual website, we recommend the WPML plugin.
6. Such a feature would need to be custom coded.
7. Not by default, unfortunately. For custom pick-up and drop-off locations you can use the tailor-made page.
8. Transfers can only be set between destinations A and B.
Thank you for your interest!
Ok, thank you very much for your response, I will buy the theme.
In relation to these points.
1. How would we do it? Would you include it in a next update, I would have to communicate with your support, or how would it be done?
6. The same as the previous question, how would it be done?
8. Would it be possible to include this for a next update?
Hi i have one question, which editor using this themes, how to edit a front page ?
Hello,
by default, the home page can be edited via widgets or by native WordPress content editor. There is no page builder included if that is what you are referring to, but you can use your desired page builder if you would like.
Thank you for your interest!
Yes but when i open a APPEARANCE – WIDGET all place for widget is empty, i load a demo of theme but is empty….
The Transfers home page shows a “default” widget display out of the box – even though the widget area appears empty. In order to reset the default layout, simply drag widgets there in order to make the layout editable.
Can i send you a printscreen? email ?
Technical assistance is conducted at our help-desk so if you have any further questions, please open a ticket there.
Thank you
Hello, I want to ask you something. Can i export the Transfers Bookings? to a file? xml or csv?
Hi,
You would have to look for a WordPress plugin that allows you to export mysql tables from the database. Or you can use phpmyadmin https://stackoverflow.com/questions/22399477/phpmyadmin-exporting-to-csv-for-excelhi, can I adoptate it for costa rica?
Hello,
of course.
Let us know if you will have any further questions.
hi i have submited a ticket can you help please many thanks!
All tickets are answered within 24 hours of their submission (and earlier). Thank you for your patience as your ticket is answered.
Hi, I am facing an issue with clients that make bookings .e.g. two hours later, which is too short a time for me to serve them. Is there an option to setup the calendar, when they select time, to be able to select e.g. 12 hours later that the current time? e.g. have the next 11 hours blocked? Thanks
Hi,
Sure. Please create a private ticket on https://themeenergy.ticksy.com and our technical support staff will assist you.
Thanks
Just ran into an issue where destinations, transfer types, etc, would randomly be empty. A recent update seems to have made the whole page unusable.
An issue we found was that the ‘total’ results were counted with `$posts_query->found_posts`, which can be 0, although results were returned. There can be many reasons for this, like caching plugins, host improvements and whatnot. ( see : https://stackoverflow.com/questions/31547473/wp-query-sometimes-returns-zero-results-when-there-are-matching-posts-why )
A fix to this is to exchange every `$posts_query->found_posts` check with `$posts_query->post_count` ( or simply check how many results you have received, by counting in the loop… )
Since we’re not relying on pagination in these queries, this replacement should be safe.
Thank you for the info.
